Rated 4.5 out of 5 by 404
Rated 3.0 out of 5.0 by jlspencer Reasonable accomodation
This location was the lowest rate I could find within the Chicago area. The staff were fantastic! Unfortunately the rooms were a bit dated with older furniture. It did not affect my stay as most of my time was spent in a conference room.
October 10, 2015
Rated 4.0 out of 5.0 by tommny67 October 3=6
The property was attractive in appearance. The guest staff acknowledged my platinum elite membership in IHG. The breakfast was good and of great variety. However, the one issue I had was that I was billed an accommodation fee when I had booked and paid with points on line. I am disputing this charge
October 9, 2015
Rated 4.0 out of 5.0 by wabbott81 Not bad at all
Just needed some place to sleep before an early flight out of Midway.
On the plus side:
- This is a nice clean place.
- Really good fitness room.
- Guest room was comfortable.
- It was pretty quiet.
- You can have breakfast at 4 AM if you have an early flight!
On the needs improvement side:
- Check-in was quite slow.
- There's quite an expensive fee to park your car.
- The in-room coffee brewing system is a little dated. Could really use an upgrade to the single-serve coffee makers that are prevalent in mid-range hotels these days.
October 8, 2015
Rated 4.0 out of 5.0 by treyzer96 Excellent staff shady area
3 of my friends and I chose this hotel because of it's distance from the Toyota Park where we were running a 5K. Lobby and external grounds were good but not the quality I'm used to with Holiday Inn Express. Staff was attentive. The neighborhoods a few blocks in either direction do not look safe to walk in. There was an additional charge for parking (which I should have expected for Chicago-land area, but not in the area we were in). No one informed us of this additional $18 charge until check out.
The exceptional service in the breakfast area was definitely notable. The attendant made sure to check with us at the end of breakfast time before putting everything away. Front desk staff was friendly.
October 8, 2015
Rated 4.0 out of 5.0 by working 24/7 Not bad for a night
If your not in a hurry to get from the airport to the hotel you can wait for the shuttle. take a cab if you want to get there right away. The food was ok. Lipstick on the bed spread not from me, I'm male but I was to tired to do anything about it.
October 5, 2015
Rated 5.0 out of 5.0 by Traveler-710 Comfortable and great service
The staff were very friendly and the room was clean and comfortable. I was traveling alone and felt safe. The breakfast selection could have been better. The exercise facility is very small and the equipment is very close together.
October 3, 2015
Rated 5.0 out of 5.0 by theresaod Very convenient to airport
Hotel was clean, staff very friendly, bed comfortable
September 30, 2015