Rated 4.4 out of 5 by 163
Rated 5.0 out of 5.0 by Kurt300 The staff was awesome!!!!!!
We checked in and were suppose to get 2 queen beds... when we got to the room it was just 1 bed and a pull out sofa. We called the desk and they said all those rooms were gone so they gave us a $35 credit and said they were so sorry over and over. About an hour later they knocked on our door and gave us some pop and candy and a coupon for a free movie on them and they once again said how sorry they were. The staff at this hotel was the best!!!
14 April 2014
Rated 4.0 out of 5.0 by parknstay park n stay
My daughter wanted bigger, better muffins. Hot items were not available at the time we were leaving, would have been nice to have a waffle.
14 April 2014
Rated 5.0 out of 5.0 by jmckackhc Great Staff Great Stay!
Highly recommend this property! Staff was outstanding!
14 April 2014
Rated 5.0 out of 5.0 by MichGirl Easy and comfortable stay for airport travel
Stayed here for a flight out of Midway. Clean hotel, great breakfast that got started early. We booked a park, stay, and fly room and when we returned from our trip, our car battery was dead. An on-site security guard had a device to jump the car and get us quickly on our way home. What could have been an issue that takes over an hour to resolve was handled easily in under ten minutes. Thank you!!
14 April 2014
Rated 5.0 out of 5.0 by DarrenFabulous Comfortable bed and pillows
The room had a great king size bed and pillows. The linens and bath towels were good, too. Extended parking for 8 nights was just outside the hotel and there were a a few spots available.
Easy access to Midway Airport.
13 April 2014
Rated 5.0 out of 5.0 An excellent option for Chicago Midway area
Great staff, very friendly. Clean room.
Hotel Shuttle provided easy access to Midway Airport
and connecting trains and the bus.
Would definitely stay here again.
12 April 2014
Rated 5.0 out of 5.0 by Lmn! Nice room & staff...comfortable bed
Clean room...very pleasant staff and good breakfast
09 April 2014
Rated 5.0 out of 5.0 by danbeck Great stay
Great staff! very accommodating!! would stay again any time!!!
08 April 2014
Rated 5.0 out of 5.0 by unknown431 Comfortable bed, jacuzzi, nice getaway
I spent one night here just to get away from the every day grind. It was nice to be here, shut my phone off, and just relax for awhile in the jacuzzi. The bed was comfortable, and I was able to catch up on some sleep. The room was very clean, and the staff was polite and helpful. Definitely worth the price paid.
07 April 2014
Rated 4.0 out of 5.0 by Aviator62 Gute Wahl bei Anreise über MDW Airport
Das Hotel liegt nahe am Flughafen und bietet die üblichen Standards um die erste bzw. letzte Nacht nach/vor der Reise angenehm zu verbringen. Das kostenlose Frühstück ist umfangreicher als das sonst oft angebotene "Continental" z.B. Rührei). Praktisch auch, dass sich direkt auf dem Gelände eine Autovermietung befindet. Auch hat man die Auswahl zwischen mindestens zwei Restaurants, die zu Fuss (über den Parkplatz) erreichbar sind. Wegen des Lärmschutzes (ziemlich gut) ist leider die Klimaanlage unverzichtbar.
05 April 2014
Rated 5.0 out of 5.0 by Igonutz Overnighter
The hotel is conveniently located with free airport shuttle
23 March 2014
Rated 4.0 out of 5.0 by PrisonPreacher Quick and Conveient
A last minute stay do to weather resulted in no hassles. Shuttle to hotel was quick, front desk was very friendly and efficient
22 March 2014
Rated 5.0 out of 5.0 by Maggieo Amazing Staff and Management
We had reserved a block of rooms for a big family event and with all the confusion of people checking in and out on different days, the staff responded flawlessly. This is the kind of management and problem solvers you would want to care for your own family. It is always refreshing to have a staff for whom the first answer is "YES" I can help you or change that for you rather than "No" we can't do that. It is ever so much easier to manage an event like this when the staff becomes your partner to help make everything right. What an impressive group of people, who take pride in being able to help, fix things, accommodate special requests, and never respond in the negative. When my travels take me to Chicago, I will be back. A special thanks goes to Mike, Nicole, and Angie. Wonderful people. Like family.
18 March 2014
Rated 5.0 out of 5.0 by kjp1273 comfortable rooms and bed
very nice room , roomy for myself and my adult son travelling
15 March 2014
Rated 5.0 out of 5.0 by Jerry1669 Excellent choice
Stayed due to proximity to airport and shuttle service offered with "stay and park" package
13 March 2014
Rated 1.0 out of 5.0 by Pretty1 DON'T GET A ROOM NEXT TO A JACUZZI
Individual connected to our room had a Jacuzzi. It ran from 10:38 pm to 4:07 am. Very noisy. Water was turned on/off every 10-15 seconds. This happened two consecutive days. Also had TV extremely loud while water running in Jacuzzi.
11 March 2014
Rated 4.0 out of 5.0 by Rocksteady Avoided a tiring day.
We drove from Elkhart, In. to the motel after a long day at work. We had an early flight the next day and didn't feel like driving for 2 hours in the morning to make the flight. It was the right choice to drive to Chicago the night before. We got a good night sleep, left our car at the motel and took the shuttle to the airport. A week later we arrived back in Chicago, took the shuttle back to the motel, jumped in our car and headed for home. Worked out great.
10 March 2014
Rated 5.0 out of 5.0 by Cabo228 Great staff, telcomfortable room, felt very safein the hotel
The entire staff was great to deal with, very helpful and friendly.
10 March 2014
Rated 2.0 out of 5.0 by 159753 Not the best experience
The room needed updated as it was old and dark. The heating unit was louder then the airplanes flying above. When the heating wasn't running it leaked cold air very badly. The staff was great but everything else not so much. I wouldn't put guest on the first floor next to the loby as was very loud in the loby/break area.
10 March 2014
Rated 1.0 out of 5.0 by MARVIN1967 room un acceptable
how do you stay in a room with no light bulb out of one of the lamps, stains on the sheet, dirt in bathroom floors etc. Simple was only room they had. It was not one of my favorite Holiday Inns. I just hope next time wherever the stay is at it has to be better if not maybe I need to switch hotel chains.
03 March 2014
Rated 2.0 out of 5.0 by Chatty Katty One room fine - the other unacceptable.
We had guaranteed 2 rooms with a total of 3 beds for 3 couples. The room with 2 queen beds was given away to someone else and all they offered in return was a room with a queen plus a fold-out couch. Unacceptable for couples over age 50! The room with the King bed was comfortable and I feel that if we were given the room that we were 'guaranteed' that this review would have been much more positive.
02 March 2014
Rated 4.0 out of 5.0 by LindaS56 Stuck at Midway
Your hotel made being stuck at Midway and ok thing. Thank you so much for the warm welcome from the staff and the ease to/from the airport.
24 February 2014
Rated 2.0 out of 5.0 Nice room, but don't get room near gym
Hotel, room , and cleanliness were all good. Had room near gym and early risers on treadmill make noise that can be heard and wake you up. Also experienced the room and bed shaking/vibrating intermittently early in the morning that turned out to be caused by washing machines. I thought I was in an old hotel bed that took quarters. Quality of sleep was poor. Was told washing machines were going to replaced. If so, I would recommend this hotel but not a room near the gym.
21 February 2014
Rated 5.0 out of 5.0 by Pam42 Huge comfortable bed and excellent service
I called to reserve a room the day before check-in and there was one available. I enjoyed the king size bed and whirlpool suite. It was very relaxing and the customer service was excellent. I was able to control the darkness and the light in the room. The decor of the room was beautiful.
20 February 2014
Rated 5.0 out of 5.0 by sarahmike719 Convenient and comfortable
Needed a park and stay close to Midway due to early flight. Price and shuttle schedule lead us to the Holiday Inn Express and we were not disappointed. I will use them again.
17 February 2014
Rated 5.0 out of 5.0 by BUDDY0803 JOHN AT DESK AWESOME
KEEP SMILING JOHN, EASY LOCATION TO MIDWAY, LOTS OF PLACES TO EAT. CLEAN AND COMFORTABLE ROOMS, NICE MORNING BREAKFAST.
PLENTY OF HOT WATER.
STILL JOHN AT THE FRONT DESK IS THE WHOLE REASON I EVEN DID THIS SURVEY, KEEP HIM HE IS A GREAT ADDITION TO YOUR WORK STAFF.
12 February 2014
Rated 5.0 out of 5.0 by Soapdog996 Different hotel doesn't disappoint.
Due to issues with the hotel we normally stay in we were put up in the Holiday Inn. The room was awesome, the staff was accommodating and professional. The fitness room was nice with good quality equipment that is well maintained. Beautiful hotel that I would recommend.
08 February 2014
Rated 5.0 out of 5.0 by Garry1234 Great stay
Very covenient to Midway Airport, room was large and very clean, desk clerk on Saturday February 1, at 6 PM was great.
05 February 2014
Rated 5.0 out of 5.0 by jow1 Excellent stay
Very easy to get to and from airport. Staff was very customer oriented and did everything they could to make the stay pleasant.
31 January 2014
Rated 4.0 out of 5.0 by MaacoMike Front Desk
Desk clerk Michal was very friendly, courteous, and helpful with everyone's needs, and handled the continuous flow of customers (steady stream due to many cancelled flights).
28 January 2014