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Rated 4.4 out of 5 by 202 reviewers.
Rated 5.0 out of 5.0 by Quiet Place in noisey city Stayed here before, definitely will return. Hot Breakfast, safe suroundings, adequate parking. 05 May 2014
Rated 5.0 out of 5.0 by HEAVEN Standard HIE without microwave and fridge. Strength was staff, led by Heaven, smiling, friendly and efficient. 03 May 2014
Rated 3.0 out of 5.0 by Expensive for what you get This hotel was on the expensive side for the amenities provided. Upgrade to the other Holiday Inn (that is in the same parking lot). For the price NOT worth staying here. 29 April 2014
Rated 4.0 out of 5.0 by easy place to stay when flying midway Shuttle is prompt and it is very close to the airport. 28 April 2014
Rated 4.0 out of 5.0 by Good place to stay clean rooms, friendly and courteous staff, leaving your car in their parking lot was safe and the free shuttle provided to and from the airport was great. 26 April 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. After working all day, arriving past midnight after a long flight it was great to be given a tastefully decorated room with a very comfortable bed and very quiet surroundings. The staff were all so helpful. The next time I am in the area I will definitely stay here. 24 April 2014
Rated 5.0 out of 5.0 by Service & Location My check in experience was outstanding; the front desk was managed by Heaven, a very cheerful, chatty and efficient young lady. What was impressive is that for the next two days she was able to greet me by my name, each time we met. The staff were really efficient and friendly. Airport coach service is a great blessing, and it worked on time. Availability of multiple restaurants nearby is also very useful. All in all, a great experience. Thank you. 20 April 2014
Rated 4.0 out of 5.0 by hotel considering i was stranded in chicago due to flight issues they could have reduced the rate a little to help out a distressed traveler, but beyond that it was a nice clean hotel. 18 April 2014
Rated 5.0 out of 5.0 by Great service Nicole and Heaven were wonderful. Nicole helped us at our check in and for all of out needs during our stay. Both Nicole and Heaven treated us as VIP's. They welcomed each of us by our names every time we entered the lobby. They could not have been more hospitable to us. We would definitely stay here again because of Nicole and Heaven. 16 April 2014
Rated 5.0 out of 5.0 by The staff was awesome!!!!!! We checked in and were suppose to get 2 queen beds... when we got to the room it was just 1 bed and a pull out sofa. We called the desk and they said all those rooms were gone so they gave us a $35 credit and said they were so sorry over and over. About an hour later they knocked on our door and gave us some pop and candy and a coupon for a free movie on them and they once again said how sorry they were. The staff at this hotel was the best!!! 14 April 2014
Rated 4.0 out of 5.0 by park n stay My daughter wanted bigger, better muffins. Hot items were not available at the time we were leaving, would have been nice to have a waffle. 14 April 2014
Rated 5.0 out of 5.0 by Great Staff Great Stay! Highly recommend this property! Staff was outstanding! 14 April 2014
Rated 5.0 out of 5.0 by Easy and comfortable stay for airport travel Stayed here for a flight out of Midway. Clean hotel, great breakfast that got started early. We booked a park, stay, and fly room and when we returned from our trip, our car battery was dead. An on-site security guard had a device to jump the car and get us quickly on our way home. What could have been an issue that takes over an hour to resolve was handled easily in under ten minutes. Thank you!! 14 April 2014
Rated 5.0 out of 5.0 by Comfortable bed and pillows The room had a great king size bed and pillows. The linens and bath towels were good, too. Extended parking for 8 nights was just outside the hotel and there were a a few spots available. Easy access to Midway Airport. 13 April 2014
Rated 5.0 out of 5.0 An excellent option for Chicago Midway area Great staff, very friendly. Clean room. Hotel Shuttle provided easy access to Midway Airport and connecting trains and the bus. Would definitely stay here again. 12 April 2014
Rated 5.0 out of 5.0 by Nice room & staff...comfortable bed Clean room...very pleasant staff and good breakfast 09 April 2014
Rated 5.0 out of 5.0 by Great stay Great staff! very accommodating!! would stay again any time!!! 08 April 2014
Rated 5.0 out of 5.0 by Comfortable bed, jacuzzi, nice getaway I spent one night here just to get away from the every day grind. It was nice to be here, shut my phone off, and just relax for awhile in the jacuzzi. The bed was comfortable, and I was able to catch up on some sleep. The room was very clean, and the staff was polite and helpful. Definitely worth the price paid. 07 April 2014
Rated 4.0 out of 5.0 by Gute Wahl bei Anreise über MDW Airport Das Hotel liegt nahe am Flughafen und bietet die üblichen Standards um die erste bzw. letzte Nacht nach/vor der Reise angenehm zu verbringen. Das kostenlose Frühstück ist umfangreicher als das sonst oft angebotene "Continental" z.B. Rührei). Praktisch auch, dass sich direkt auf dem Gelände eine Autovermietung befindet. Auch hat man die Auswahl zwischen mindestens zwei Restaurants, die zu Fuss (über den Parkplatz) erreichbar sind. Wegen des Lärmschutzes (ziemlich gut) ist leider die Klimaanlage unverzichtbar. 05 April 2014
Rated 5.0 out of 5.0 by Overnighter The hotel is conveniently located with free airport shuttle 23 March 2014
Rated 4.0 out of 5.0 by Quick and Conveient A last minute stay do to weather resulted in no hassles. Shuttle to hotel was quick, front desk was very friendly and efficient 22 March 2014
Rated 5.0 out of 5.0 by Amazing Staff and Management We had reserved a block of rooms for a big family event and with all the confusion of people checking in and out on different days, the staff responded flawlessly. This is the kind of management and problem solvers you would want to care for your own family. It is always refreshing to have a staff for whom the first answer is "YES" I can help you or change that for you rather than "No" we can't do that. It is ever so much easier to manage an event like this when the staff becomes your partner to help make everything right. What an impressive group of people, who take pride in being able to help, fix things, accommodate special requests, and never respond in the negative. When my travels take me to Chicago, I will be back. A special thanks goes to Mike, Nicole, and Angie. Wonderful people. Like family. 18 March 2014
Rated 5.0 out of 5.0 by comfortable rooms and bed very nice room , roomy for myself and my adult son travelling 15 March 2014
Rated 5.0 out of 5.0 by Excellent choice Stayed due to proximity to airport and shuttle service offered with "stay and park" package 13 March 2014
Rated 1.0 out of 5.0 by DON'T GET A ROOM NEXT TO A JACUZZI Individual connected to our room had a Jacuzzi. It ran from 10:38 pm to 4:07 am. Very noisy. Water was turned on/off every 10-15 seconds. This happened two consecutive days. Also had TV extremely loud while water running in Jacuzzi. 11 March 2014
Rated 4.0 out of 5.0 by Avoided a tiring day. We drove from Elkhart, In. to the motel after a long day at work. We had an early flight the next day and didn't feel like driving for 2 hours in the morning to make the flight. It was the right choice to drive to Chicago the night before. We got a good night sleep, left our car at the motel and took the shuttle to the airport. A week later we arrived back in Chicago, took the shuttle back to the motel, jumped in our car and headed for home. Worked out great. 10 March 2014
Rated 5.0 out of 5.0 by Great staff, telcomfortable room, felt very safein the hotel The entire staff was great to deal with, very helpful and friendly. 10 March 2014
Rated 2.0 out of 5.0 by Not the best experience The room needed updated as it was old and dark. The heating unit was louder then the airplanes flying above. When the heating wasn't running it leaked cold air very badly. The staff was great but everything else not so much. I wouldn't put guest on the first floor next to the loby as was very loud in the loby/break area. 10 March 2014
Rated 1.0 out of 5.0 by room un acceptable how do you stay in a room with no light bulb out of one of the lamps, stains on the sheet, dirt in bathroom floors etc. Simple was only room they had. It was not one of my favorite Holiday Inns. I just hope next time wherever the stay is at it has to be better if not maybe I need to switch hotel chains. 03 March 2014
Rated 2.0 out of 5.0 by One room fine - the other unacceptable. We had guaranteed 2 rooms with a total of 3 beds for 3 couples. The room with 2 queen beds was given away to someone else and all they offered in return was a room with a queen plus a fold-out couch. Unacceptable for couples over age 50! The room with the King bed was comfortable and I feel that if we were given the room that we were 'guaranteed' that this review would have been much more positive. 02 March 2014
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