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Rated 4.5 out of 5 by 104 reviewers.
Rated 4.0 out of 5.0 by Helpful staff and comfortable room. Although the room was a little pricier than we would have liked to pay, we enjoyed our stay and would definitely stay there again. Staff were very friendly and helpful. Room was comfy and clean. Shuttle service to and from airport was efficient. 11 June 2013
Rated 5.0 out of 5.0 by Visit Overall ok, location was great easy accessibility to downtown, friendly and helpful staff. They listened to my concerns and went above and beyond to make sure the problem was rectify. 10 June 2013
Rated 5.0 out of 5.0 by staff The receptionist was very helpful in assisting me and very courteous 09 June 2013
Rated 5.0 out of 5.0 by Great Customer Service It is always a pleasure staying at this property. Staff is always so warm and friendly. If ever there is a problem, they are quick to resolve. I always recommend this chain to others looking for a comfortable getaway or business travel. 06 June 2013
Rated 5.0 out of 5.0 by Tops in Service and Value I always enjoy my stay at The Holiday Inn Express Chicago-Midway Airport. Everyone is so nice and accommodating. This is the only hotel that I stay at when I'm in Chicago. 24 May 2013
Rated 5.0 out of 5.0 by Coming to the "windy city" During our travels from Northern MI to the Panhandle of Florida, we always stop in Chicago to see our daughter and her family, Although they live in the North River area of the Loop, we decided to give this location a try, To avoid the busy interstate we traveled Cicero Ave North to Ogden and went into the city. The location of the Holiday Inn Express is great, the staff was great... We enjoyed our stay there and will be returning again. Holiday Inn family hotels are reliable and secure. 18 May 2013
Rated 5.0 out of 5.0 by The Only Way to Fly When ever I fly into Chicago to visit family in the suburbs, I always reward myself with an overnight stay at airport Holiday Inn on my way home. I have good nights sleep, good breakfast and take free shuttle to arrive nice and early for my return flights. 03 May 2013
Rated 5.0 out of 5.0 by Visiting family in the city! While traveling to Florida, we always go through Chicago to see our daughter and family. Normally we would stay at the Holiday Inn-Riverview, but with the points promotion we thought we would try this location. WE found the hotel to be easy to access the city. Actually with parking being a premium in the city, I think were going to return to this Holiday Express. The desk staff were helpful! We were not disappoint with this Holiday family location... 24 April 2013
Rated 4.0 out of 5.0 by Free shuttle to airport and friendly staff. I stayed in this property for one night due to my early departure flight the following morning. The room I stayed was not sound proof and I can hear other guest in and out from their room during the evening. The receptionist John was friendly and helpful. The price is a bit higher compare to other HI express I stayed at, and beware that there is a village tax added to the bill. Across the street there is a Mexican/Asian restaurant with a very reasonable price menu, if anyone are staying in the area, I recommend you to check it out. 19 April 2013
Rated 5.0 out of 5.0 by Great staff Very friendly and helpful staff. Nice room, great breakfast, nice exersize room. Very convenient for midway airport -- complimentary shuttle runs every 20 minutes -- very convenient. They do charge for parking. 02 April 2013
Rated 5.0 out of 5.0 by Good hotel, clean and friendly Our stay was overall an excellent experience. We used our priority club rewards night and they were able to upgrade us to a jacuzzi room - very big and nice! Hotel staff was very friendly and accommodating. Clean rooms, shuttle to the airport, breakfast included. Mattresses left a little to be desired, but the sheets and all other furniture was nice. 06 March 2013
Rated 3.0 out of 5.0 by Not a good experience I arrived late at night, was flying out of Midway on a 6 am flight, and this hotel was convenient. That and appeared clean..... Other than that, I don't have much to add that is positive. $$ to park a car in the lot. It was cold, snowing hard, with a strong wind. After getting my bag inside and checking in, I had to go BACK out to the car just to put a "parking permit" in the window. Uncaring staff, expensive room rate - just not a good experience. 19 February 2013
Rated 5.0 out of 5.0 by Always a GREAT Stay The staff at this property makes it POP!! Always friendly and courteous. The rooms are nice and comfortable. 08 February 2013
Rated 5.0 out of 5.0 by Friendly staff The staff at this HI Express are the friendliest I have encountered in a long time. The beds are comfortable, room was clean, and the HVAC worked well. Plenty of outlets for charging electronics. I would definitely stay here again if in the area. 05 February 2013
Rated 5.0 out of 5.0 by Outstanding guest support! Manager, and staff went out of their way to accommodate this business visit. A++ 10 January 2013
Rated 5.0 out of 5.0 by Treated Like Royalty From the moment I walked into the door through check-out, the staff was very friendly and the property is great. I will stay at this location again! 03 January 2013
Rated 5.0 out of 5.0 by Great Hotel Great hotel when traveling thru Midway, front desk staff was amazing, i call them when i arrived to Midway and they send the shuttle; shuttle works 24 hrs every 20 min and they drop you off just outside Midway main entrance. Breakfast was good and room was good size. They have a parking option to leave your car there while you are out. 02 January 2013
Rated 5.0 out of 5.0 by Convenient and friendly Very, very friendly staff. Shuttle is clean, on time and very handy. We would use this service and hotel again. 02 January 2013
Rated 5.0 out of 5.0 by Great Hotel and staff Friendly staff and a great hotel. I have stayed here several times and couldn't be happier. The staff has gone beyond their normal duties to help their guests. 14 December 2012
Rated 5.0 out of 5.0 by good overall experience I loved this hotel. It was clean and the staff was friendly and helpful. Would absolutely recommend this property to anyone. 05 December 2012
Rated 5.0 out of 5.0 by windy city Hotel is nice but the front desk person made the visit. He greeted us as if He had always non us. Our keys and paperwork was ready and he quickly recogonized our club status. 02 December 2012
Rated 5.0 out of 5.0 by park and fly we were flying to Mexico early in the am, so we drove to Chicago the night before. This hotel is just minutes away from the midway airport. We were able to leave our vehicle in parking lot for the 7 days we were away! Shuttle took us to and from the airport! It was great. Did not have to park a car at an unfamilar airport and worry about the time. Room was nice and clean. Breakfast was set up in time for us to grab a bite and head on out to the shuttle. There was a TGI Fridays close by and we could walk and eat the night before our flight! Would stay here again if the opportunity presents itself! By the way, we had a great time in Mexico! 13 November 2012
Rated 5.0 out of 5.0 by Confortable bed, great service and handy for Midway Airport Will stay when going through Midway and doing business in Chicago. 12 November 2012
Rated 5.0 out of 5.0 by Quiet room and nice accomodations. Great and friendly service Even though this hotel was within a mile of the airport, it was very quiet. The service was excellent. The shuttle services to and from the airport were great too. All the hotels were more expensive than normal but this one was a relatively good value for the service we obtained. 08 November 2012
Rated 5.0 out of 5.0 by Quieter than I thought it would be I had business in the South Chicago area (Univ Chicago) and stayed close to the airport that I flew into. The rooms were obviously sound proofed. I have 2 really good nights of sleep and the staff was outstanding. I highly recommend this property. 05 November 2012
Rated 5.0 out of 5.0 by Great pillows and bed The pillows and bed was oh so restful, appreciate the the property's hospitality. 03 November 2012
Rated 5.0 out of 5.0 by Manager makes the day. A long day of "travel, work then travel" always leads me to Holiday Inn Express. Upon checking inn, I notice the price is TWICE what I am used to seeing, especially for this property. I informed the manager, we debated the price, agreed on an amount that was still above what I am used to. I went to bed unsatisfied. However, Leaving in the morning, I grabbed my reciept from under the door, and find that, Mark, the manager had given me the original price I wanted on the final bill. EXCELLENT customer service!!! Thank you Mark!! 21 October 2012
Rated 5.0 out of 5.0 by Good Experience Staff was very nice and I enjoyed it. Was put on the 4th floor so I could see all the high rises downtown from the window. 12 October 2012
Rated 5.0 out of 5.0 by Great Place I have stayed here several times and have been VERY pleased with the service. The recognize 'Priority Club' members and the rates are not to bad (considering to be down the street from the airport). 12 October 2012
Rated 5.0 out of 5.0 by Special front desk service Thanks to the personal attention delivered by front desk staff (Jan??? Apologies for not remember your name.). Her attention to my request made for a perfect evening as we prepared for our early morning flight out of Midway. Thanks much! 04 October 2012
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