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Rated 4.4 out of 5 by 215 reviewers.
Rated 5.0 out of 5.0 by SERVICIO EXCELENTE Tiene una excelente ubicación, sobre todo para los que esperan hacer reconección de vuelo. Si es para visitar la ciudad,esta a 20 minutos del loop en metro. Me encantó que las camas ya no sean matrimoniales, ahora son Queen. La atención de Cinthya fué más que excelente. Gracias¡¡ nunca olvidaremos que nos hiciste sentir no solo en casa, sino en Familia. 02 June 2014
Rated 5.0 out of 5.0 by great hotel Comfortable beds. Would highly recommend. Staff was wonderful. 30 May 2014
Rated 5.0 out of 5.0 by Great Service, nice Jucuzzi suite and Comfortable bed. My husband and I were there for three nights and four days, we were on our pre honeymoon. The service was great I loved the fact that they had a shuttle to get you to the trains and airport. we will definetly be staying here again in the future, maybe we will bring the kids next time :) 27 May 2014
Rated 3.0 out of 5.0 by Decent Stay, But Not Exemplary Travelled for business purposes for three days and this was the area most central to my location. Gym and room were fair. I woke up too early to take advantage of breakfast. Parking is reasonable. Staff is fair. Experienced some issues that led to my delay in checkout, but I assume it's not common. 27 May 2014
Rated 5.0 out of 5.0 by Great staff and service. Staff was attentive to my needs and came quickly to my room. Breakfast was well stocked, good choices and nice staff. The location is excellent with van service and restaurants 26 May 2014
Rated 5.0 out of 5.0 by Great Staff, Very helpful Best Motel / Hotel experience We've ever had. Very attentive Staff, from front desk onward. 22 May 2014
Rated 3.0 out of 5.0 by Hard bed - noisy air conditioner Here on business- coworkers who have stayed here in the past love the free breakfast and fitness room. However, the bed is hard & the walls are thin. I listened to my neighbor snore all night. The air conditioner is loud and the constant on & off was annoying. If I wasn't already awake to the sounds of the adjacent room The air conditioner would have kept me up. (The motel is booked, no other rooms were available.) There were no towels in the fitness room and it could use a fan. I wish I could have been more positive.... there is the free breakfast.... 21 May 2014
Rated 5.0 out of 5.0 by Everything about our stay at this Holiday Inn Express. Service was outstanding! Staff was so helpful and gave us great information. It was easy to get to the train to downtown on free shuttle. Everything about the room was superior. I prefer the fitted sheets on beds which they had. Shower head was nicer than the one I have at home. Breakfast was wonderful and plentiful. I can not think of anything negative to say about this place. We were concerned about parking because because we were pulling a trailer. There was plenty of parking and the trailer was not an issue. Thank you to Mike and all the staff! 16 May 2014
Rated 3.0 out of 5.0 by Poor shuttle service 3rd time staying here and this time had a horrible experience with the shuttle. The driver left us and we had to wait another 20 minutes and almost missed our flight. only reason to stay here is the shuttle and if they can't operate properly there's no reason to stay here. 14 May 2014
Rated 4.0 out of 5.0 by Very nice hotel, but parking lot issue. Our stay at the hotel was very nice. The staff are friendly and helpful. The rooms were clean and quiet. The only issue we had was the spare tire from our van was stolen overnight. We were parked in the hotel parking lot. Not sure if this type of thing happens often, but if so, extra security is needed. Also I received no recognition for my IHG Rewards Club Platinum membership. 12 May 2014
Rated 5.0 out of 5.0 by Excellent customer service The staff at this property always makes it a point to engage the client, well done! 10 May 2014
Rated 5.0 out of 5.0 by Stuck in Chicago I had an excellent experience staying at the Holiday Inn Express after a nightmare day of travel and not making it to my final destination. 07 May 2014
Rated 5.0 out of 5.0 by Good night's rest, friendly staff. Very convenient hotel, only a $24 cab ride to Union Station where we had arrived from Portland, Or. Very pleasant desk clerks, cleaning staff, and breakfast personnel. Hotel shuttle got us to Midway the next afternoon quickly. Would certainly stay here again. 06 May 2014
Rated 5.0 out of 5.0 by Quiet Place in noisey city Stayed here before, definitely will return. Hot Breakfast, safe suroundings, adequate parking. 05 May 2014
Rated 5.0 out of 5.0 by HEAVEN Standard HIE without microwave and fridge. Strength was staff, led by Heaven, smiling, friendly and efficient. 03 May 2014
Rated 3.0 out of 5.0 by Expensive for what you get This hotel was on the expensive side for the amenities provided. Upgrade to the other Holiday Inn (that is in the same parking lot). For the price NOT worth staying here. 29 April 2014
Rated 4.0 out of 5.0 by easy place to stay when flying midway Shuttle is prompt and it is very close to the airport. 28 April 2014
Rated 4.0 out of 5.0 by Good place to stay clean rooms, friendly and courteous staff, leaving your car in their parking lot was safe and the free shuttle provided to and from the airport was great. 26 April 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. After working all day, arriving past midnight after a long flight it was great to be given a tastefully decorated room with a very comfortable bed and very quiet surroundings. The staff were all so helpful. The next time I am in the area I will definitely stay here. 24 April 2014
Rated 5.0 out of 5.0 by Service & Location My check in experience was outstanding; the front desk was managed by Heaven, a very cheerful, chatty and efficient young lady. What was impressive is that for the next two days she was able to greet me by my name, each time we met. The staff were really efficient and friendly. Airport coach service is a great blessing, and it worked on time. Availability of multiple restaurants nearby is also very useful. All in all, a great experience. Thank you. 20 April 2014
Rated 4.0 out of 5.0 by hotel considering i was stranded in chicago due to flight issues they could have reduced the rate a little to help out a distressed traveler, but beyond that it was a nice clean hotel. 18 April 2014
Rated 5.0 out of 5.0 by Great service Nicole and Heaven were wonderful. Nicole helped us at our check in and for all of out needs during our stay. Both Nicole and Heaven treated us as VIP's. They welcomed each of us by our names every time we entered the lobby. They could not have been more hospitable to us. We would definitely stay here again because of Nicole and Heaven. 16 April 2014
Rated 5.0 out of 5.0 by The staff was awesome!!!!!! We checked in and were suppose to get 2 queen beds... when we got to the room it was just 1 bed and a pull out sofa. We called the desk and they said all those rooms were gone so they gave us a $35 credit and said they were so sorry over and over. About an hour later they knocked on our door and gave us some pop and candy and a coupon for a free movie on them and they once again said how sorry they were. The staff at this hotel was the best!!! 14 April 2014
Rated 4.0 out of 5.0 by park n stay My daughter wanted bigger, better muffins. Hot items were not available at the time we were leaving, would have been nice to have a waffle. 14 April 2014
Rated 5.0 out of 5.0 by Great Staff Great Stay! Highly recommend this property! Staff was outstanding! 14 April 2014
Rated 5.0 out of 5.0 by Easy and comfortable stay for airport travel Stayed here for a flight out of Midway. Clean hotel, great breakfast that got started early. We booked a park, stay, and fly room and when we returned from our trip, our car battery was dead. An on-site security guard had a device to jump the car and get us quickly on our way home. What could have been an issue that takes over an hour to resolve was handled easily in under ten minutes. Thank you!! 14 April 2014
Rated 5.0 out of 5.0 by Comfortable bed and pillows The room had a great king size bed and pillows. The linens and bath towels were good, too. Extended parking for 8 nights was just outside the hotel and there were a a few spots available. Easy access to Midway Airport. 13 April 2014
Rated 5.0 out of 5.0 An excellent option for Chicago Midway area Great staff, very friendly. Clean room. Hotel Shuttle provided easy access to Midway Airport and connecting trains and the bus. Would definitely stay here again. 12 April 2014
Rated 5.0 out of 5.0 by Nice room & staff...comfortable bed Clean room...very pleasant staff and good breakfast 09 April 2014
Rated 5.0 out of 5.0 by Great stay Great staff! very accommodating!! would stay again any time!!! 08 April 2014
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