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Rated 4.0 out of 5 by 93 reviewers.
Rated 3.0 out of 5.0 by Quality of service became worse and worse Although there's a notice in the elevator on Nov 2 that electric supply and hot water will be suspended during midnight, the hot water supply was still inconsistent (or I should say almost no hot water in bathroom at all) in the morning on Nov 3. Weather that day is between 15C - 18C and it's apparently a hard time for those guest who pay for your service. Last but not least, it's also hard to understand why your front office staff would ask the guest to pay for RMB400-500 per night for incidental charges while H.I. Express is famous for not providing any unnecessary things such as mini bar, or even a fridge? 06 November 2013
Rated 4.0 out of 5.0 by 一切都不错 定位既然是智选假日,那么提供的服务就应该是便携快捷式的,总体很不错。餐厅服务态度和积极性需要加强。 早餐有待改进。 29 October 2013
Rated 4.0 out of 5.0 by 服务不错,统一标准 住在酒店感觉和深圳常住的智选一样,早上吃早餐听到熟悉的粤语,有在广东的感觉,好多广东客人喜欢住这里。一开始服务人员不知道给我安排了吸烟房,我上去后发现了,她们马上给我换了房间。房间干净,安静。就是1-4楼有其他的用户要共用电梯感觉不太好。 12 October 2013
Rated 4.0 out of 5.0 by All good Amenities,Room Cleanliness,Comfortable bed and great service...All good. 11 October 2013
Rated 4.0 out of 5.0 by 入住体验较好,适合短期商务或旅游入住 1.位置尚可,处于江北区,距离市中心和机场都不太远,周边有超市和各种餐厅。 2.客房符合HIX的一贯标准,该有的都有,不该有的不会出现。 3.前台和其他服务人员表情冷漠,没有应该有的微笑服务,希望能有所改进。 4.早餐不错,绝对能吃饱,特色是抄手很美味。 5.给会员提供了欢迎饮料,一听雪碧。 总之,是一次不错的入住体验,希望下次入住时能看见期待的微笑服务。 08 October 2013
Rated 4.0 out of 5.0 by Food Food near the hotel is was very countless and delicious, especially the hot hot. 05 October 2013
Rated 4.0 out of 5.0 by Very convient for flght transfer Near the airport. The room is a little old. I can see some dirty spot on the carpet. 01 October 2013
Rated 4.0 out of 5.0 Comfortable Room The room is comfortable, and the location is also good, you can pick up taxi easily there, but no taxi call service is a little not enough, and the breakfast is too less choice, and the food is so so 24 September 2013
Rated 3.0 out of 5.0 by Staff are lack of training My overall impression of the staff member : very rude, no training, not friendly, unwilling to offer any help which is reasonably expected by guests. I understand this is an Express hotel... which means 'don't expect much'. However, it is not reasonable to ask guests to expect the following: merely one example of the many... in one occasion, when I called front desk and tried to asked something... in English... the response I got over the phone (given by a staff member) was "no English!" then hang up !! This is not anything you will ever expected in an IHG hotel !!! 11 September 2013
Rated 2.0 out of 5.0 by no air-con available in room checked with housekeeping staff whether the air-con in room was of order and was told that the hotel didn't turn on the air-con for a couple of days in autumn..... 11 September 2013
Rated 4.0 out of 5.0 by 挺好的 房间很大,比一般的智选房间大,硬件还是不错,就是房间有蚊子,这个比较糟糕,其它都还不错! 位置去机场也方便,服务生比较可爱,虽然没有ic和cp那么积极,但是至少是nice的! 02 September 2013
Rated 4.0 out of 5.0 by 整体感觉还不错 交通还行,地段也算热闹,楼下有不少吃的地方。就是大门不是正对着马路,比较难找。由于离交通要道不远,靠马路的一面房间半夜会比较吵。九月可能还会来住 27 August 2013
Rated 2.0 out of 5.0 奇葩服务员,比较差 酒店算是新的,服务员也是新的。 服务员新的跟没培训过一样。打了个800电话居然收费,还振振有词说任何电话都是收费的。收费?你家收的是电话折旧费和微电流费是吧? 挺奇葩的。 22 August 2013
Rated 4.0 out of 5.0 by 第一次入住感受 第一次入住整体感觉良好,首先是办理入住时候前台小姐服务态度很好、床非常舒适,睡眠质量非常棒,这次入住的房间感觉有点异味,其他一切都好! 23 July 2013
Rated 4.0 out of 5.0 物有所值 不错的酒店,房间整洁,性价比颇高。唯一不太好的就是浴室的水会漫出来,防水槛太低了,会搞到整个盥洗室都是湿的。其他都不错。门口的公交站都颇方便。 11 July 2013
Rated 3.0 out of 5.0 by good stay but very very bad breakffast I came here on a official trip and i stayed here for almost 6 months with my colleagues also stay. We complained many many times about the breakfast but no proper action is taken for it. instead of changing or increasing the varieties they always try to reduce or keep same which we complain as if there is no value for the customer complaints If it is improved then you can be good, if not you are gonna loose your customers. 14 June 2013
Rated 4.0 out of 5.0 by 性价比高 单是看房价,对比实际的酒店环境跟服务,已经是物超所值了。同一品位的其他酒店根本差得无法比较。 从机场坐机场大巴过来,或者是坐轻轨回机场,也很快很方便,虽然下了车还有一段不太短的路要走才能到达酒店,但是还好吧! 房间很整洁,装修很新,感觉就是假日酒店的简化版本。窗户隔音做得不错,空调也好,晚上睡觉很舒服。免费上网跟早餐令这次住宿变得十分超值。 职员态度不至于热情,不过服务还是很好很到位,有礼貌而且有效率,就是没有多余的造作。 我觉得要改进的,是洗手盘旁边要提供一块小肥皂吧?因为日常习惯了要用,也以为酒店会提供,没了感觉就是不太好。 另外,升降机很慢!到了以后也没有声音提示,都是悄悄的来,悄悄的去,我试过几次等的久了,也没留意原来升降机到了而且走了! 不过总的来说,我很喜欢这酒店,下次到重庆还会再来。 24 May 2013
Rated 3.0 out of 5.0 by 吵,就一个字 两次入住,两次都没办法睡觉,太吵了。房间一般,卫生间竟然有,国产快捷酒店的异味,实在受不了。交通一般,打的还可以,距离地铁站还是蛮远的。 27 April 2013
Rated 3.0 out of 5.0 by 周边配套好 酒店卫生打扫的一般,大不如从前。餐厅无论早餐和晚餐都非常一般。晚上7点到餐厅竟然说厨师已经下班了。不过酒店地理位置很好,周边有大超市,餐饮配套很齐全,重庆火锅烤鱼都能吃到。 08 April 2013
Rated 5.0 out of 5.0 by Comfortable bed and quiet surroundings My second time staying this place, good location, about 20 Km from airport and close enough to downtown center yet without the downtown hassles. Hotel is right next to a small commercial complex where one can find the convenience of a supermarket, cafe and restaurants. The only shortcoming I would say is a rather difficulty in getting a taxi. 18 January 2013
Rated 5.0 out of 5.0 by 总体满意。硬件好,软件有提升空间 很满意的一次入住。地理位置,酒店整体环境,还有房间设施都很满意。尤其是床品,枕头分硬软两种供选择,感觉枕头的回弹特别的好,这点是很多酒店不能及的。 卫生很好,前台的服务有待提高,男员工比女员工服务明显的耐心,细心。希望提高 。 10 January 2013
Rated 4.0 out of 5.0 by 服务很好 地点一般司机都找不到,要跟司机说到长安锦绣城。可能开业时间不太久,设施相对来说还算比较新的。客房整体感觉还不错。早餐的内容有点少,感觉不如之前在北京住的东直门智选假日,中饭和晚饭只有套餐。临街的那面比较吵,入住的时候前台就很贴心地提醒了,后来因为这个问题以及后来网络的问题,前台不厌其烦地帮忙给换了好几次房间,前台的服务还是很赞的。重庆早晚高峰不是很好打车,不过酒店边上就有公交站,去解放碑什么的倒也方便。虽然是在渝北区,但是离市中心并不算远,去机场也比较方便。 21 November 2012
Rated 4.0 out of 5.0 by 价廉物美 开业的时候就去住过2天,家人一共4间房,当时去热水系统还有问题。 这次去热水已经有所改善。深夜12点到店,有一点点不满意的是前台对价格产生了好奇,本来就很困,想尽快休息,所以耽误了1分钟也有点不爽。 房间属于紧凑型,还行。唯一不足的就是网络形同虚设。 早饭很简单,但是吃得饱。没法和成都鼓楼智选比。 对于一家智选的定位来说,已经非常不错了。 08 November 2012
Rated 5.0 out of 5.0 Yuki is very helpful Yuki is very helpful during my check in last time in midnight 03 November 2012
Rated 3.0 out of 5.0 by 硬件尚可,服务一般 服务员缺乏热情。态度比较生硬。初次入住时茶杯里有前一位客人留下的茶叶。保险箱也不能使用。打电话给客服后,一小时后才叫服务员来检测。又过半小时才换了一个保险箱。 30 October 2012
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