Rated 4.7 out of 5 by 268
Rated 5.0 out of 5.0 by Vacation Grandma Comfortable Stay
We booked late for our granddaughter's hockey tournament. Glad we did though, we ended up with a nice suite complete with microwave and frig. Hope no one under our room minded... we had a FUN time!
January 27, 2016
Rated 5.0 out of 5.0 by Macc5 Holiday Inn Syracuse
A nice, clean hotel. Good deal for the cost. The staff was very friendly, food was good at breakfast, and the room was quiet and comfortable.
January 18, 2016
Rated 1.0 out of 5.0 by m9856 most unpleasant stay
if you are unfortunate enough to be in the syracuse area do yourself a favor and do not stay at this property. we had a most unpleasant time. we had a small group gather in the common area , it wasn't late and the group was not loud. the front end staff did not talk to the group but instead called the police, not once but twice..we have traveled numerous times with this group and have received nothing but compliments from the many hotels that we have stayed at. upon speaking with other staff memebers, we learned that it was the last night one of the front end staff was working, so she ruined the stay for a large group. i guess she didn't like working there.
also, the tubs do not drain when you are showering, the mattress for the pull out is awful. only bright spot was the woman who worked the breakfast room. she was awesome! nicest person there friendly, attentive you should have her train your staff!! you can't teach nice!
January 14, 2016
Rated 5.0 out of 5.0 by oldguy60 Great service
The staff is great and make you feel appreciated that you have chose to stay with them at their hotel. They know customer service
January 10, 2016
Rated 5.0 out of 5.0 by Buggie1 Very clean
Very clean, conveniently located along I81. Very fast shuttle service to Syracuse airport. Large room. Great complimentary breakfast.
December 29, 2015
Rated 5.0 out of 5.0 by dturney Exactly what I expected
Perfectly fine overall value.
Clean facility, friendly staff, comfortable bed, good variety for breakfast.
December 25, 2015
Rated 4.0 out of 5.0 by Andy P. Great service
Nice hotel. nice staff convenient location. easy on and off highway..
December 19, 2015
Rated 4.0 out of 5.0 by Excursion Comfortable and Spacious Room
Room was spacious and very clean. Bed was comfortable. Definitely worth the reasonable price paid for accommodations.
December 17, 2015