Rated 4.3 out of 5 by 355
Rated 5.0 out of 5.0 by DRG4371 Great staff
The staff here is great. Our family had to come to Clearwater on short notice to be with family during a difficult time. We had 3 rooms with no reservation. They took us right in. We first got our rooms for two nights as we weren't sure what we needed. We ended up staying 4 nights. We extended one night at a time. This is where the staff went above and beyond to help us stay in the rooms we wanted. It was not easy as this hotel was extremely busy. We just want everyone to know how much these folks helped us out in our time of need!!
June 18, 2016
Rated 3.0 out of 5.0 by melisalynn horrible housekeeping
Since I have spent many years working in this field and also am a parent, I have come to expect a clean environment while travelling as well as at home. There are so many missed opportunities with the housekeeping staff here. You can tell they obviously cut corners. Not only did we find a huge ball of black hair on the floor but the toilet looked like it was never scrubbed. Then to top it off we found a dirty sock on the floor. Not sure how that gets missed but it should be addressed.
June 15, 2016
Rated 4.0 out of 5.0 by TaurustheBull Another nice stay at Holiday Inn Clearwater
Carol at the front desk was quite efficient and knowledgeable about the area we were visiting, and she recognized us as club members. Danielle with housekeeping was very pleasant and made us feel very welcome in taking care of our needs. We enjoyed the breakfast each morning. The pool area could have used some cleaning and the hot tub needs some maintenance work done. Overall the whole facility was in really good shape considering it was a holiday weekend, and the staff worked very hard to take care of all of the guests that were there. We enjoyed our second stay at this location and look forward to staying there again next time we are visiting this area again.
June 8, 2016
Rated 5.0 out of 5.0 by Lisa Ransier Excellent Staff
I'm 100% into writing Reviews. I'm a Service Manager for High End Company in Naples Florida. I have to say from the Reservation CS to the Hotel Staff . When I called in and spoke with the front desk I told them I was traveling alone and wanted to make sure I was at the right Hotel closest to my event. They took the time and mapped out all Hotels. I requested a 1st floor with a refrigerator and microwave in the room, he made sure that happened for me. When I got to the Hotel the young Man I believe his name was Tom said I'm making sure the refrigerator is in the room I said no worries I have my cooler. He said I made a promise I'm going to keep my word. He was true to his word. When I entered my room it had a personal note from Kristine in Housekeeping to enjoy my stay. My room was clean.The Breakfast attended was amazing and sweet. She had a baseball team to deal with and kept it full for all to enjoy. The only thing I have to say is that they need to remove the housekeeping cart from the hallway. I couldn't stand to see it every morning. To whom ever reads this. Always make sure to thank the staff whom makes your stay pleasant. Its only right.
Thank you Holiday Inn Express on Icot Blvd. I told you I write reviews. I stand true to my Word.
June 7, 2016
Rated 2.0 out of 5.0 by Verified Reviewer Hotel is fine, will stay again if wireless is fixed
Typical HI express in all regards but during this stay the hotel's ISP was not providing a consistent signal. The staff eventually was very apologetic but at first I was made to feel like I was the only one noticing a problem.
June 6, 2016
Rated 3.0 out of 5.0 by shortcake71 Musty room smell, but front desk staff very polite
Would not want to stay here again due to the musty room smell.
June 2, 2016
Rated 2.0 out of 5.0 by papa 3 not so good
first room musty smell very loud ac unit pool was very dirty lobby was dirty for two days. did not use pool after seeing its condition
May 31, 2016
Rated 5.0 out of 5.0 by bogaboyabc nice room, good location
Staff was great and attentive to my needs. The room was very clean, had a great shower, and met all my needs. The hotel is located 20 minutes from the beach and seems to be in a safe location. Many places to eat in the vicinity (walking distance). Breakfast was your average hotel breakfast. I would stay here again if in the area.
May 30, 2016