Rated 4.4 out of 5 by 78
Rated 1.0 out of 5.0 by Patrice02 Quality of Service
Betsy and the young lady (light skin) that works at night is very disrespectful and inconsiderate of the guest. For instance my family and I resided at this location for approximately four days for a funeral. Within this time frame at least three members of the family experience different issues with these two staff members. I had not arrived flying from Texas and called to inform the front desk of late arrival will not arrive until the next day. Betsy immediately started raising her voice at me telling me I had already called and change my date once and should could not change it again. Immediately I respond you have me confuse it is more than one of us at this location. Betsy began to argue with me being adamant that it was me but after 2 to 3 minutes she realize she had made a mistake, it was another guest. The other issue with the young lady is I ask to turn the TV and she respond they could not turn the TV due to it was pass 10pm and they had a new cable provider that display explicit shows. I respond Ma'am we all adults. We just do not want to watch the news, you can turn it to another program. She then flip and said I was harassing her and she was going to call a manager. I tried to call Betsy but the number on the call reverted to the front desk. This young lady has a serious integrity issue. This is by far the worst time I have ever had at this hotel and we had visit this location on numerous occasions. As the young lady mention this is an independently owner location so they have different rules. I would advise others not to use this location because of poor quality. Additionally, due to the service provided by your front desk staff we as a family has decided never to visit this location again.
May 20, 2015
Rated 3.0 out of 5.0 by smiller941 Clean and comfortable for the price
My stay here was comfortable. The rooms were clean and had the comfort of a nice size refrigerator. The staff were nice and the breakfast was fine. The only complaint I had was the up keep of the pool and Jacuzzi. The pool had not been cleaned and the Jacuzzi was as bad. But overall for the price it was a clean comfortable stay.
April 29, 2015
Rated 5.0 out of 5.0 by Wowva Heading for the Keys...
Stopped in Clewiston on the way south and glad we chose Holiday Inn to crash for the night. After putting in almost six hundred miles that day, it was great to find this clean, cheerful haven and thoroughly enjoyed the excellent breakfast the next morning!
March 30, 2015
Rated 4.0 out of 5.0 by Cheryl114 TV Service Awful
The people are nice and everything is very clean. The TV service was the worse I have ever had in such a nice hotel. No HD at all and only about 10 channels. Stayed there way to long not to be able to watch any TV. They are supose to be fixing the problem and updating their service, but that didn't do me any good.
March 24, 2015
Rated 5.0 out of 5.0 by Purple Elvis Fan Wonderful Hotel!
My family and I were in town for a funeral. Our circumstances were tough, it was a very sad occasion. However, being able to start our day with a great breakfast, and then come back at the end of the day to a clean, modern room, followed by a night in a most comfortable bed made our stay there as pleasant as possible.
I found the staff to be incredibly kind and helpful. This is a hotel that I truly recommend to anyone in the Clewiston area.
The staff who keeps the hotel in top notch condition is to be congratulated.
March 16, 2015
Rated 5.0 out of 5.0 by qvgirl Convenient and clean
The room was spacious. The hotel was clean. The staff was efficient. The location was convenient.
March 15, 2015
Rated 5.0 out of 5.0 by shoe49 Great stay in Clewiston
This hotel was clean, comfortable and quiet, The bed was great. The room was large (jacuzzi room).
March 10, 2015
Rated 5.0 out of 5.0 by 101313 Recommended Property
Although there aren't many choices to begin with, I recommend this be the first option of somewhere to stay if you need to spend a night in Clewiston. The staff really makes the stay extremely pleasant and is very helpful. In addition, it is located right next to a Sonny's so you can walk over or order food to go.
March 9, 2015