Rated 4.5 out of 5 by 199
Rated 5.0 out of 5.0 by Jean69 Comfortable, clean and Great Service
We called from about a hour away from Clovis, Fresno area and we reserved the last room they had for that night. Very thankful that it was also a handicapped room. Very friendly service. No problems with any of the services. Had a nice view of the boats in dock.
August 26, 2015
Rated 4.0 out of 5.0 by DaveL Convenient, clean
Stay frequently at this property. Generally good value for money. Breakfast could be improved - quality is fading.
August 26, 2015
Rated 4.0 out of 5.0 by pqwedq2323 great service, bad beds
Good staff service, uncomfortable bed, and slow internet
August 25, 2015
Rated 4.0 out of 5.0 by colesbr Comfortable and nice staff
Just a quick stay but staff were nice and rooms were clean. Nothing fancy or special, about what you expect from a Holiday Inn
August 24, 2015
Rated 4.0 out of 5.0 by Waterdancn 2 night stay last weekend
I live in Arizona and frequently, about once a month, fly to Fresno to visit family and friends. I only stay at this hotel as the rooms are clean, the beds are comfortable and I enjoy my stay.
I checked in around 10pm Friday night and did not use the bathroom until around 11:30. The toilet acted like it was going to overflow and never did properly flush. Thankfully I did not have to go number 2! I called the desk and they said they would send someone up right away. At midnight I called the desk again, and was told that she forgot and that someone would be right up. Maintenance did come and I heard him plunging and flushing. He came out and said the toilet does flush but it drains very slowly. The front desk called and asked if we wanted to switch rooms, so we did.
The next day when we returned to our room, our beds were not made up and there was a note on one bed that there was a personal item (which there was, a pair of gym shorts) on the bed so they could not service our room. They did leave towels and tidied the bathroom. However, the other bed had not been made and there was nothing on it, so I don't know why the bed was not made up. I called the desk and they said they would send someone to make the beds.
This Clovis location is convenient for me and comfortable. Right now they have the pancakes until midnight which we took advantage of both nights. Even though we had issues, the staff was accommodating. I still felt very inconvenienced.
They used to give a small goodie bag for being an IHG club member, but I have not received anything for a few months of stays.
August 19, 2015
Rated 5.0 out of 5.0 by jhsd Nice Hotel on our way to Yosemite
This is as good as a Holiday Inn Express can be. Clean and friendly staff. I would return to this hotel next time when I pass by Fresno.
August 17, 2015
Rated 5.0 out of 5.0 by Tre pan Great all around
This facility was great and clean. Nothing to complain about here.
August 11, 2015
Rated 1.0 out of 5.0 by sge1234 Poor customer service by management.
We stayed for 4 nights and housekeeping did not clean our room for 3 days. The manager was unprofessional, the pool did not provide enough towels for guests, the sofa couch was extremely uncomfortable, and the cost was pricey. I would not recommend this Holiday Inn Express to anyone!
August 4, 2015