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Rated 4.8 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Hockey Weekend This hotel was outstanding. The rooms are big, the staff is very friendly and the breakfast is very good. The girl that works the breakfast area is outstanding. On our final day we had to be at the rink at 6:15 AM. She told us the morning before that she would make an attempt to have us something before we leave. By 5:45 AM she had eggs, bacon, sausages out for our boys to eat prior to leaving to the rink. To me this is going above and beyond. 28 January 2015
Rated 5.0 out of 5.0 by Almost a perfect score I loved this hotel but more than anything I love the people who work there. I can say I will ONLY stay at this hotel from now on. I tried to stay at the Country Inn and Suites only to have to check out as soon as we got our room...it was HORRIBLE!!! We went right to the Holiday Inn Express and loved it. My only complaint is my bed was slanted and so I didn't get as good a rest as I would have liked. I would have changed rooms but we were adjacent to my Mom so I just delt with it. I would still go back for the service for sure! 27 January 2015
Rated 5.0 out of 5.0 by Very Impressed This hotel pleasantly surprised me. I had never stayed at a Holiday Inn Express but if they are all like this one then I would definitely start staying at them more frequently. Friendly front desk person and very helpful. The breakfast person was soo awesome. She was great with the kids and they loved her! 21 January 2015
Rated 5.0 out of 5.0 by Breakfast hostess If every hostess was as happy and gracious as Peaches, the world would be a better place. This lady whose name I can not recall and greated me each morning with a big smile asking how I was doing. When I asked her how she was doing she would respond "Peachy." She was always inspecting the food and was pleasantly chatty with everyone. This employee should be recognized for her superb customer skills. As a retired health care executive, I would have enjoyed a better career if all of my staff and employees were just like her. Thank You 13 January 2015
Rated 5.0 out of 5.0 by Great support from a concerned staff We were in town so my wife could have a surgical procedure at one of the local hospitals. The staff provided us a special room and rate that helped us through the week. Their assistance in loading and unloading my wife and providing on site support for us in moving her to the room and down was critical for us to have the high level of success achieved on the medical front. Their support was commendable, their concern genuine, and their information very accurate. 03 January 2015
Rated 5.0 out of 5.0 by Ft Benning Graduation This was a great place to stay while attending my son's graduation at Ft. Benning. The location was easy to get to and easy to travel back and forth from the base. The hotel was very clean and well maintained. The staff was very kind and friendly. I have no complaints and will definitely stay here as he progresses thru the trainings - jump school, Ranger, and so forth. 29 December 2014
Rated 5.0 out of 5.0 by Great Customer Service All employees at the Holiday Inn Express at Northlake were attentive, cheerful and kind. My husband and I had a great experience here and would recommend this Inn to all. All facilities were clean and well kept. There was a good selection of breakfast foods each morning. 28 December 2014
Rated 5.0 out of 5.0 by Holiday Inn experience Excellent Service and Staff. Thank you for making me feel welcomed. Will recommend to others visiting in Northern Columbus. 27 December 2014
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