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Rated 4.8 out of 5 by 261 reviewers.
Rated 5.0 out of 5.0 by Wonderful Customer Service I would definitely recommend this hotel to anyone, it was wonderfully inviting and the staff treated you like you were the only guest staying at their facility. I noticed that the staff were very friendly at all hours and loved that the facility gave a military discount. I am coming back in August to stay again for three days. July 29, 2015
Rated 5.0 out of 5.0 by friendly and courteous acknowledged when I arrived and met with a friendly smile and positive attitude July 29, 2015
Rated 5.0 out of 5.0 by Great Stay!! I really enjoyed my stay at the Holiday Inn Express- Columbus Northlake! Tara and Linda were very accommodating and helped to make my stay very pleasant! Anytime I'm in Columbus I will definitely stay at this location! July 27, 2015
Rated 3.0 out of 5.0 by Eek! A Roach! Have stayed at this hotel many times and am generally pleased. However, this time, I woke up to find I had a 1 1/2 inch roach (dead) in the bedroom with me. It was not there when I went to bed, so it somehow came in during the night...and died! Eek and yuck!! July 26, 2015
Rated 5.0 out of 5.0 by Very clean, comfortable beds We really enjoyed our stay @ the Holiday Inn Express. We came down to Fort Benning to see our grandson graduate basic training. Rooms are really clean July 20, 2015
Rated 5.0 out of 5.0 by Great Service My wife left her wedding rings in the room and we didn't realize it until the night after we left. We called the hotel and they found them and helped us get them back. They were very responsive to our needs! July 15, 2015
Rated 5.0 out of 5.0 by EXCEPTIONAL I don't usually give all 10's in any survey, but I honestly couldn't give anything less. I build hospitality centers in Arkansas. I watch the staffs being trained. I can honestly and without reservation say that the Holiday Inn Express on Bear Lane is one of the best hotels I've EVER stayed in. I stay in hotels about 300 nights a year. Two star to four star. The treatment I received from this hotel is a four star treatment! The training is obviously second to none. The caring, I mean the sincere caring I felt meant more to me than anything. I was there to see my son at Ft. Benning, for the first time in three months. As I walked in, greeted with a friendly, "Hello sir, can I help you today" from one of the nicest guest specialist I've ever met. She made my stay exceptional. I simply asked could my son come and swim in the pool and her reply was, "Sir, your son can have anything he wants from this hotel". And then the clean environment, the breakfast staff, the clean rooms, all = EXCEPTIONAL!!! July 15, 2015
Rated 5.0 out of 5.0 by Excellent Hotel I had the room with the jacuzzi in it. I loved the room and the location was so close to everything, including food, shopping and even Walmart. July 13, 2015
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