Rated 4.3 out of 5 by 156
Rated 4.0 out of 5.0 by videoinalabama Near Outlet Mall
Met or exceeded expectations with the exception of check in. Convenient to shopping and restaurants.
April 25, 2016
Rated 1.0 out of 5.0 by Redd743 Unsatisfactory Stay
Room suggested as non smoking but smell was horrible with strong smoke smell. Toe nail clippings all over floor. Hot water didn't last long for 2ppl to shower.
April 22, 2016
Rated 5.0 out of 5.0 by bdp71 Great Service
The staff went above and beyond the call of duty to make our stay comfortable and enjoyable. I was with a group of 30 women and we all found everything to be excellent.
April 21, 2016
Rated 3.0 out of 5.0 by ResetTrip Clean, but outdated
Bedside electric outlets not good, same by desk.
Though was told that I would get my receipt overnight, I did not and had to get it printed in the morning. Just a failure of service.
Clean and good location. Looks recently updated, but poor structure.
April 20, 2016
Rated 3.0 out of 5.0 by MichaelJMcG Attentive Staff
Upon check in, our room did not have bath room grab bars and there were bugs and gnats. The staff was very helpful getting us into another room that did in fact meet our needs and made our stay a pleasant experience.
April 16, 2016
Rated 5.0 out of 5.0 by wbbrown0237 Denise
Denise was so nice and such a great help when we were wanting to book a room for a friend. She went over and beyond trying to accommodate these requests.
April 14, 2016
Rated 5.0 out of 5.0 by Dale913 Nice location and reasonable rates
easy access to hotel and nice rooms. Staff were very friendly and helpful.
April 9, 2016
Rated 5.0 out of 5.0 by Deetze Great Spot to Stay
We have stayed at this HHI before, and always feel welcomed and comfortable. Special kudos to Julie who went out of her way to answer questions for us. Made sure we were in a quiet room away from the busier side of the hotel. It was a pleasure to deal with Julie and to stay at the HHI in Commerce.
April 7, 2016