Rated 3.9 out of 5 by 61
Rated 5.0 out of 5.0 by Michelle & Frank Customer Service Champs
We stayed at this hotel three different times this summer as we moved a friend from LA to Portland. We cannot say enough great things about the manager, Michelle. Although the hotel was under going a remodel refresh update throughout the summer which we were subject to the construction happening there - - Michelle and her staff made up for any inconvenience that we endured with literally some of the best customer service we have ever had in 20 years staying with Holiday Inn properties. In our opinion, Michelle is a IHG Super Star!!! She truly understands customer service and would make an incredible trainer for the IHG brand. From our welcome check in, friendly conversation throughout our stay, knowing us by name when we came & went and working around our travel schedule to accommodate both early and late arrivals - we were sincerely impressed!
This property is easy to access right off the I-5 freeway. You can hear a bit of traffic noise if you are a super light sleeper. Ask for a room on the opposite side of the freeway which we did on our second & third stay and it seemed to make a difference. The hotel does have an over sized parking lot which is ideal for moving trucks, RV or campers if you are traveling with a long load. The room was right on par with what you would expect for a Holiday Inn Express. The remodel definitely refreshed this property with an updated look. The breakfast bar was fresh and the service in the morning was helpful and friendly.
23 August 2014
Rated 5.0 out of 5.0 by flafan44 Next best thing to being home (maybe even better)!
Everything at this hotel was above and beyond my expectations, from the abundant water in the shower, the soft fluffy towels, the bed I didn't want to leave and the breakfast I thought I would miss but didn't due to my early checkout time. For someone who travels for a living it was the next best thing to being home. I highly recommend this hotel.
22 August 2014
Rated 5.0 out of 5.0 by Dmtoney Air conditioner
My only complaints have to do with noise. The air conditioner was very noisy when cycling on and off. When I turned it off the outside noise was terrible. Sleeping was a bit hard.
13 August 2014
Rated 5.0 out of 5.0 by mary0000 Fantastic stay
Everything was wonderful at this hotel. Clean, comfortable
11 August 2014
Rated 5.0 out of 5.0 by washingtontraveler78 Lovely stay
My family & I recently stayed at the Holiday Inn Express in Corning, CA on our way to Southern California. We stopped around 9pm & were greeted by the front desk receptionist, Natalie. While we went through the check in process she offered my kids waters & little snacks. This was so sweet of her! The next morning we enjoyed breakfast in your beautiful breakfast area. Michelle the front desk manager/receptionist/ breakfast area attendant was just amazing! She wears so many different hats & does such a great job! By the way our room was clean, spacious & very quiet.
29 July 2014
Rated 5.0 out of 5.0 by lfgomez37 Great stay
Would definitely recommend this hotel. Bed was comfortable. Shower had a lot of pressure. Room was definitely a little to warm when i arrived, but it did not take long to cool it. Staff was great, and they ensured breakfast items were stocked.
27 July 2014
Rated 5.0 out of 5.0 by rachelle1982 Outstanding stay!
We were greeted by a wonderful, friendly front desk clerk, Natalie at check-in. The rooms are spacious, clean & new. The breakfast was such a delight. I love the new healthy options which you're now offering. The manager, Michelle helped us with directions, gave us complimentary bottled waters & snacks for our trip to southern Ca. She was very helpful & went out of her way to make sure we enjoyed our stay in Corning, CA. We will return to this hotel again!!
25 July 2014
Rated 5.0 out of 5.0 by bus15 Great stay!!!
After reading some of the previews reviews about the hotel I was a little cautious choosing property. When I arrived I was greeted by Michelle who was willing to answer all my questions without hesitation. The remodel is just about finished
21 July 2014