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Rated 4.6 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by Clean rooms and courteous staff Great experience at this hotel. The rooms were clean and the staff was very friendly. Loved the complimentary breakfast! Great stay! 20 April 2015
Rated 5.0 out of 5.0 by Clean and comfortable The hotel was very clean and comfortable. I would choose this hotel again if in the area. The staff was friendly and helpful. 13 April 2015
Rated 5.0 out of 5.0 by Cortlands Best I must say the staff made my first stay in Cortland a very pleasant one; they were very accommodating, friendly and patient especially with all my questions - most of which had nothing to do with the hotel. The hotel itself is very clean and gives a homey feeling; the coffee and breakfast are very good. It was quick to check in and even quicker to check out. Will definitely be going back. Thanks again Holiday Inn Express, keep up the good work!!!! 10 April 2015
Rated 5.0 out of 5.0 by Perfect stay Was surprised at how friendly the staff was and the quality of this hotel. Super clean, perfectly kept room, breakfast had quite a variety. I could go on and on but if your in the area this is by far the best for service and ammenities 09 April 2015
Rated 5.0 out of 5.0 by clean rooms, great staff Nice friendly staff, they seem to really enjoy doing their jobs. The staff is really concern on their guest. The last time I stayed, the hotel was occupied by a couple of groups of young hockey players . The staff has experience with large groups especially young kids and their rowdy parents. The staff did make sure all other guest were put on higher floors so the noise would be little,and would not upset their guest. The practice of this seldom happens at other IHG properties I have stayed at 21 March 2015
Rated 5.0 out of 5.0 by Can't go wrong with excellent customer service The staff was attentive and executed all requests in a timely manner.(ie more towels etc..) the breakfast bar had a variety of items to offer. The free wi-if worked flawlessly. The negative thing I have to say was the pool was too small. 12 March 2015
Rated 5.0 out of 5.0 by easy to check in check out easy to check in check out. clean hotel. difficult to park the cars due to unplowed parking lot 07 March 2015
Rated 4.0 out of 5.0 by Excellent Staff Overall, my brief stay at the Cortland Holiday Inn Express was very good. The staff stood out as being friendly and attentive. Rooms were clean. There was a snow storm during my stay and the parking lot and walking paths were clear and safe. 25 February 2015
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