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Rated 4.2 out of 5 by 139 reviewers.
Rated 5.0 out of 5.0 by Great Service Staff fast and friendly, met me outside in the parking lot. Met all my request. 19 September 2014
Rated 5.0 out of 5.0 by Outstanding Staff, Very Comfortable Accommodations I was greeted by a very professional front desk check-in staff. Check in was fast, check out the same! Found the room very comfortable and clean. Bed very comfortable including the pillows. Breakfast the next day was just a plus. My stay was short as I was there for just one nite for a funeral the next day in Newport Beach. I would definitely recommend this HI INN and I will return. Overall I would rate my stay a 9 . 18 September 2014
Rated 1.0 out of 5.0 by poor entrance I arrived around midnight. I had to call the front desk to meet me at the front door It took me over 15 min to find the hotel entrance. There was a large trailer parked in front of the hotel entrance and blocked view of the door. The front desk asked us to park at the garage while there was an empty space close to the entrance. The room was not completely ready. There was a bloody smear on the toilet seat. The bathtub appeared old and the caulk was very dirty. 13 September 2014
Rated 5.0 out of 5.0 by comfortable bed, clean, cozy Hotel was clean overall. The room was large and comfortable. Only complaint is that they were painting the stairwells so the smell throughout the entire hotel was awful! It was very strong and overpowering. 13 September 2014
Rated 5.0 out of 5.0 by clean, great service room was clean but beds and pillows were uncomfortable 11 September 2014
Rated 5.0 out of 5.0 Excellent stay & staff!!! I stayed recently at the hotel and was very impressed with renovations that I've heard and read about. They have a new pool & new fitness center which I used both and were really great. The staff is very friendly & polite and super professional, Tyler, Donnette and Frankie deserve big kudos for providing superb customer service. The rooms were excellent very clean and quiet which I love! rooms very spacious. At check in I asked about local restaurants and the young gentleman at the desk referred the triangle square plaza and it was a great suggestion. They have many restaurants, I got to try one and they have a movie theater and caught a flick after dinner. Breakfast was delicious and THE perfect way to start the day esp with the b-fast staff with Maria (I think her name is) she was such a sweetheart. I asked for extra towels and housekeeping provided quickly with such big smiles. Will come back to stay on business very soon and I will definitely come back again. 10 September 2014
Rated 4.0 out of 5.0 by Nice clean hotel Staff is friendly and helpful. Rooms are clean and underground parking is nice. Pool is ok and evening noise levels are good. Not much within walking distance but beach is not to far away. 04 September 2014
Rated 5.0 out of 5.0 by Great price for the area but be warned that parking is not free!! I had a great stay overall at this location but was a bit disappointed that I overlooked some fine print that parking was $25/day to park at their property which is basically just added to your rate. I dont think it mattered if I had a car in their lot, there was just $25 slapped to my reservation upon arrival. I would return back if the rate is affordable. Unfortunately, with the parking fee, I exceeded my companies budget of nightly stay so I may or may not be able to return soon. 31 August 2014
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