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Rated 4.2 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Updated Property The property was updated and clean. The staff was very enthusiastic and made me feel welcome. This may sound strange, but the tv was connected to DirecTV which I have at home. The main feature that is really useful when traveling is the ability to select 'guide' from the remote and see what's on without having to channel surf and guess which stations are available like most other hotels. 25 July 2014
Rated 5.0 out of 5.0 by Great place to stay This place was great. I would definitely recommend this hotel to anyone in the area. 23 July 2014
Rated 5.0 out of 5.0 by Cost Mesa I had a meeting at the Holiday Inn Express and had the best experience ever - the staff was wonderful - I can't even explain how pleased I was! 21 July 2014
Rated 4.0 out of 5.0 by Comfortable Very impress with this Hotel. Looks like it has been renovated recently. Very nice rooms and comfortable. Will stay again. 19 July 2014
Rated 5.0 out of 5.0 by Great Room, Great Staff both stays were great. The evening manager went out of her way to make us feel welcome and gave us great info about the area. the morning staff was equally as good. the entire experience reminded me more of a 4-star hotel than a Holiday Inn Express. The staff was professional, articulate, friendly and helpful. The room was lovely and extremely clean. Great breakfast too! 17 July 2014
Rated 5.0 out of 5.0 by Perfect simple elegant This room was really clean - and very beautifully appointed. The AC worked, but the thermostat was off - we had to turn it way down to get the AC to come on. That said, once it came on it was quiet, cooled effectively, and the room was really comfortable. Everything was stocked abundantly (coffee, towels, shampoo, etc.) Attention to detail was clear. I thought it was a splendiid affordable stay and would go to this Holiday Inn Express again in a heartbeat. 17 July 2014
Rated 3.0 out of 5.0 by OK This is my second stay at this particular HIE. I choose to stay here because it is close to family when we visit and because it has interior hallway room access. Not many of the hotels in this particular area have an inside hall--most of them have rooms which open to the outside. I think it's safer to have room access on the interior. JMO. I do think it is rather expensive to stay here, depending on the dates and day of the week. I can get better rates elsewhere in the extended area, but like I said, we prefer to stay close to family when we visit. The beds and pillows have always been comfortable and our rooms have been quiet and dark. The bath towels, while not thick, were not paper thin. I've never had a problem with parking, like others have mentioned. There is an underground lot and side and rear parking. The food is typical and adequate, nothing special. The breakfast room is rather small but the hotel is not large either. It was never too crowded. The breakfast room attendant was pleasant enough but not overly friendly. On our second stay, I can't say our room was cleaned properly prior to check-in. The bathroom toilet had not been cleaned thoroughly and the ice bucket was filled with trash from the previous occupants. Both these issues were brought to the attention of the front desk. Our room was then discounted a bit and reward points were added to my rewards card. The hot water takes a while to generate if you're the first people to shower in the very early AM. In general we were satisfied. This isn't the nicest HIE we've stayed in, but it suits our needs when we stay in Costa Mesa to visit family. 16 July 2014
Rated 2.0 out of 5.0 by holiday inn express Costa Messa CA I could not shut the curtains, they were in place for decoration and could not be closed to block light. there was no fresh fruit for breakfast and breakfast didn't start until. 06:30 With the hot water all the way on I still froze taking a shower. 14 July 2014
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