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Rated 4.1 out of 5 by 250 reviewers.
Rated 5.0 out of 5.0 by Brilliant stay! This hotel is nice and clean and it's in an outstanding state of conservation... a total pleasure to stay in it, in comparison to some of their peer hotels in the chain. I benefited from the extended check'out time so I could sleep a little longer the next morning, during the night it was good to confirm the quietness of the room and the insulation from the street noise, the only downside was poor sound'proofing to the common corridors, so I heard all steps, baggage dragging, and conversations held out there. In the morning the breakfast was great, I missed some variety in the offer, but it was generally great! Many Thanks! 16 October 2014
Rated 1.0 out of 5.0 by Noisy neighbours. Stayed one night on Sep 19th and left car in car park for 2 weeks whilst on holiday, that was fine. On our return from Gatwick, late afternoon on Oct 4, a children's party appeared to be taking place in the bar which was noisy. Retired to our room to relax and retired about 10:30pm aiming to get up early and drive 270 miles back to our home. A lot of noise from from adjacent rooms and people running up and down the corridors until 1:30am in the morning. Very poor nights sleep. 14 October 2014
Rated 4.0 out of 5.0 by Lovely room Loved my stay at holiday inn! Room was gorgeous and I wanted to stay longer as we were out most of the time so didn't get chance to relax and use the room as muh as would have liked. Lovely and clean and bathroom was gorgeous! My only recommendation would be fresh milk for coffe/tea in the morning although I know you would need a fridge in the rooms for this! And more sugar! Thankyou 12 October 2014
Rated 4.0 out of 5.0 by Ideal aiport hotel Situated within 10-12 minutes of the airport, the public transport was used for transfer was inexpensive, convenient and reliable. Parking and leaving the car was no problem. Harvester was on site and service and food was very good. 12 October 2014
Rated 1.0 out of 5.0 by Terrible Front Desk experience Phoned Hotel from Gatwick airport to get some advice/help on how to get to the Hotel i.e. public transit or taxi etc. Phoned twice (around 10.30 PM) but nobody picked up. Had some difficulty getting to hotel because of this, as signs at airport were misleading & the Hotel buses do not service HI Exp Crawley. When I talked to the Front Desk later that nite & told the staff, he said that maybe I dialled the wrong phone #. I redialled the hotel from the reception & the same staff picked up the call & I told him that the # is correct. He sheepishly told me that maybe staff did not hear the phone due to the noise in the reception area. Same staff, when asked if there was any restaurance/Take out place walking distance from Hotel open at that time, told me that nothing was available except to order delivery. Next day I found 2 restaurants/take out places within 5 minutes walk for the hotel, that are open till midnite. Very inefficient, lazy & unbelievable attitude of this staff. The Microvable Frozen Sandwiches feature in Hotel is a Plus. 11 October 2014
Rated 4.0 out of 5.0 by Good room, fantastic shower Our room was spacious and comfortable and the good sized bathroom had a lovely large shower. 10 October 2014
Rated 5.0 out of 5.0 by Always a great stay....... I always pick this hotel when staying on business and I have never been disappointed. The friendly and efficient staff, combined with excellent rooms, cleanliness and comfort make this a very enjoyable stay. Free WiFi access is a very welcome addition and other hotels could take a hint about WiFi charges, if HIE can offer it free, they can too, so that is a very highly appreciated service.There is plenty of secure parking as well. I highly recommend this particular hotel and will continue to look forward to my stays there. 10 October 2014
Rated 3.0 out of 5.0 by No room at the Inn A large hotel recently well refurbished, but the breakfast area was the same size as my lounge at home! Breakfast choice also poor. 09 October 2014
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