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Rated 4.1 out of 5 by 142 reviewers.
Rated 5.0 out of 5.0 by excellent experience We stayed here for one night 31st jan 2014 as we were catching flight from Gatwick early the next morning. On arrival we had a friendly welcome and very efficient service. The room was clean and comfortable. We had an early morning flight a taxi wasi organised to take us to the airrport arranged by hotel, this was excellent as well. We left our car in hotel carpark which was safe and secure. On our return from holiday we stayed there again, we arrived at the hotel around 11pm and again the staff on reception were extremely accommodating and friendly. We were given room 348, which was really modern, we had the best night sleep in 3 weeks. the breakfast in the morning was very good as well. Had a brilliant stay and will use again with no hesitation, I would recommend without hesitation, 26 February 2014
Rated 4.0 out of 5.0 by Warm welcome I arrived at the hotel in the rain, and the warm and friendly welcome that I received was just what I needed to brighten my spirits. My room was exceptionally clean and extremely comfortable, and I had one of the best night's sleep in ages, waking fresh and alert for a day full of meetings. The only downside was the free Wi-Fi which is so slow I gave up trying to complete some online reports that I intended doing. 24 February 2014
Rated 4.0 out of 5.0 by quiet room and plenty of free parking I have now stayed here a few times. I enjoyed a good nights sleep, lovely and quiet, without having maids desperate to get in! Always plenty of free parking, a bonus around Gatwick, and enjoy the buffet breakfast (useful to have a sign up showing the quieter times to enjoy breakfast). Overall a good experience. 23 February 2014
Rated 4.0 out of 5.0 by Pleasant comfortable stay Very clean and comfortable. Staff very helpful and pleasant when my purse was stolen on an evening out in Crawley town. They contacted the taxi service on several occasions to find out if it was in the taxi ordered from the hotel. Sadly it wasn't found. Very relaxed atmosphere for breakfast. Had a member of the cleaning staff knocking on my door at 8.45am on the Sunday to ask if I was leaving though which I felt was very early. That was the only negative thing though. 06 February 2014
Rated 5.0 out of 5.0 by Expressly what we wanted As former Crawley residents we were fairly sure that H I E would be just right for our overnight stay. It met all our needs at a good value price. We were delighted we could adjust the heating (downwards!). Being a Saturday night we were slightly disturbed by the noise from partying younger folk going to and fro at all hours! Why are girls so loud! 06 February 2014
Rated 5.0 out of 5.0 by Clean, comfortable and friendly service My husband and I stayed here on a weekend break for some events in London. We have stayed here before and again found that the high standards had been retained. Room was very clean, bed comfortable and atmosphere relaxed and quiet. Cooked breakfast every morning in the large annex to reception. Busy some mornings but the staff maintained the tables free of clutter and everything cleaned promptly. Will stay again and would certainly recommend to friends. ps if travelling at weekend try the 'Weekend Saver' ticket with First Cap Direct rail service from nearby Three Bridges into London Bridge Railway Station. 31 January 2014
Rated 5.0 out of 5.0 by Great location friendly and helpful staff Would recommend hotel, very clean, comfortable bed, good breakfast and free wifi. Gatwick airport only a short inexpensive taxi ride away. 28 January 2014
Rated 5.0 out of 5.0 by Great value and comfortable Excellent price for a good quality room and facilities. Breakfast was good as it was included in the price and reasonable selection. 27 January 2014
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