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Rated 4.0 out of 5 by 114 reviewers.
Rated 5.0 out of 5.0 by Attractive property and friendly staff I have been on business for the government for the last several months and have stayed at several other hotels in the same price range as the Holiday Inn Express. This hotel was heads above the other hotel brands I have stayed at. The common area was updated, clean, and very attractive. I would say the gas fireplace is perhaps the best I have seen. The breakfast had a variety of fresh fruit and hot choices. Two mornings I had to leave very early for work and the hotel furnished me with some breakfast before the breakfast area even opened. When I returned back to Chicago I emailed my supervisor and requested that all of my hotels be Holiday Inn Express hotels if they are available in my work area. 02 March 2015
Rated 4.0 out of 5.0 by Nice property Came to the area on a business trip. Nice property for our stay. 23 February 2015
Rated 5.0 out of 5.0 by Comfortable bed and great service I stay in the area regularly because of family in the area. You have the most comfortable beds and the best variety for breakfast of all the hotels I have stayed. I was willing to pay more than other local hotels because of your beds and your breakfast. Your service staff was excellent. They were engaging and willing to spend a few minutes talking to us. They made the stay friendly even though we were there for a sad occasion. 18 February 2015
Rated 5.0 out of 5.0 by Great stay Hotel was clean and staff was friendly. Food was good and hot in the morning 18 February 2015
Rated 5.0 out of 5.0 by Great place to stay for business! This motel always greets me with a smile! Excellent place to stay. Rooms are comfortable! I have been staying here for years and it was always nice. They are even updating now to be even better! 17 February 2015
Rated 5.0 out of 5.0 by Great Service My daughter works for the Holiday Inn Express in O'Fallon,Mo. I messed up on my reservation and she was able to connect me to the right people to straighten this out. The Customer Care Person did an great job at assisting me with getting everything straightened out, reservation and price. The Holiday Inn Express is a GREAT place to stay and I am going to recommend them to everyone. 14 February 2015
Rated 3.0 out of 5.0 by Wrestling Tournament The hotel was nice, but unfortunately the hot tub was out of service. It would have been nice to have a choice of pillows; not everyone likes feather pillows. The most unsettling thing about our stay was when we asked the staff while checking out to apply our AARP discount since it was not applied to our bill. Much to our surprise, the attendant said they couldn't correct our bill. We even had to ask for a paid receipt. In my opinion, this is not the proper way to treat your guests much less a IHG rewards club member. Not sure that I would recommend this to others. 12 February 2015
Rated 5.0 out of 5.0 by Great service As I said before, it was one of the best stays I have ever had at a hotel anywhere. 10 February 2015
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