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Rated 4.3 out of 5 by 260 reviewers.
Rated 1.0 out of 5.0 by Holiday Inn Dartford. DON'T STAY IN ROOM 134 The Hotel is normally excellent, and staff are good, However DO NOT be allocated Room 134.. you will not sleep, unless you have poor hearing and can't here the fan, and coolers and vibration through pipework and ducting that you will have to put up with from the plant room directly below it. 27 August 2014
Rated 5.0 out of 5.0 by another great stay once again the holiday inn express has come up trumps! I have to say for a budget basic hotel this one is fantastic and the thing that makes it so is the attitude of the Staff, they are always smiling and nothing is too much for them, whoever run's this hotel should be very proud, as they have a very good team promoting their hotel. Shall be back very soon. thank you. 27 August 2014
Rated 4.0 out of 5.0 by Great service in a clean and well-kept hotel Staff and service excellent. Not sure if there's a staff recognistion scheme - but I'd call out Dan on reception. A young man with great potential - incredibly polite, knowledgable and extremely professional. You should look after this guy..... 26 August 2014
Rated 5.0 out of 5.0 by Great service very good through problems during made to feel welcome. 21 August 2014
Rated 1.0 out of 5.0 by Not good Needs modernising. Not the cleanist and better hotels just across the road for same money., they also have more options for food and beverages 21 August 2014
Rated 4.0 out of 5.0 by shortcomings The electric kettle didn't work properly. The road into the hotel was flooded as it was when we stayed 6 months previously.The problem ought to have been rectified by now. The Shower entrance was a bit tatty. Bacon would have been a great improvement at breakfast.Many people do not eat sausages. 19 August 2014
Rated 4.0 out of 5.0 by All round great service Overall a good hotel. Attentive staff. Cleanliness of all areas was good. Breakfast choices was a good verity. Both hot and cold. 17 August 2014
Rated 3.0 out of 5.0 by Ok. Just ok. Hotel was clean, nice interior, perhaps a little too open though in the lobby / dining area. No bacon at breakfast. This annoyed me somewhat as I'm not keen on sausages. WiFi was a little slow but reception was good throughout the hotel. Didn't ever cut out. Food was really quick, almost too quick - 11 minutes for two courses to be cooked is perhaps unnervingly quick (microwave?). No room service either, not great having to go and pick it up and bring it back to the room myself. And the tray was still outside of my room the following morning, despite me having put it outside at 8-ish in the evening. 12 hours outside. Gross. If you're not driving, don't stay here. It's a nightmare to walk to from Stone Crossing. having to cross motorways etc... 15 August 2014
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