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Rated 4.3 out of 5 by 253 reviewers.
Rated 3.0 out of 5.0 by Ok. Just ok. Hotel was clean, nice interior, perhaps a little too open though in the lobby / dining area. No bacon at breakfast. This annoyed me somewhat as I'm not keen on sausages. WiFi was a little slow but reception was good throughout the hotel. Didn't ever cut out. Food was really quick, almost too quick - 11 minutes for two courses to be cooked is perhaps unnervingly quick (microwave?). No room service either, not great having to go and pick it up and bring it back to the room myself. And the tray was still outside of my room the following morning, despite me having put it outside at 8-ish in the evening. 12 hours outside. Gross. If you're not driving, don't stay here. It's a nightmare to walk to from Stone Crossing. having to cross motorways etc... 15 August 2014
Rated 5.0 out of 5.0 by Friendly stay. Really friendly staff. Found us a room to keep our bikes in overnight. Gave us a breakfast to take away at 4.30am. What more could you ask for? 14 August 2014
Rated 4.0 out of 5.0 by Overall a great stay Very clean and had everything we needed. Only complaint was I thought the bed was rather hard and the bedding much too thick and warm for the summer season so I didn't sleep very well. There was air con which would have been great but it was quite noisy which kept me awake. However apart from that it was fine - very close to the M25 but couldn't hear the traffic noise through the double glazing. Breakfast was yummy with a good choice of food, especially with children. 14 August 2014
Rated 5.0 out of 5.0 by Praise for staff We had breakfast on a particularly busy Saturday ...AFC Telford team were dining at same time. Staff were excellent...coped beyond our expectation. Like to mention the duty manager in particular--brilliant/ professional/ approachable. Well done Holiday Inn team. 12 August 2014
Rated 5.0 out of 5.0 by Always a pleasure Always a pleasure Very friendly and kind staff even with very late check in. Makes you feel at home. 11 August 2014
Rated 5.0 out of 5.0 by Just what I needed. Friendly welcome after a long hard day's work with great customer service from Violet on reception. Good sized room. Speedy service with dinner made the evening go well. 07 August 2014
Rated 2.0 out of 5.0 by poor value Dont waste your money staying here. I stay in many ihg locations and though the staff were good and helpful the facility was visually drab, dull and unwelcoming . Food is not srrved after 9.30pm. No atmosphere. Cold and unwelcoming. Intrusive background music. 07 August 2014
Rated 5.0 out of 5.0 by pleasant and relaxing break My Wife and I stay in Dartford on a bi-monthly basis we prefer to stay at this hotel when possible. 06 August 2014
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