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Rated 4.3 out of 5 by 315 reviewers.
Rated 4.0 out of 5.0 by Good staff, but poor night's sleep Happy with the staff at the hotel - polite and courteous. The room was cold, and the only way to resolve that was to have the heating on...the noise of the fan meant I could not get to sleep easily. Stayed here before when it was warmer, and no problem at all with the room temperature. 12 December 2014
Rated 3.0 out of 5.0 by Regular guest I stay in this hotel on a regular basis and always find the girls on the front desk to be friendly and efficient , they are great ambassadors for the HI brand 11 December 2014
Rated 5.0 out of 5.0 by Comfortable accommodation great staff service Had a good stopover including a meal. Had a few problems but the staff acted swiftly to resolve so no complaints at all 08 December 2014
Rated 5.0 out of 5.0 by Comfortable bed quiet room for the area Great location for the Dartford Crossings. Room was really quiet very comfortable and warm. Lovely staff to greet you and swift check in. All in all a very good experience. 06 December 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised Easy o find off M25 at Dartford. A nice clean hotel with good size rooms and not as expensive as the hotel on the other side of the motorway which we use to stay in (the 4 star one). Nice comfortable rooms and beds and a great shower. A really nice surprise for us considering how much the stay cost us. Excellent value 03 December 2014
Rated 4.0 out of 5.0 by Good overnight stay Stayed here for shopping weekend. Nice clean hotel 02 December 2014
Rated 4.0 out of 5.0 by Staff On the whole the staff were helpful and attentive. Especially those assisting in the dining area and the cleaners. I found that some of the actions of the staff in the main lobby and later in the bar area insincere and robotic. I would rather someone said nothing than say it and not mean it. 02 December 2014
Rated 5.0 out of 5.0 by Great first impressions First time using Holiday Inn Express following colleagues recommendations. From the online booking. checking in at reception, evening meal, clean and comfortable room, and good breakfast, I shall certainly use HIE in the future. 30 November 2014
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