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Rated 4.5 out of 5 by 132 reviewers.
Rated 5.0 out of 5.0 by Business hotel with exceptional staff and services Conveniently located near to the Emory Medical Campus and the US CDC, this my personal standard for how a business hotel should function: 1. Fast and stable wireless internet 2. Good functional desk and work area 3. Simple but nice hot breakfast (included with room) 4. Manager's happy hour 5. Free shuttle service within immediate area - just call and it is there. 6. And most important - wonderful and extremely nice staff: need a box or letter mailed, done; need a taxi at the last minute, done; have a question about the area, answered; problem with your room, solved. Over the past two years, this hotel has won me over for its quiet efficiency and grace. Added bonus - grocery store, banks, and some restaurants all within an easy walk. Kudos to the management and staff! 04 November 2014
Rated 5.0 out of 5.0 by Great for hospitalized family I was originally booked in another hotel. Travel was terrible. Booked this hotel my last night, 5 minutes to hospital. Slept better knowing could be at the hospital quickly!! 03 November 2014
Rated 5.0 out of 5.0 by Nice Room No problems. Very comfortable. Close to destination. Very convenient. Would visit again. 29 October 2014
Rated 3.0 out of 5.0 by Comfortable room, glitches with service There were numerous misunderstandings and miscommunications with the staff that resulted in a less than pleasant experience. Individually none of the issues would be worth noting, but four of them in 24 hours made it quite annoying, 29 October 2014
Rated 5.0 out of 5.0 by Good Stay Was on a business trip, hard to find reasonably priced hotel in area. Location is challenging for someone not familiar with the area but the facility is beautiful and relaxing on the inside. 28 October 2014
Rated 5.0 out of 5.0 by great for business trips Location was great and staff was nice. I stayed for business and found the breakfast to be easy to access for a quick meal before meetings. 27 October 2014
Rated 5.0 out of 5.0 by Very nice room and close to Emory Hospt My husband recently was in Emory Host for several days . I stayed here and felt very safe staying at this hotel by myself. Room was super nice. Micro in room really helped also. Loved the shuttle service to the Hospt. Emory parking is expensive and parking there is not conveineint. Would diffently stay here again. 24 October 2014
Rated 4.0 out of 5.0 by Another Enjoyable Stay We stay at this hotel at least once a year. Consistently clean, comfortable beds, friendly check-in staff, and decent breakfast. Will return again next year. 23 October 2014
Rated 5.0 out of 5.0 by Last minute hotel arrangements We booked our stay here due to having a family member in the hospital. The hotel was clean and the staff was very accommodating.. The only thing that we could have used was a shuttle to the hospital on the weekend. Instead we took a taxi in which the front desk even set up for us. Everyone from the front desk staff to the woman taking care of the food were exceptional. Would stay here again. 21 October 2014
Rated 5.0 out of 5.0 by Nice Suite This hotel had nice suites, well maintained, clean. 20 October 2014
Rated 3.0 out of 5.0 by carpet The problem we had was they cleaned the carpets the last day while we were outand most of the floor was soaking wet. We showed it to the attendant and he was kind but didn't offer us another room till 8 at night and my 85 year old mother was already in bed mainly to keep from stepping in the water. It was damp all night to say the least and we were hoarse the next morning and got out of there early. I really think a spill or leak occurred. So the last night was bad. But I like this hotel and stay here when I can. This was just one bad experience. 16 October 2014
Rated 4.0 out of 5.0 by Excellent Excellent services and good location and looking forward coming back 14 October 2014
Rated 5.0 out of 5.0 by Comfortable stay I stayed at this location for a business trip. The rooms were very comfortable and the staff were very friendly and helpful. 13 October 2014
Rated 5.0 out of 5.0 by great place! Very comfortable bed, great staff, and great location. 11 October 2014
Rated 2.0 out of 5.0 by bad experience the room had a terrible humidity smell, the iron was broken and couldn't use the steamer, unfriendly staff in the front desk 10 October 2014
Rated 4.0 out of 5.0 by Great Stay The Friendly Staff were great. They were able to reccomend local resaurants to try. The shuttle driver was very nice and kind each morning. 08 October 2014
Rated 4.0 out of 5.0 by Better than Average The staff were friendly and helpful; the room was large and fairly comfortable. The air conditioning is very noisy. The bathroom had some drywall repairs which had not been completed (painted or re-wall papered) and the joint compound was growing black fuzzy mold. It would have been a great stay except the mold sort of freaked me out. 07 October 2014
Rated 3.0 out of 5.0 by Customer Service Overall, the hotel was fine; however, I usually stay at holiday inn expresses when I travel but this time encountered a few issues. For off, I was traveling for business and called ahead, 3 days in advance, to ask if I could do an early check in. I was told it wouldn't be a problem, but when I arrived there was no notation of my request and as such, I had to wait 45 minutes for a room. Then I needed a late check out due to meetings and asked the staff at the front desk, who told me it was no problem. However, they neglected to pass the information along to housekeeping, as I had housekeeping come to my door 3 separate times within a 30 minutes span to ask me when I was leaving. It was very disorganized and while I appreciate the ability to check in early and check out late, it would have been nice to not have to deal with the issues that caused. 07 October 2014
Rated 5.0 out of 5.0 by Friendly staff I would rate my recent Holiday Inn Express stay a score of 10, with 10 being the highest score. The hotel staff was friendly and professional. My room was spacious and very clean. It was wonderful having hot breakfast served daily. I was in town for a business meeting. I was dropped off and picked up by the Hotel Shuttle Bus. The drivers were nice and drove with caution. 02 October 2014
Rated 5.0 out of 5.0 by Conveniently located and friendly staff Great location and great staff make this a favorite destination for overseas travelers to Atlanta. 02 October 2014
Rated 4.0 out of 5.0 by comfortabe hotel and very responsive service A very pleasant stay. The staff were very polite and helpful. Unfortunately because it was a weekend, the shuttle service was unavailable. . 25 September 2014
Rated 5.0 out of 5.0 by Great service and staff Our stay in this hotel is the second in as many years. The staff is extremely efficient and accommodating to any needs you might have. I especially would like to salute Carlos for his professionalism and personal attention to our reservation. It was also our pleasure to meet Dionte on a couple of occasions and consider him also to be an asset to your hotel. 20 September 2014
Rated 5.0 out of 5.0 by Very clean Front desk staff very helpful. Had the shuttle service available right away when I needed to get to a meeting in downtown Decatur. Very friendly 15 September 2014
Rated 5.0 out of 5.0 by Great location, friendly staff Was here over Dragon Con weekend so I stayed a little further out from my usual hotel. Room was clean, staff was very friendly, and the beds were comfortable. The travel time to downtown was actually pretty quick from here. Didn't take me very long to get anywhere around town from here. The only con was the in-room air conditioner constantly running. It was loud and very powerful. The room felt subarctic at one point. 09 September 2014
Rated 5.0 out of 5.0 by Hotel Staff Salem, your shuttle service driver was fantastic! He is an asset to this property! I waited 45-50 minutes for the shuttle pick-up at Emory Hospital. I called the hotel 3 times for pick-up. Salem, apologized profusely, even thou the front desk attendant neglected to give him the message. Salem, went out of his way to give me driving directions back home. This is something I will never forget. I had just left Emory hospital where an immediate family member had surgery. Salem's calming guidance was much appreciated. 09 September 2014
Rated 4.0 out of 5.0 by Solid choice for Emory area This was my second stay at this hotel and overall it was a positive one. My only complaints were some climate issues in the room, which the staff was very responsive to; the TV was temperamental; and there were no drapes to draw over my window to block out the bright emergency lights from the parking lot. I would definitely stay here again. 08 September 2014
Rated 5.0 out of 5.0 by Welcoming hotel Our experience was very good. However, some of the furnishings were worn and needed replacement. 08 September 2014
Rated 5.0 out of 5.0 by Great front desk personnel I love when I arrive at a hotel and the ease of check-in is easy, fast, and efficient...these are my thoughts toward Holiday Inn Express. The gentlemen that signed me in was very professional and helpful. 03 September 2014
Rated 5.0 out of 5.0 Great Stay Great Stay, love the people that work there and atmosphere treat you like family 02 September 2014
Rated 4.0 out of 5.0 by Good hotel for the price. Breakfast can get repetitive. Eggs are not fresh and taste stale. Dont expect much in the way of variety. 28 August 2014
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