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Rated 4.5 out of 5 by 207 reviewers.
Rated 4.0 out of 5.0 by Very good stay This is the second time that we have stayed at this hotel and we were very satisfied with all aspects of our stay. The rooms are well equipped, clean and comfortable. It is about 15 minutes walk into the city centre, lovely to be able to leave the car and not worry about having a drink! There are plenty of nice restaurants in the city centre. I wouldn't recommend using Chiquito's restaurant which is opposite the hotel, the service when we went was so slow and the food when it did eventually arrive wasn't hot and also didn't match the description on the menu. Anyway apart from that hiccup we thoroughly enjoyed our weekend in Derby. The reception staff at the hotel are very welcoming and go the extra mile to make sure that the guests are happy. Thank you 05 January 2014
Rated 3.0 out of 5.0 by Overnight stay suitable for family of four We were given a friendly welcome on our arrival by staff, and they were helpful in providing information about suitable dining places (as no in-house dining in the evenings) nearby. later on staff were helpful in providing us with some milk for our toddler's bedtime drink, as we had forgotten to bring some with us. The room was suitable for our needs, though it was a long and narrow room. If you had gone with a travel cot you would have struggled to erect it in the room other than near the doorway as there was not a lot of space in main sleeping area between the bed and folding out sofa bed. The bedroom and bathroom were both clean and tidy, with plenty of towels etc for our needs. The beds were relatively comfortable and we all slept well. No issues with noise. We liked the fact that you could control the temperature of the room using switch on the wall, as often you stay at places and there is no provision for this. The breakfast in the morning was of suitable standard and met all of our needs, from those that just wanted cereal to those that wanted something cooked. Overall a pleasant stay and would recommend as an overnight stop. 03 January 2014
Rated 5.0 out of 5.0 by Perfect trip We stayed on Boxing Day as we were visiting friends and going to Nottingham for shopping and football.We usually stay in the Travelodge at Chaddesden Park as its nearer to our friends house. We couldn't book that this time so went for the Holiday Inn instead. Turned out to be a great idea and we will use this for future visits to Derby. 31 December 2013
Rated 5.0 out of 5.0 by Friendly staff very clean. Our hotel experience was very good clean rooms very friendly staff. Bed a little soft but can't be perfect for everyone overall experience excellent. 27 December 2013
Rated 4.0 out of 5.0 by Very comfortable bed and comfortable staff and service I would recommend staying at the Holiday Inn Express Derby Pride Park as my stay there was very good indeed. The room was very clean and tidy and the staff were more than helpful one lady in particular who helped my girlfriend as she had a very sore throat and the lady thought nothing of helping her with throat sweets. The value for money for the room was very good and the free breakfast was gratefully received the next morning. So in short if you want an affordable and comfortable stay then I would recommend the Holiday Inn Express 25 December 2013
Rated 2.0 out of 5.0 by Noisy heater, Broken Shower and Rubbish Breakfast Stayed at this hotel a few occasions now but won't be staying again unless there is no-where else to stay. Good Points - polite, friendly staff, good selection of drinks from bar, comfortable beds and pillows. Bad points - Noisy whining heater so had to freeze all night or get no sleep, dirty mouldy shower, shower head bracket broken, wind blowing through gaps in closed window all night, Breakfast is absolutely dreadful with badly bruised fruit, cheap horrible tasting bread, Egg which tasted like it came in powder form straight out of a packet, No bacon, dried up baked beans, orange juice that was so watered down it was like dirty water, Thankfully i was only staying the one night but won't be rushing back in a hurry. I've stayed at numerous Holiday inn hotels and this is by far the worst one I've ever set foot in. 21 December 2013
Rated 4.0 out of 5.0 by Comfy room Comfy room great value for money one slight problem that at 4 in the morning the air con unit started making a funny noise even though it was switched off 19 December 2013
Rated 3.0 out of 5.0 by Good as a businesss short stay hotel Good place as a business short stay hotel. But if could provide basic toiletries will good. Room cleaniness need to be improved - stains everywhere even on bedcovers, towels are a little yellowish and placed on hangers just above the dustbox (?dirty?). Breakfast variety is the same everyday and got a little tired with it as my stay is 7 days. 16 December 2013
Rated 4.0 out of 5.0 by Nice hotel as a budget hotel, good beds, good pillows Everything was going well until I went to breakfast. Someone has decided to remove the trays from the breakfast buffet. Maybe they think it will save them money because folks won't take as much, but all it does it increase the number of client visits, so makes it more crowded. Come on Holiday Inn, engage client friendly part of your brain. Oh, benefit to us is we don't have to clear away. Though we may find like many other hotels in the area, it just means you can't find a clear table to sit at. I'll report again in a few weeks time. 15 December 2013
Rated 5.0 out of 5.0 by complete satisfaction Thoroughly enjoyed recent stay at Holiday Inn Express Pride Park Derby. Reasonable room rates,free parking, good quality free breakfast, requested and received ground floor rooms which were well serviced clean and tidy. My wife and I have stayed at this location on a number of occasions along with one of my sisters in a nearby room. Purpose of our visit this time was to visit my other sister who is a Derby resident and also some Christmas shopping.Location is good for access to city center shopping and many other amenities and there are 3 food outlets pretty well on the doorstep for a lunch or evening meal so no need to take the car out of the car park, ( handy if you want a pint or two) Have always found staff to be friendly and helpful and we would recommend this hotel with confidence to even the pickiest of our friends 11 December 2013
Rated 5.0 out of 5.0 by superb stay Needed a 2 night stop over near pride park, choice of hotels, read the reviews and booked with yourselves, correct decision made, real friendly informal atmosphere, excellent staff who couldn’t do enough, really nice and surprisingly spacious room and the best bit is that I'm 6'5” tall and it's not often I get a bed to fit and so comfy, excellent idea having a choice of pillows. Looking forward to the next time we can stop 06 December 2013
Rated 4.0 out of 5.0 by NICE STAFF COMFY ROOMS we stayed here nov 30th had not stayed in this one before but we was not let down rooms were comfy and big very clean not to noisy staff was very polite and breakfast next day was very nice would recomend this hotel . 05 December 2013
Rated 5.0 out of 5.0 by Return visit We stayed here again, visiting our daughter nearby. As previously, a very well run hotel. Thanks again, 04 December 2013
Rated 4.0 out of 5.0 by Ticked all the boxes Booked this hotel as visiting Derby university and wanted to get a feel for the city.. Well located in a quiet area just a short walk from the train station and shops. Clean and comfortable room. Good value for money although the breakfast experience was disappointing. Having to queue and then make all your choices in one go wasn't quite what i hoped for a relaxing Sunday morning. I appreciate the hotel was busy but felt the serving area was just too small. 30 November 2013
Rated 4.0 out of 5.0 by bed & room comfy & clean There were wedding guests staying over, making it very busy, so breakfast was very disorganised, Continually running out of food, cutlery, I had to ask twice for some bananas and clean knives and forks. The queues for the hot food was hopeless. 28 November 2013
Rated 4.0 out of 5.0 by Friendly welcoming staff We visit this hotel one a month and are always greeted warmly. I am disabled and the staff are always helpful without fussing. I have stayed at other hotels in Derby, but now only stay here. The rooms are spacious, always clean and the wet rooms are ideal. Would recommend to everyone. 21 November 2013
Rated 5.0 out of 5.0 by Great hotel Great hotel, good location and good value. Would we stay again ? Yes 20 November 2013
Rated 5.0 out of 5.0 by Difficult to fault We stayed here while helping our daughter move to nearby Nottingham. All staff we encountered were pleasnt and helpful. The room was a good size, clean and well appointed. Thank you. 20 November 2013
Rated 5.0 out of 5.0 by Great Staff and accommadation My wife and I took fourteen school pupils up to Derby and stayed in the Holiday Inn Express on the Saturday evening. Great location and staff, super breakfast with everything included in the price, result, would recommend this to anyone and will be using HIE again sooner than later. Thank you. 20 November 2013
Rated 4.0 out of 5.0 by Nice, efficient hotel close to center of town Just a few observations: First room had a shower that didn't drain, front desk moved us quickly. I didn't have my priority card with me at check in, and the clerk looked up my number for me. Breakfast food choice is ok (except for the eggs that have a strange color), but the layout of the breakfast self serve area caused massive backups when busy. Not many TV channels. Can walk across the platforms of the train station without a ticket if you show your room key and explain you just want to cross into town (not many dining options within walking distance of hotel). and no shops. Overall, good value for money will stay again. I'd just like an actual bar of soap and real shampoo. i'll bring my own next time. 18 November 2013
Rated 5.0 out of 5.0 by Superb service ,friendly staff Great place to stay, we stayed 2 nights because it is close to Alton Towers. Lovely clean hotel, very comfortable room, superb breakfast choice. Staff were very friendly and helpful. 13 November 2013
Rated 5.0 out of 5.0 by Great Value Hotel All the staff here were very helpful and friendly. The family room was more than adequate for four of us for a nights stay. I was also impressed with the variety on offer at breakfast - will definitely stay here again. 12 November 2013
Rated 5.0 out of 5.0 by would highly recommend Had a good stay here again, the room and bed is spacious and comfy, the breakfast is nice and filling, the only slight problem was that there was very noisy couple of families on our floor however other than that everything was fine 07 November 2013
Rated 4.0 out of 5.0 by Weekend Stay Came here for the second time last weekend 25th Oct 2013 had good stay, room very clean and tidy food excellent value for money will be coming again next spring would recommend to anyone that hotel is good value , also very near to Derby station and shops.excellent hotel for short breaks. 31 October 2013
Rated 5.0 out of 5.0 by Great hotel for the price This hotel is excellent. We first stayed here in 2009 and so, when we were visiting the area again this year, we didn't think twice about staying again. We are a family of four, including one teenager, so the rooms aren't huge for four people. However, they are very clean, well equipped and excellent value for money. There were four bath towels and four hand towels - many hotels don't study your booking and just provide the basic two, so it was good not to have to ask for more from reception after a long day. The air con works brilliantly and is easy to use. The bathroom has shampoo/shower gel and soap - again, these things are not often provided. Breakfast was self-service between 7 and 11, which made it very convenient and easy. Good choices, includiing a hot option of scrambled egg and sausages, although the croissants were pretty stale. Overall, for the money this hotel is highly recommended. 29 October 2013
Rated 4.0 out of 5.0 by nothing to complain about clean and tidy comfortable room, nice breakfast, good location, what more do you want. 27 October 2013
Rated 4.0 out of 5.0 by Comfortable stay :) Great location, easy check in and comfortable sleep :) 25 October 2013
Rated 3.0 out of 5.0 by Weekend stay Had a nice stay at the hotel but was disappointed with the breakfast and lack of choice for it 23 October 2013
Rated 5.0 out of 5.0 by Great weekend stay We stayed there whilst attending a wedding. The staff were fantastic and the hotel great value for money 23 October 2013
Rated 5.0 out of 5.0 by Derby Visit Comfortable, 'homey' room with all the necessary facilities. The staff were friendly and happy to help. Planning on visiting again next year and will definitely book again. It was hard to find on the satnav though! 23 October 2013
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