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Rated 4.4 out of 5 by 234 reviewers.
Rated 5.0 out of 5.0 by handy for airport Clean reasonably priced hotel with friendly helpful staff. Buffet breakfast included. Breakfast serving started early enough for anyone flying out of EMA and went on late enough for anyone having a relaxing stay. The easy, fairly traffic free, walk to the airport was a bonus although a shuttle bus is available for a small cahrge 28 January 2015
Rated 4.0 out of 5.0 by Pleasant stay, staff very polite, friendly Stayed here for one night 17-1-15 before a flight to Lanzarote the following morning. Hotel easy to find and conveniently located near to East Midlands airport. Check in staff very helpful and friendly. We had a coupon for discount off 2 evening meals which appeared to be a new offer as previously the discount was only on meals up to 6pm. We never thought any more of it but after having our meal, he remembered us and asked if we received our discount. We hadn't but he very kindly offered to either give us the discount or a free drink. Only disappointment with the hotel was the fact the evening meal menu was very expensive for the food on offer and no-one was eating in the dining room that night. A shame as after a long drive, you don't feel like venturing out again in search of a restaurant/bar. I am sure if the price of the meals was more reasonable, more people would eat there. Was the 2nd time we have used this hotel and would use again. Staff are a credit to the hotel as make you feel welcome. 28 January 2015
Rated 4.0 out of 5.0 by Stay was fine The survey goes on forever.********************************************** 26 January 2015
Rated 2.0 out of 5.0 by No Heating The heating in the room did not function at all and the staff had placed a pitiful little electric wall heater in the room.. Given that it was 0 degrees outside and freezing cold it was like ice in the room in my opinion the room should not have been let out in this state - however I was informed that more than one room had this fault !!!! Probably most disappointing was that the staff opted to keep quiet about the issue and let people find out only after the room/s had been committed to and paid for I found this quite sneaky and not a very processional way to conduct a service!!! Also the breakfast in the main being just rubbery scrambled egg very tired beans and not very nice sausage and leathery pre-cooked bacon is nt the best starting meal of the day - Sorry 25 January 2015
Rated 5.0 out of 5.0 by By the runway Another great night at this property. Very easy to get on with an afternoons work and then relax into the evening and get a pretty good nights sleep. Staff are very very helpful and overall I am certain I will be back there again for some further stays in the future. 25 January 2015
Rated 4.0 out of 5.0 by great room, and excellent service, BUT My first overseas holiday for 10 years or so, so I agree that I am not your average customer. I booked in for an overnight stay prior to flying out the next day, and was extremely happy with the booking service, the check in and the room. My only serious comment, which I feel you should definately consider, is that someone NOT on business and booking into your hotel, is on a budget, and possibly a tight one, having saved up to go away. Like me! So the prices on the menu for dinner came as a big shock. I know the approx costs of, say Chilli, pasta dishes, and the old home standbys, and although the cooking which was good, I do question the prices charged. Add a vegetarian section to your menu to disguise the fact that such dishes are budget ones. Vegetable , salads, beans and pulses are cheap to cook but can be very tasty and healthy. The latter 2 also freeze well! Get this right 22 January 2015
Rated 5.0 out of 5.0 by Great location & great staff / atmosphere Great location close to M1 / A50 / A42 & East Mids Airport. Staff really nice and welcoming; everything was no problem at all - nice to see a smile on a face even with an after midnight arrival... and on departure! Welcomed as a Platinum member of Rewards Club - thank you. Room very clean and spacious (for a HI Express). Breakfast was OK as always at HI Express; nothing great but OK. Nice to stay here again & will do so next time this way. 18 January 2015
Rated 5.0 out of 5.0 by Got a Quiet Room We asked for a quiet room, and Emma arranged for us to stay in the room right at the end of the hotel. We were there for 2 days and didn't hear a sound from other guests at night. Exactly what we wanted, thank you. Good location for visits to the Midlands, we went to Stoke and Burton to see family and friends. Booked on a point break. Treated exactly the same as paying guests 12 January 2015
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