Rated 4.4 out of 5 by 334
Rated 5.0 out of 5.0 Booking error refunded on checkin! Great!
I booked for 4 people (2 rooms) on ADV PARK STAY GO 8, ie to leave the car at HI Express East Midlands while we were away for a week.
On the phone booking, I didn't say 2 cars, I didn't say 1 car, but I wasn't asked.
At check in the manager asked for our 2 registration numbers (we had only 1 car), so he was surprised that we were charged for 2! While we went to our rooms he sorted out the booking, changing one room back to room only (no car) at the rate it should have been when we booked - which meant a £25 refund. We used some in the bar
July 27, 2015
Rated 5.0 out of 5.0 by Blue088 Best Holiday Inn we have stayed in.
We were on the top floor and got no noise from the airport,. The room was very comfortable and clean. All staff were very friendly and helpful. Excellent location for events at Donnington Park.
July 24, 2015
Rated 5.0 out of 5.0 by Grandad Friend Excellent Hotel
We have chosen to stay at Holiday Inn / Express for many years. This hotel rates as one of the best we have stayed at for the friendliness of the staff, their ready smiles and their efficiency. The manager on duty lead by example! We were surprised by how quiet it was as we expected some noise due to its proximity to the airport. Highly recommended.
July 23, 2015
Rated 5.0 out of 5.0 by jackieanne great end to a wonderful holiday.
Arrived at hotel at midnight very tired. Staff very efficient but friendly Room lovely and clean and the beds sooo comfortable. Breakfast very welcome before the drive home. Always stay at holiday inn express east midlands. Stay before flight out and also when I arrive back Never disappointed .Would not stay anywhere else .
July 22, 2015
Rated 5.0 out of 5.0 by Setch Excellent customer service
The manager and staff were very attentive and went above and beyond to answer our questions. The room was a little tired and noisy from the people next door but that may have been due to the fact that they could have been used as adjoining rooms.
Rooms were very clean and comfortable, but a little small for a family of four. Breakfast was plentiful and the restaurant was nice.
July 22, 2015
Rated 5.0 out of 5.0 by Andy Capp Great Hotel for the price
Great place to stay prior or on return from holiday. Places in Kegworth to eat (2.5 miles away). Has a short evening meal menu you can order from. Breakfast is good - not Full English but enough there to fill you up.
July 22, 2015
Rated 5.0 out of 5.0 by alan 100 overnight stay
efficient check in from very pleasant receptionist, room warm and clean.
Had excellent meal in dining room, followed by good sleep, early start and buffet breakfast ideal
July 19, 2015
Rated 5.0 out of 5.0 by petergm Super overnight stay
Super comfortable stay here, the hotel has a real 'new feel' to it. Lovely staff at the check in desk, easy parking, clean room, modern bathroom with soft towels. Perfect mattress (and pillows!) Nice breakfast (included). Easy checkout, great price, good free Wi-Fi, highly recommended!
July 17, 2015