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Rated 4.2 out of 5 by 453 reviewers.
Rated 2.0 out of 5.0 by Older, barely maintained and overall dirty property Older building and amenities, courteous and friendly staff, over all dirty and below average hotel. Need to upgrade furnishings up to and including electrical and lighting fixtures and furniture. My wife referred to the hotel the entire time as a "Truck Stop"; it was that kind of a dirty stained, grease and oil type of place, and generally unclean (not in the room itself but elsewhere throughout the entire property.) The one saving grace is that the front desk staff and breakfast room staff were very pleasant and helpful. April 26, 2016
Rated 5.0 out of 5.0 by Excellent Value This location provides a good location with an excellent value. The staff are professional, and the rooms are kept clean. I have always had a good experiance here and plan to continue to book at their Downers Grove location. April 25, 2016
Rated 1.0 out of 5.0 by Dirty and uncomfortable Hotel was completely unsatisfactory in all areas. I had stayed at this hotel many years ago and they were in the beginning of a renovation. Apparently they terminated the renovation as everything looked the same. April 25, 2016
Rated 5.0 out of 5.0 by Good Hotel Good Hotel. A bit dated but my room was very clean. i would stay here again. April 25, 2016
Rated 1.0 out of 5.0 by Poor Service Very loud noise from the halls and outside into the room. April 20, 2016
Rated 5.0 out of 5.0 by Comfortable Bed and great service I have been to this hotel last week end and Front desk staff was the best i ever seen. They were very experienced and greeted me based on my status. Very comfortable bed and pillows so had good sleep. Good Breakfast are the reasons i would recommend this hotel. April 13, 2016
Rated 5.0 out of 5.0 by Great service Jodie the Manager was working the front desk and made my check in experience the best I have had checking into a hotel. She greeted me with a smile, asked me my name, thanked me for being a platinum member and added the points to my account. Without a beat she mentioned she had no available room upgrades. I didn't even know I had that perk. No other hotel has ever mentioned it. I thought that was cool. She was very efficient and quick, yet polite and pleasant. April 13, 2016
Rated 3.0 out of 5.0 by Service is Superb - Beds need to be replaced! I would have given this hotel a 5 star rating if it were not for the beds! The beds were in such poor condition that they sunk all the way to the floor when lying or sitting on them. My husband - 200 lbs, myself - 160 lbs. The beds need to be replaced! The service was excellent - property very clean, and safe! Very convenient to many restaurants etc... April 13, 2016
  • 2016-04-28 T11:46:51.075-05:00
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