Rated 4.3 out of 5 by 278
Rated 5.0 out of 5.0 by DENVER420 Clean rooms and continental breakfast was very convenient
We were traveling unexpectedly from Texas for a funeral and were exhausted. We had booked at another hotel but were not happy so we checked in and were treated well. The rooms were very clean and the breakfast was very convenient. The breakfast attendant was very helpful and pleasant. The hotel needs updating but overall very clean and comfortable.The only problem we had was with noise one night that a team was on our floor and people were running the halls and slamming doors a few kids were knocking on our door at night. I was not given a Priority Rewards Bag and was not given any extra benefits like I normally do at other locations. We would have liked to have had a pool.
24 March 2015
Rated 5.0 out of 5.0 by Ol Foot Always stay here.
Short drive to downtown Chicago and plenty of great places to eat within walking distance of the hotel. We stay here 9 times out of 10 when we go to Chicago. The staff seems genuinely friendly and happy we are there.
23 March 2015
Rated 5.0 out of 5.0 by NoReturns2014 Great value
Great staff, value and location. Not a beautiful building from the outside, but more than pleasant on the inside. Updated and very comfortable.
20 March 2015
Rated 4.0 out of 5.0 by Nodak1172 Missing Fridges
If you do not care about having a mini-fridge in your room, this is a good hotel. Otherwise you can stay at the Holiday Inn a few miles east for a cheaper price and get a mini-fridge.
18 March 2015
Rated 5.0 out of 5.0 by I8atPortillos Great bed, friendly efficient staff!
Travel to area often. My first choice by far for value and quality.
16 March 2015
Rated 5.0 out of 5.0 by spinwizard Always pleased
We choose this hotel everytime we go to Chicago to see our son. Even though it's a touch of a drive into the city, we like staying there and feel it's worth the drive into the city not having to deal with parking.
We stayed in the city once in 2 years, and had a horrible experience (not with your hotel group) Staff was rude, parking was expensive and just made for a negative overall experience.
After one time of staying with you- we are hooked. Excellent service, pleasant experience and friendly- which is welcomed after a 4 hour drive.
Thank you for keeping customer service first!
15 March 2015
Rated 4.0 out of 5.0 by opher2 Great Staff, hotel a little dated
The staff was great, very friendly. I would have liked to have a refrig and microwave in the room. Also I would have liked to have CNBC on TV.
Overall it is a good place to stay easy on and off of the highway and in a safe area.
13 March 2015
Rated 5.0 out of 5.0 by mnmqueen Excellent Customer Experience
Andrea went out of her way to acknowledge my returning as a previous guest. Very pleasant and friendly.
12 March 2015