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Rated 4.2 out of 5 by 163 reviewers.
Rated 5.0 out of 5.0 by Good hotel Very nice hotel, but not all rooms have mini-refrigerators in them. The price is a bit high for what you get, but that seems to be true with a lot of things in the Chicago area. 25 July 2014
Rated 4.0 out of 5.0 by Old hotel that was renovated This is an old hotel that was renovated. It is not new and modern like most Holiday Inn Express Hotels. The bathroom has old fixtures and separate a/c units (ours was noisy). On the positive's. It is located in the heart of a lot of restaurants and retail stores. 24 July 2014
Rated 4.0 out of 5.0 by Great location and comfy beds We stayed at this hotel two nights. The check-in process didn't take long. The staff members at check-in and check-out were friendly. The room was clean. The bathroom was a nice size, with plenty of space for storing items. The beds were comfortable. There was plenty of hot water in the morning for a shower. There were several restaurants within walking distance for dinner. Breakfast choices could have been better, but not bad for free. 23 July 2014
Rated 5.0 out of 5.0 by good value I stay here often. Good location, accessible to highways and restaurants. 22 July 2014
Rated 5.0 out of 5.0 by Very nice stay Very friendly staff, great location - all sorts of good dining options. 21 July 2014
Rated 5.0 out of 5.0 by Good experience Very clean, furniture and room in excellent condition, quiet and comfortable. Parking lot access is a little complicated. Breakfast was fair at best, and the service was a bit haphazard. My complimentary copy of the USA Today was not delivered 2 out of the 3 mornings, but I could pick up a copy in the lobby. The in-room coffee was not replenished. 21 July 2014
Rated 4.0 out of 5.0 by Nice hotel Nice, clean, comfortable hotel. Should have refrigerators in each room however. Highway noise gets a little loud at times. 20 July 2014
Rated 3.0 out of 5.0 by Great Staff - Poor Facilities Our stay started out troubled due to a "maintenance issue" that kept us from getting the type of room we booked. Somewhat understandable but we had a confirmed reservation and are Rewards Club members so a phone call explaining the situation and offering options would have been nice. I also had to go back to the front desk to inquire about the difference in room rates in order to have my bill adjusted. This property is older and in need of some serious upgrading. To the staff's credit, they worked very hard to accommodate us over the next few days of our stay and seemed sincere in their efforts. The best of attitudes could not overcome the dated rooms and the wet-noodle beds. I could not get a good nights sleep over our three-night stay due to the flimsy mattress and pop-off sheets. The desk chair looked like a 70s reject with no lift and non-working wheels. Great staff but an overall poor facility. 16 July 2014
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