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Rated 4.6 out of 5 by 213 reviewers.
Rated 4.0 out of 5.0 by Very Good Staff My stay at this hotel was exactly as I expected, I knew exactly what I would get from this brand, good clean rooms,all the public rooms were well kept and above order. However I did not expect the service from the staff to be quite so excellent, they all went out of their way to make sure that the customer had a comfortable stay at their hotel. Excellent. 19 June 2014
Rated 4.0 out of 5.0 by Lack of chair in room, sausages and coffee at breakfast time. Hotel staff were mainly very helpful and considerate in particular when asked for advice re the use of equipment in bed room. However there was only 1 chair in our bedroom,and breakfast was a little disappointing. Staff present were not alert to problems, such as broken coffee machine, lack of trays and sausages. In fact they did not seem concerned when advised of this. Overall a pleasant comfortable stay. 19 June 2014
Rated 5.0 out of 5.0 by Half way House We have stayed at Droitwich a number times in the past each time the stay has got better each time the aura of the Hotel makes you feel at ease as soon as you walk through the entrance door. The staff are polite and have a smile on there faces nothing is to much trouble for them we will be staying here again very shortly 19 June 2014
Rated 5.0 out of 5.0 by excellent value for money 2 Adults and 2 children Arriving quite late but the check in was easy and when we found our rooms it was clean and comfortable The childrens sofa bed was a little uncomfortable - but I told them that it was far better than what we could have ended up with - they did sleep, as did we The cost of the stay was amazing particularly as breakfast was included I would certainly use HIE again - and if we are ever in Droitwich again, I will certainly use this one again 10 June 2014
Rated 4.0 out of 5.0 Receptive and Helpful Staff Its a great place to stay for the money paid, and the staff are very welcoming. The internet wasn't fast enough though. 09 June 2014
Rated 5.0 out of 5.0 by Excellent service and all staff friendly and polite. Would definitely stay here again. Have also stayed in a Holiday inn in Reims and the same level of cleanliness and polite, helpful friendly staff. 08 June 2014
Rated 5.0 out of 5.0 by Just what you'd expect from a good hotel! This hotel provided all that is necessary for a good and relaxing stay, and would be difficult to fault - - just so long as you don't look too hard at all the litter falling out of the bins around the building! 08 June 2014
Rated 4.0 out of 5.0 by Exemplary service The attitude and helpfulness of the staff at this hotel lift it above the usual experience you could reasonably expect at any hotel. Rooms are comfortable and in good condition. 06 June 2014
Rated 5.0 out of 5.0 by Happy Week-End The whole week end was quiet and peacefull with stasff responding in a friendly and positive manor when approached. the room was excellent, quite and comfortable we really enjoyed the stay 04 June 2014
Rated 5.0 out of 5.0 by What a lovely place to stay...... I stayed here with my 14 year old daughter for 3 nights whilst visiting relatives and we had a great stay at the Holiday inn. I would deffinately recomend it for it's comfort and cleanliness. The bedroom staff where very friendly and pleasant, as where the reception staff. It was great to have breakfast without having to cook it yourself and the variety was great, the breakfast staff were friendly too. The room (119) was spotless, modern and fresh. Tthe only let down was the hairdryer that has a button you have to keep pressing in while drying your hair to save energy. My daughter and I wash our hair every and her's is over 3ft long....Painfull...! Other than that we loved our stay... 03 June 2014
Rated 5.0 out of 5.0 by up to standard As this was a late booking I had to pay full price but it was still worth it for the cleanliness and good basic facilities. The breakfast was adequate, still with poor quality toast and sweet sickly marmalade. The rest of the breakfast was fine. We wanted a vegie meal in the evening and the choice was poor so we went across the road to eat. This was Holiday Inn at the standard to be expected, clean, friendly and adequate. The main points are there is evening meals and there is air con. 03 June 2014
Rated 4.0 out of 5.0 by great value for money Easy to get to location, friendly staff, nice (but limited) breakfast 27 May 2014
Rated 5.0 out of 5.0 by Business stay Offers what one expects on a one night stay for business. Clean, quiet, free Wifi. Breakfast sufficient but basic. Would use again. 26 May 2014
Rated 4.0 out of 5.0 by Back again Comfortable stay as ever, but what have they done with the trays? Its very annoying to have to make several trips to the breakfast bar. 22 May 2014
Rated 4.0 out of 5.0 by Overnight stay Clean room, comfortable bed, loads of hot water, free breakfast and friendly attentive staff - everything I want in a hotel stay and all at an excellent online price, thanks. 21 May 2014
Rated 3.0 out of 5.0 by Ok stay Have stayed at a few of your hotels and, have to admit that standards very greatly. Yours is good value for money location wise close to major roads but that is also its downfall. So much traffic noise it was impossible to sleep with windows open. Breakfast basic but ok. Consider it worth the money if all you want is a bed close to motorway and nothing else. 18 May 2014
Rated 4.0 out of 5.0 by All you would expect from Holiday Inn Express We have stayed at this hotel many times en route to visit relatives and every time the room has been clean and comfortable. It is a nice quiet hotel the reception staff are always pleasant and efficient. There is a Harvester restaurant next door and a pub 10 mins along the road both providing reasonably priced meals. I would not hesitate to recommend a stay here. 12 May 2014
Rated 4.0 out of 5.0 by Very pleasant and comfortable room Very happy with rooms and especially with faclities for the disabled. Very good location and access. 10 May 2014
Rated 5.0 out of 5.0 by Room very clean & Comfortable Once again a great stay at this very welcoming hotel-we were greeted like old friends & all the staff recognised us & were extremely helpfull Many thanks 02 May 2014
Rated 5.0 out of 5.0 by Weekend Stay First stay at this hotel. We were met by a lovely lady who welcomed me as a Gold card member, explained about the fast checkout in the morning and the breakfast. The room was pleasant and we had a comfortable peaceful night. Another hotel that allows dogs : All the dogs I saw were well behaved as was our dog. Will visit again when showing at Malvern. 01 May 2014
Rated 5.0 out of 5.0 by Comfortable stay and excellent service A very comfortable and restful two day stay. We had asked for a quiet room on a high floor and they allocated us a room fitting this request. Very comfortable beds and lovely crisp white bedding. There is only one chair in the room so a bit uncomfortable if there are two of you as one has to sit on the bed. Ample desk space and a very well designed room. Breakfast good and quiet. All the staff we dealt with were friendly and helpful. Plenty of parking 30 April 2014
Rated 5.0 out of 5.0 by brilliant hotel A very good location with the harvester pub next door excellent room , reception and service excellent, looking forward to our next visit in June. 30 April 2014
Rated 5.0 out of 5.0 by Friendly staff All staff were very friendly and courteous. Bed was really comfortable. Dogs welcome. 30 April 2014
Rated 5.0 out of 5.0 by Superb staff The staff were very polite, friendly and couldn't do enough for me. 29 April 2014
Rated 5.0 out of 5.0 by Excellent stop-over Both in our later years, my wife and myself broke our journey from Devon to Yorkshire (and return) and cannot thank too much the staff, service and comfortable rooms. Reception was very helpful and cooperative on seeing my wife's disability with offering & allocating a ground floor bedroom. We dined both evenings, the food being of good quality and quantity. The "free" breakfast was more than adequate to start the day. Overall, a good overnight stay and would recommend to one and all. Thank you. 28 April 2014
Rated 5.0 out of 5.0 by Comfy bed, big TV, breakfasts even better. And AirCon too , This hotel has been a regular of mine when I visit my daughter in Worcester. On this occasion, my husband was with me. He was SO impressed, the bedrooms are a good size, airy and with air conditioning, which we both really appreciate. A pillow 'menu' is a boon! Large flat screen TV with loads of channels. A good bathroom with a fabulous shower. Since my last visit, breakfast seems to have been upgraded! Really good. Now it seems they do evening meals. A really comfortable, good value stay. Thank you ! 23 April 2014
Rated 5.0 out of 5.0 by Great value for money Great location and great value for money with the inclusion of breakfast. Would definitely recommend! 21 April 2014
Rated 5.0 out of 5.0 by Really clean It so nice to visit a budget price hotel that is immaculate and economic. I can highly recommend this hotel. 02 April 2014
Rated 5.0 out of 5.0 by smurf Great hotel, clean, comfortable, friendly smiling very helpful staff, great value for money. Will definitely stay there again when visiting the area. 29 March 2014
Rated 5.0 out of 5.0 by Friendly Reception Excellent location, just off the M5 but no noise from it. Just an overnight stay on way home from NEC but my sister and I enjoyed a relaxing evening. Clean room and comfortable beds made for a good nights sleep. Good selection at breakfast to suit all tastes in a light, bright and clean dining area. Very good value. 28 March 2014
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