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Rated 3.8 out of 5 by 133 reviewers.
Rated 3.0 out of 5.0 Nice staff, shame about lack of investment The staff here are very nice an willing but are let down by the overall look and feel within the hotel. It needs a re-fresh to bring up-to-date in so many areas from the state of the shower to the quality of breakfast. The gym equipment was mostly broken and a/c was an open window. Generally they need to design the space with a little less Brown colour being used. 27 October 2014
Rated 3.0 out of 5.0 Bad Experiance I'm a regular customer here. I come every 2-3 month for a week. I'm a platinum member 727566388 also @ IHG group. However, this time, they did the following; 1. Having Dinner @ the BAR (GND FLOOR); they refused to make it credit during check out to pay and they insist, I pay it now. 2. They mixed up my name and my guest + they cancel all info. registered. So, we had to fill it all up again. Which make it very bad and delayed our check out for almost 30min. I was really shocked on the way it was handled, where we did give all our info. correctly to the reception during check-in and still we had to everything again during check-out. 24 October 2014
Rated 5.0 out of 5.0 by Exactly what I needed (and nothing more). This hotel had everything I needed for my stay in Dubai, and nothing more...which is exactly what I wanted. I felt like I got exactly the value I needed for the amount I paid. I didn't pay for services I didn't use or need. 23 October 2014
Rated 3.0 out of 5.0 by OK Very nice budget hotel. I would recommend paying an extra 100 AED and stopping at the Holiday Inn, Bausher. 19 October 2014
Rated 5.0 out of 5.0 by One of the best I really enjoyed my stay at this hotel, great location, close from the metro station, Malls, Marina… Nice and clean rooms and friendly staff. Highly recommend it to all and will definitely come back. 18 October 2014
Rated 5.0 out of 5.0 by Perfect I stayed several times at this hotel whenever in Dubai, very nice product with affordable prices. The staff are very friendly and professional. Ask for one of their renovated rooms, just impressive. 11 October 2014
Rated 3.0 out of 5.0 by MYM Not bad for the price paid, basic facilities and services 09 October 2014
Rated 3.0 out of 5.0 by Noisy AC and Poor Service When I checkedin late I was given a room with noisy AC. Too tired to complain then, I slept badly (my fault for not complaining straight away!?) and complained in the morning. When I came back to the hotel that evening I enquired at Reception to ensure the problem had been fixed before I went all the way to my room. Nobody knew anything about the issue! So, went to my room - and guess what - still noisy AC! So, had my complaint just been ignored or no action taken? The duty manager apologised and sorted a new room quickly - but I shouldn't have had the inconvenience in the first place. Also, why does Hoilday Inn have incorrect personal information on your forms when you check-in after an internet booking??? 08 October 2014
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