Rated 3.8 out of 5 by 106
Rated 4.0 out of 5.0 by Appo Comfortable, Good Location and Value for money
The hotel is a good location for Business Trip and value for money budget hotel. Nearby to Palm and other mall.
16 August 2014
Rated 5.0 out of 5.0 by Zaheer Friendly and knowledgeable staff at front desk
I arrived 5 hours prior to check in time, however the lady at the front desk was extremely helpful and accommodating. Greeted with a smile, she assisted me with access to the internet while I waited. She arranged a room for me within the hour that I arrived. The front desk staff were knowledgeable of the area and provided me with directions to the building I had to go to the next day.
Great service and great value for money. Will certainly stay at this hotel should I visit this area again.
14 August 2014
Rated 4.0 out of 5.0 by SS-1717 Hotel with Good Hospitalaty.
Overall the stay was comfortable.
The attention provided by the staff was superb.
One important comment.!
The food was very very expensive, not worth the money. Management should ensure that it should be value for money.
13 August 2014
Rated 5.0 out of 5.0 by weavesy49 Friendly and engaging staff
I have used this hotel a number of times over the last 12 months and every time I have been the staff are always courteous, engaging and have a smile on their faces, this extends to all areas of the staff from the front desk and reception area to the cleaners of the rooms.
03 August 2014
Rated 4.0 out of 5.0 by XYZXYZ1 Hotel Accommodation
Breakfast is not at all good. Same menu and they are calling it as standard one.
24 July 2014
Rated 2.0 out of 5.0 Poor Customer Service
The house keeping staff was very responsive and friendly. Rooms are clean and offer value for money. Breakfast menu is repetitive. If you face any IT issue (primarily difficulty in connecting to wifi) then do not expect it to be resolved by the hotel staff; you are on your own. The staff at the reception is the worst I have come across in the GCC region. The word called "Empathy" is missing from their vocabulary.
16 July 2014
Rated 3.0 out of 5.0 by Mr Karl Hotel ok
* keine Insekten oder Kakalaken im Zimmer gesehen.
* Zimmerservice war gut (Reinigung / Bett/ Handtuecher)
* Badezimmer, Schimmel im Silikon der Dusche
* Badezimmer Ablauf Waschbecken
* Bett und Zimmer groß und sauber
* Fernsehprogramme, deutsche Sender, Fußball WM ?
* etwas dezentrale Lage
* Pub neben an, mit einem Fahrstuhl erreichbar
(Bier am Abend möglich)
14 July 2014
Rated 3.0 out of 5.0 by Ageel Internet very slow
Increase the internet speed It is written in your slogan that hotel is in Internet City but the internet speed is very low and always cut and required to reconnect.
They I make complaint to reception and they promise me to increase the speed by next day but they did not.
06 July 2014