Rated 3.7 out of 5 by 62
Rated 5.0 out of 5.0 5 STAR SERVICE.
COULD NOT FAULT THIS HOTEL. EVERYTHING WAS SPOT ON. THEY WENT OUT OF THEIR WAY TO HELP. WE WILL STAY HERE AGAIN.
07 December 2013
Rated 4.0 out of 5.0 by Pointscollector Remote location but still everything nearby
As with most HI express locations, this one was in a business area and as such not much 'going on'. However, with the affordable taxis in Dubai, everything is nearby. Like Dubai Marina, Jumeirah and Dubai Mall. Staff provided some contradicting information on the latest check out time for Platinum members but this effectively handled when queried.
01 December 2013
Rated 4.0 out of 5.0 by cuckoo1 overall experience
The Hotel was excellent.When we arrived at 2.30 am we were met with a friendly welcome and made us feel at home immediately..
The only negative we had was the dining room.We had a meal on our first eveniing and it was not very good.aaaaaaaaaaaamy wifw and I ordered deep fried fish which was grossly undercooked and soggy.We returned it to our waiter and explained our complaint.Our meal was taken away and placed in a microwave and returned to us in a worse condition..It would not affect my returning to youre hotel when next we visit Dubai..That is the only issue we had during our stay.The staff is excellent and friendly at all times and always willing to give us advice when needed.
26 November 2013
Rated 4.0 out of 5.0 by HansW Comfortable sleep
Hotel is located about 500 m from Business Bay Metro Station.
Rooms are clean and comfortable.
Breakfast is average for Holiday Inn Express, good quality, sufficient, but many nice smiles from staff.
Transportation: Downtown Dubai, Dubai Mall Emirates Mall and other locations easily reached by Metro. Who want individual service may get it easy by Limo, if wanted the rceception satff may book a regular taxi (or just wait outside for one cruising by)
Special Thanks to Diana, who let me feel good during my stay.
22 November 2013
Rated 5.0 out of 5.0 by Mahjoob great services
According to our experience, the location of the hotel is perfect few minutes walking to business bay metro station. great room service, friendly staff, quiet neighborhood, good food, but we had difficulties accessing the internet. In my opinion, the internet connection was too weak
21 November 2013
Rated 3.0 out of 5.0 by khalidfromriyadh reasonably priced
no sound proof in room
location 500m to station and close to Safa Park
20 November 2013
Rated 1.0 out of 5.0 by geoffincornwall A good night spoilt by lack of attention to transport request
OK - Great hotel BUT - When I asked for the shuttle bus for 0500 I was told that - "transport will be arranged". It wasn't - I was not told that the shuttle bus did not exist (it is mentioned on the website). Instead, at 0500 I was told a taxi would be organised BUT i had no local currency so what should have been a simple trip to the airport then turned into a trip to an ATM then the taxi driver tried the old "I don't have any change" trick and I had to wander round the terminal looking for a shop to get change. Not amused!
18 November 2013
Rated 1.0 out of 5.0 by Saeed2013 I do not recommend this hotel
I do not recommend this hotel for the following reasons:
- unpleasant staff who ignores client's requests
- location: far from metro, no shops or restaurants near by, and isolated area
- breakfast: very crowded and small restaurant with very few choices. It is not worth the free breakfast option.
- worst issue faced: painting coridors while customers in. You come from work smelling paint. Very bad experience.
- room size: very small room that is not worth the value of the money.
17 November 2013