Rated 4.2 out of 5 by 89
Rated 3.0 out of 5.0 by Val1 Prior request
Despite requesting interconnecting rooms and confirming on the Thursday prior to arrival that this would be available, when we arrived we were given rooms on opposite sides of the corridor.
26 June 2013
Rated 4.0 out of 5.0 by Shaik112 Good Hotel at Value for Money
Good place to stay if travelling to and from the Scottish Highlands. Comfortable, friendly and great facilities in and around the hotel. Asda is a stone throw away with a retail park next to the hotel. Excellent cheap choice for 1 night stay.
04 June 2013
Rated 4.0 out of 5.0 by dougie243 Good for the money
I arrived at the holiday in thinking that's a busy road it's on.Got a very nice warm welcome from the reception staff.They even ask me in a nice way why my Family and I were through from Glasgow and with my answer she offered to book us a taxi for later that evening.The room was spacious although I had to make up the spare bed for my daughter which i thought would have been done for us.Maybe it was not made up because when it was you had to stand on it to open and close the window. Which is why there was a spat broken .When closing the window you could not hear the busy road outside.The bathroom was very stylish with a great power shower and a great array of mirrors for my wife.The bed was very soft which did not suit me so i slept on the sofa bed which broke during the night when i was turning over.I am only 13st. In the morning i checked the sofa bed and one of the spats plastic end had popped out again.NOT MUCH SLEEP.Went for Breakfast about 9.45am and there was no rolls left and we had to ask a wait for scrambled eggs. It didn't seem that busy. Then we got a nice goodbye from reception.All in all it was good enough for me to stay again.
19 May 2013
Rated 4.0 out of 5.0 by Marie15 Weekend stay for wedding
Overall had an enjoyable stay. Friendly helpfuL staff. One small problem having recently become wheelchair dependent we had an accessible room. Everything was fine apart from the position of soap containers. These were far too high up the wall and inaccessible to me from my wheelchair.
15 May 2013
Rated 5.0 out of 5.0 by Happykirky Very comfortable with helpful staff
Room well equipped and warm. Quick check-in. Free wifi a bonus! Spacious breakfast room. Hotel very clean and quiet.
13 April 2013
Rated 2.0 out of 5.0 by Penti0ner Price and location was good
Bed comfortable.Reception girls were helpful and efficient.
Room was shabby,needs refreshed.
Not enough clothes storage.
Breakfast :- had to ask for heaters as the whole area was bitterly cold.People were wearing outdoor clothing to eat at breakfast.
Breakfast was a disgrace i.g.croissants were stale,scrambled egg was disgusting and usually lukewarm and surely the fresh fruit could be varied.Tinned mandarins and tinned grapefruit in my opinion are not acceptable. No tongs for lifting the bread.Husband and I have always chosen to stay at this hotel but I am afraid we will be going elsewhere as from now.
10 April 2013
Rated 5.0 out of 5.0 by bigdunc lovely weekend
arrived on friday afternoon...lady at reception was really nice and friendly...room was the usual high express by holiday inn standard...breakfast the same...nothing was too much trouble for the breakfast staff and well done to them as they were kept busy...i found your heating was better than your aberdeen branch as they have noisy overhead heating..yours was more controlable...would definately stay again...well done all...:-)
06 April 2013
Rated 5.0 out of 5.0 by bigdoog123 A home from home
In room TV's could do with updating and I found the wi-fi difficult to connect to, but overall an excellent clean and fresh hotel in a good location with very friendly and accomodating staff and fresh produce for breakfast. I'll most definately be back (tonight as a matter of fact) it's now my second home!
02 April 2013
Rated 4.0 out of 5.0 by hie13 could do better
Breakfast choice only fair...seemed to have run out of items due to late delivery.Able to relax only fair....why do guests always bang their room doors,even in the early hours....the notice about a sleep zone was not adhered to.Was disturbed on each night of stay.
20 March 2013
Rated 5.0 out of 5.0 by Lcrazy45 GREAT SERVICE
would definately stay here again, staff friendly and helpful, especially john cunningham the night manager. room was adequate, a tad small for a double( a small double) :( and a sofa bed when the bed was down, apart from that it was a good overall experience.
09 March 2013
Rated 5.0 out of 5.0 by Podge Good Location
Excellent hotel with friendly, helpful staff in a good location for visiting a variety of attractions.
08 March 2013
Rated 5.0 out of 5.0 by MWard097 Good location, excellent staff
Helped move our son to Edinburgh, he had previously warned me that parking & traffic was bad there, so booked here & took train to Edinburgh once I had dropped his stuff off.
Place felt new, free wifi, very clean & quiet & excellent value.
Excellent & friendly staff
05 March 2013
Rated 5.0 out of 5.0 by Samraf78 Fantastic Staff at the Front Office
Absolutely fantastic, friendly and warm staff at the Reception. I think it was Bob and another lady at the time. We reached very tired after driving many hours and their reception made our day. The hotel was a typical Holiday Inn Express. Value for money, nice and clean........want more luxury, pay for more then ! but the receptionists made a great difference.
07 February 2013
Rated 5.0 out of 5.0 by Phil1959 very friendly and helpful
stayed for three night on business. reception very helpful and warm. room very clean and in good condition. TV needs to be updated as limited to a few channels and very bulky. bar area busy and a good atmosphere, didn't eat in the hotel in the evening but food smelt nice and the food area was busy so suspect food ok. opposite hotel large asda with 24hr fuel very handy for early starts.definately stay here again
07 February 2013
Rated 5.0 out of 5.0 by alanormskirk Good nights sleep
Friendly staff, clean hotel, breakfast ok, grond floor room was really quite. Would deffo stay here if ever in Dunfirmline again.
06 January 2013
Rated 3.0 out of 5.0 by Mydnite Nice people
The hotel was within easy access of the motorway. Very easy check in, lovely staff and very clean. However, the mattress, which I was told is due to be replaced, was truly awful, worn out and noisy making 'pings'. This was the only bad point. I have put I would recommend it, but only when the mattresses are renewed.
30 December 2012
Rated 5.0 out of 5.0 by gigglygayle very spacious comfortable rooms
a good night sleep in comfy surroundings. very pleasant staff, great breakfast.
18 December 2012
Rated 5.0 out of 5.0 by VegMan Review re stay 31/10/2012
We recently stayed at Dunfermline and wanted to write to say how friendly and helpful your staff were during our stay. They went the extra mile to make our stay extra special.
13 November 2012
Rated 2.0 out of 5.0 by Lesley52 Staff service appalling
Hotel usual great HI standard, however, this express offered evening food. I ordered at 18.30, a bowl of soup and a sweet. At 20.00 I asked where my soup was. I was told they were busy. Less than a dozen people! Mmmmm. It took a further half hour before I received my soup. Staff weren't apologetic, in fact somewhat disinterested. Wen asked by the duty manager, when checking out, if my stay had been ok, this is how the conversation went|
Manager: how was your stay?
Me: fine apart from the evening meal
Manager: oh, did you have to wait a while?
Me: yes, 2hrs for a bowl of soup
End of conversation as she walked away.
I am a gold member, always use HI group where possible when travelling with work or pleasure. Generally deleted with most. May I suggest that this hotel doesn't offer an evening meal service as it is a discredit to the whole organisation .
06 November 2012
Rated 4.0 out of 5.0 by paulandsyl Nice weekend
The rooms are large and comfy, the bathroom was very modern and the bed was comfortable. As it is a Holiday Inn express there was not a great deal inside the Hotel the bar was very quiet and no atmosphere, the evening meals are only served Monday to Thursday? cant understand that! But the staff were pleasant and helpfull and we would stay here again.
04 November 2012
Rated 5.0 out of 5.0 by Grumpy99 fantastic value
well located, for St Andrews area, easy to find with friendly staff,comfortable room and welcome breakfast. ideal for our overnight stay whilst visiting relatives
16 October 2012