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Rated 4.3 out of 5 by 302 reviewers.
Rated 4.0 out of 5.0 by Comfortable and new The only thing that lets this (all) holiday inn express down are the really poor , cheap quality ,breakfasts , I'd rather pay for decent quality rather than the free ones on offer ,as to be honest the holiday inn group isn't exactly the cheapest hotel group around . 19 September 2014
Rated 5.0 out of 5.0 by exactly what a HIE should be friendly service, room was fine. Sadly HIE still don't seem to be able to serve bacon but the breakfast was ready early and piping hot, the bar friendly in the evening and the room dark, quiet and well appointed bathroom. what else could you want in this style of hotel. 18 September 2014
Rated 5.0 out of 5.0 by Excellent staff I booked 2 rooms for 1 night for my sportsman. Many thanks for Lenna from the reception. This lady made warm and helpful atmosphere. A professional staff is always a best business card of all services. 17 September 2014
Rated 4.0 out of 5.0 by breakfast The hotel is actually very good. My only criticism is the breakfast. Its just seems cheap with regards to the rest of the hotel. 17 September 2014
Rated 3.0 out of 5.0 by Good hotel , Booked this hotel as seemed good value for money . Also it was a good location for where we were going, the following morning ,for our sons England hockey trial at Merchant Taylor School . Reception staff were very polite and the hotel was very clean .Rooms were a good size & again very clean . Sadly we did have a problem with the horrendous ,corridor fire door . We had unpacked and were all ready to relax ,after a long journey .We lay in bed & every time somebody came though the door it screeched open & slammed shut ,we thought it would be ok after a while as people would be in bed .How wrong were we ,10.30pm a family decided to let their children ,use the corridor & door as a play ground . Sadly it didn't stop there 4.00 am we were all woken ,by people in the corridor shouting & laughing followed by the lovely screeching & banging door .We had to leave early the next day & as somebody else was complaining about the noise ,we didn't have time to tell the staff . We are due to return next weekend ,to the hockey competition ,but sadly this has put us off returning . ( room 312 ) 17 September 2014
Rated 5.0 out of 5.0 by Great service Very helpful staff. Very clean and quiet hotel. Would definitly use again. We were leaving extra early and the receptionist organised that the hot breakfast buffet be e available for us, this was greatly appreciated. 14 September 2014
Rated 5.0 out of 5.0 by excellent service and very friendly The hotel was easy to find, the rooms were a good size and very clean. The staff were very friendly and helpful and the food lovely. Had an excellent nights sleep. Would definitely stay here again. 11 September 2014
Rated 5.0 out of 5.0 by Clean, and comfy The hotel is easily found in a decent location if coming from London. Everything about the hotel was clean, and the service was good - Breakfast was a bit manic, as everyone decided to turn up at the same time - but all choices were still available 10 September 2014
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