Rated 4.3 out of 5 by 314
Rated 2.0 out of 5.0 by JB & HB NOT SO GOOD
Being given a room for persons with wheelchair disability wasn't conducive to a pleasant stay. Also when we reported the shower curtain rail was broken AND THE BATHROOM EXTRACTOR FAN NOT WORKING we were told that it would be fixed the following day, which didn't help us on our one night stay. Even the morning reception, upon leaving when we again mentioned our dissatisfaction, only had to say that as there are no overnight maintenance there was nothing that could have been done. Perhaps a "sorry" would have helped.
20 October 2014
Rated 4.0 out of 5.0 by peterdb1801 Holiday Inn Dunstable
Hotel was clean and staff friendly, however the breakfast lacked key components with staff preferring to talk than serve. I would stay here again but would like to see a huge improvement on the breakfast.
18 October 2014
Rated 5.0 out of 5.0 by Piermaster Opportunity for Improvement
Stopped over for one night whilst visiting my company's head office and although this hotel gets just about everything right from the moment you park in the extensive car park, through to the welcoming check-in within the spacious foyer, through the clean corridors to your reasonably sized spotlessly clean room, it all works well!
Had a very comfortable nights sleep followed by an efficient exhilarating shower and then prepare for breakfast - Oh Dear HIE's let down, their free hot breakfast! Yes it was free, yes it was hot, and yes it was 'breakfast', but that scrambled egg - was HIE Dunstable doing a 1940s menu? Powdered scrambled egg does nothing for me and never will!
09 October 2014