Rated 3.6 out of 5 by 49
Rated 3.0 out of 5.0 by Laesim Reasonable service at a decent price.
Lack of Wi-Fi in room although available in lobby. Wired Wi-Fi in room chargeable.
Breakfast ok but lack of restaurant means walk/taxi to eat in the evening.
Had the best range of TV channels I have ever seen in a budget hotel. Something for everyone, no matter what language they speak.
18 November 2013
Rated 2.0 out of 5.0 by polpa84 no refund
I left one day before and they don't gave me refund of money because it was period of exhibition in Düsseldorf.
12 November 2013
Rated 5.0 out of 5.0 by SusiG Very good value!
Stayed in this hotel for the second time. This time we had an early flight from Düsseldorf airport the following morning. The staff was very friendly again and the room was clean and nice.
The breakfast had everything you need before you start a long flight. Also is the hotel near to the airport and it was easy to get there.
I would definitely stay there again and recommend this hotel for family and friends.
A good choice to start a vacation!
A big "thank you" to the staff!
15 October 2013
Rated 1.0 out of 5.0 by Dude020 Small rooms / No Wireless Internet
My overall experience was okay. Here is the negative points
1. Room I stayed was small. We had to leave our pram in the car. because did not fit in the room.
2. There was wireless internet in the room. Only cable internet. wireless connection was only available in reception but was poor connection.
3. We stayed as family and it was mentioned in the booking. But we get two single bed.
Only positive point is friendly employees.
10 October 2013
Rated 4.0 out of 5.0 by koelner0811 Schönes, modernes Hotel mit freundlichem Personal
Wir waren zu einem Stadtaufenthalt in Düsseldorf und konnten das Hotel als Startpunkt gut nutzen.
Vor allem der freundliche Empfang mit umfassender beratung hat uns beeindruckt.
10 October 2013
Rated 2.0 out of 5.0 by Jack57 Basically "average" but ...
... but Staff at 10pm unacceptable due to their service which frustrated many of the customers using "bar service". Don't even call me or write me as it was last of my visit there, ciao, JH
07 October 2013
Rated 3.0 out of 5.0 by daveyj Rooms X23 and no In-room Wifi
Very disappointed in this hotel which does not meet the normal IHG or even Express standards.
No WIFI in the room - although it is coming.
I stayed in room 523 - all night the clunking of the elevator was to be heard. I imagine this is the problem on all floors with room 23.
The staff were pleasant and efficient, although I sense the hotel was very busy with local events.
No newspaper offered for a platinum member
30 September 2013
Rated 5.0 out of 5.0 by fayNL great value for money
Room is big enough and clean. breakfast is simple but you do have enough choice. For the money we paid, we can't complain at all. great experience.
25 September 2013