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Rated 4.4 out of 5 by 294 reviewers.
Rated 4.0 out of 5.0 by Alles I.O. Alles war zu unserer vollsten Zufriedenheit, auch das OCEAN-Center war sehr interresant. Gute Busverbindungen in die Stadt. 12 July 2014
Rated 4.0 out of 5.0 by Hotels & Passports This hotel is a bit concerning. The request for my passport information and I believe there is no data protection. You are already presenting to UK/England upon arrival into the country - 11 July 2014
Rated 5.0 out of 5.0 by Guter Startpunkt für Edinburgh Gute Lage etwas außerhalb der City. Direkte Busanbindung ans Zentrum. Sauber und ordentlich. Etwas viel Trubel beim Frühstück, wenn man die Zeit erwischt an den alle starten. Internetnutzung konnte nicht überprüft werden, da die Seite nach der Registrierung immer wieder den Browser geschlossen hat. Nach 10 Versuchen aufgegeben. Geht in anderen Hotels unkomplizierter. 08 July 2014
Rated 4.0 out of 5.0 by Superb Service The Manager, Charlene, immediately sorted out a small hiccup with the room we were originally allocated and, without being asked, explained that we would not have to pay the full price. This has definitely encouraged us to use this hotel again. 05 July 2014
Rated 5.0 out of 5.0 Very comfortable We found this to be an excellent place to stay for our purposes, it is clean and warm and the staff are all friendly and helpful. 03 July 2014
Rated 4.0 out of 5.0 by Express Review The hotel was good with no problems. My only complaint was the standard of the breakfast, but it was as expected hence not a real complaint. 30 June 2014
Rated 4.0 out of 5.0 by Comfortable room, onsite parking and public transport Our room was very comfortable and recently renovated. The room had a window allowing for fresh air rather than needing air-conditioning. The location suited us as we did not want to drive into Edinburgh city. There was onsite parking and a very good local bus service right outside the hotel gate. Although the staff were not discourteous they were not overly welcoming or forthcoming with any advice to first time visitors to Edinburgh. We figured that the majority of guests may have been staying on business rather than leisure thus the generally cool reception. 30 June 2014
Rated 5.0 out of 5.0 by excellent customer care and facilities stayed at this hotel to visit royal yacht Britannia and Edinburgh we really enjoyed the hotel and experience r 29 June 2014
Rated 4.0 out of 5.0 by Great location for Royal Yacht and Shopping Mall A very pleasant overnight stay. Comfortable room will all the necessary facilities. Reasonable breakfast. Very polite and helpful staff. 28 June 2014
Rated 4.0 out of 5.0 by Pleasant stay Overall a generally pleasant last minute 2 night stay stay, spoilt only by a faulty air conditioning unit which insisted on shutting down whenever it felt like it causing us to have two hot nights with the window open which of course increased the noise levels despite an attempt having been made to fix it. The foreign tour parties getting up on our floor from 5.00am knocking on each others doors and talking loudly, letting their doors slam shut and children crying, did disturb me the first night but not at all the second night and in view of this I would recommend the fitting of quiet closing doors if short stay tour parties is to be the norm for this hotel. Otherwise a great hotel in a good location with excellent staff. 22 June 2014
Rated 5.0 out of 5.0 by Comfort in familiar surroundings. We have stayed at this hotel many times over several years and always there is a warm welcome. It has become a home from home when in Edinburgh. 20 June 2014
Rated 5.0 out of 5.0 by Great Location This was our first visit to Scotland and we just doing a few days in this location. The young girl that check us in was very helpful in getting us a tour ticket and explaining where the buses where and how to get around. We had a rental car but with the city center as busy as it is the public transport worked out far better. Our only issue was just the breakfast.. not a well cooked egg. I know all hotels seem to use the powdered eggs but these were runny every morning. Other than that, it was fine. 17 June 2014
Rated 5.0 out of 5.0 by Top stay We stayed three nights it was clean and staff were brill only downside No Bacon.!!! But well done ! 16 June 2014
Rated 5.0 out of 5.0 by Great location A great location to visit Edinburgh, next door to Royal Yachyt Britannia and with regular bus service outside. Hotel clean and modern, staff helpful with local knowledge. 16 June 2014
Rated 4.0 out of 5.0 by Great Location Outside Centre of City Pleasant hotel outside main city, with excellent bus service in and out of the centre. 13 June 2014
Rated 4.0 out of 5.0 by Clean room with good quality towela Friendly and helpful staff. The room was very clean and well equipped although there could have been a better selection of shower gel and shampoo in the bathroom. The towels were of very good quality which was a nice surprise. The Breakfast was very good with many different choices and well stocked considering the high number of quests. 12 June 2014
Rated 4.0 out of 5.0 Almost got it right We were met by a very friendly welcome at reception, whcih pretty much mirrored the whole experience. The room was comfortable, with great air conditioning, essential due to the perfect weather. The only two areas for improvement are; the pretty poor offering at breakfast time (I can't class just a croissant and a slice of a single type of cheese as continental), and the bar closes during the afternoon, a time when the hot weather would have been comlimented by a glass or two of wine. #At least the local strore only five minutes walk away was able to sell me a reasonable bottle of prosecco) Overall then, a place to be recommended when visiting Edinburgh. It is away from the bustle of the city, but easily accessible by bus, which stops just outside the hotel. 12 June 2014
Rated 2.0 out of 5.0 by Grubby Inn Express Inattentive check-in after 11pm. Grubby, shabby hotel room. Poor breakfast selection. Not good value for money. 07 June 2014
Rated 5.0 out of 5.0 by best hotel in the world This hotel is the best hotel i have ever been to. The room was very clean and so was the bathroom. The beds were so comfortable that i had the best sleep. The staff were very polite and helpful. It made me feel like i was the queen in this hotel. This was the 5th time i had been to this hotel, it makes me feel relaxed. I would always go to this particular hotel, and have reccomended it to other people. If you want to go somewhere to relax choose HOLIDAY INN EXPRESS WATERFRONT Thank you for helping me to enjoy my holiday. Thank you 05 June 2014
Rated 5.0 out of 5.0 by Welcoming, clean and friendly. A clean and friendly hotel that was welcoming and comfortable. 04 June 2014
Rated 4.0 out of 5.0 by Clean comfortable accommodation, good location Stayed here overnight before an early interview the next morning. Well located near Ocean Terminal Shopping Centre and the Scottish Government buildings as well as The Royal Yacht Britannia. The room was clean, comfortable and had everything I needed. Staff were professional and efficient. Breakfast next day was adequate for my needs. There was parking in the hotel grounds. 02 June 2014
Rated 2.0 out of 5.0 by One to avoid We stayed at this hotel 29/30 May, 2014. When we arrived at the hotel, There was a truck and some gardening work ongoing. We had to walk past people smoking at the entrance to the hotel. The reception staff were lukewarm to say the least. Later, some people were smoking outside our room which was on the ground floor. There were cigarette ends everywhere in the car park! The room carpet and bed were both worn and in need of replacement, the carpet was filthy. The morning staff on reception were more friendly but breakfast was spoilt by plates with pools of water - obviously just come out of a dishwasher. A cup I picked up had remains of food on the inside. A tray my wife picked up had dried juice. 02 June 2014
Rated 4.0 out of 5.0 by Good, friendly staff. Great location Lovely place. All the benefits of the city and very close to centrte(short taxi or bus ride away) but a bit quieter and lovely to walk around. Visit Ocean Terminal opposit hotel and some lovely places to eat and drink up near The Shore. A Room in Leith - Excellent little place. Hotel convenient for all of these places. 30 May 2014
Rated 4.0 out of 5.0 by Great family option Excellent option for the family including dogs. A bit far from town center but very comfortable and with many great eating options nearby. 29 May 2014
Rated 5.0 out of 5.0 by As always............. .......... the Holiday Inn Express on Ocean Drive lived up to the excellent reputation it has amongst the Yotties of the Association of Royal Yachtsmen. The staff are wonderful and the way they look after us is exceptional. Following our week aboard Britannia, my wife joined me and every detail of service was maintained even down to an immediate change of room following an unfortunate flood in the bathroom from the room above. Thank you Holiday Inn!! 28 May 2014
Rated 5.0 out of 5.0 by happy to return to good service We had a lovely stay , and the room was super. Staff were efficient and friendly .It was a great finish to a happy family celebration. We will be back as we like this hotel 22 May 2014
Rated 4.0 out of 5.0 by Super base point Great Location for various activities . ie- shows in town,dinning local--Ocean Centre. plenty transport --Taxis,Local Bus Service. Hotel also rather good. Breakfasts could be better ?.--Scrambled eggs--Solid lump!!! 21 May 2014
Rated 5.0 out of 5.0 by very clean hotel and free parking We stayed for 3 nights. The location is great because there is a walking distance mall and pubs around the area. Breakfast is above average. I would definitely recommend this hotel to friends and people who wanted to stay at Edinburgh. Hotel is ideal for people who is traveling with vehicles. Parking is free. 19 May 2014
Rated 5.0 out of 5.0 by Nice Stay Great service from staff. A warm greeting and managed to get checked in slightly early which was nice. Hotel is about 15 minutes from Princess street by bus No 22 ( Plenty buses £1.50 flat fee) Near to the Ocean Shopping Centre which has plenty shops and restaurants. ( as priorty club member was given a range of discount cards for serveral restaurants nearby) Room was clean , tidy and had all facilities required including air con. Plenty hot water with good shower. Breakfast is basic , but good quality and plenty on offer. Will definitely use again if in Edinburgh. 10 May 2014
Rated 5.0 out of 5.0 by All about Location Located away from the central traffic, has ample parking, and the bus stops just outside the front door; also only a stones throw from the Quay Side Shopping Mall. Typical Holiday Inn facility, clean, well maintained, good breakfast and friendly staff. Arrived a few minutes early for check in and was offered a cup of coffee and the desk clerk provided a city map and told us of the bus route options. Only negative is the lift/elevator.....SLOW! Have stayed there before and would stay there again. 09 May 2014
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