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Rated 4.4 out of 5 by 296 reviewers.
Rated 5.0 out of 5.0 by Nice Stay Great service from staff. A warm greeting and managed to get checked in slightly early which was nice. Hotel is about 15 minutes from Princess street by bus No 22 ( Plenty buses £1.50 flat fee) Near to the Ocean Shopping Centre which has plenty shops and restaurants. ( as priorty club member was given a range of discount cards for serveral restaurants nearby) Room was clean , tidy and had all facilities required including air con. Plenty hot water with good shower. Breakfast is basic , but good quality and plenty on offer. Will definitely use again if in Edinburgh. 10 May 2014
Rated 5.0 out of 5.0 by All about Location Located away from the central traffic, has ample parking, and the bus stops just outside the front door; also only a stones throw from the Quay Side Shopping Mall. Typical Holiday Inn facility, clean, well maintained, good breakfast and friendly staff. Arrived a few minutes early for check in and was offered a cup of coffee and the desk clerk provided a city map and told us of the bus route options. Only negative is the lift/elevator.....SLOW! Have stayed there before and would stay there again. 09 May 2014
Rated 4.0 out of 5.0 by Weekend away! Stayed at the Holiday Inn Express before, so knew what to expect Room clean & tidy, only issue was unable to open main bedroom window to get fresh air. Reported this on leaving at front desk. Great choice for breakfast. Great location for access to city centre via buses or taxi. Would recommend this hotel to friends & family. 08 May 2014
Rated 5.0 out of 5.0 by One of the best easy access, car park, bus outside, clean modern safe. t 05 May 2014
Rated 4.0 out of 5.0 by Great value for money Staff has been extremely helpful and very friendly. Great breakfast buffet. Rooms could be bigger and the bathrooms are in need of renovation. Location is excellent, good public transport stations and lots of shopping possible. All in all great value for money. 03 May 2014
Rated 5.0 out of 5.0 by Great location This location is both a great location for buses to City and for seeing over the Royal Yacht Britannia 28 April 2014
Rated 5.0 out of 5.0 by Comfortable hotel, excellent location with friendly staff Enjoyed our stay once again at the Waterfront. Find it easy to get in and out of centre with bus stops close by. Shops are within easy access (Ocean Terminal) across the road as well as the Royal Yacht Britannia. With elderly mother it was a peaceful and leisurely location. Rooms are decent and my mother's needs were accommodated by staff (ie downstairs room and walk in shower). Breakfast very good except my mother would have liked porridge - perhaps if we had asked we may have got it for her, but it was not included in the buffet. We definitely enjoyed our stay and will book this hotel again. 21 April 2014
Rated 5.0 out of 5.0 by brill place 100% place on everthing, will stay again and again. staff so good and will help with anything 20 April 2014
Rated 5.0 out of 5.0 by Great Value in Fab Location This hotel is in a great location, with the benefit or free parking-it is also very easy to find! The local bus service stops right outside, which is convenient to use to get in and around the city. The check in was easy & quick-our room was quite large with the bonus of having kettle, tea, coffee & milk-great for a quick cuppa. The room was a little tired, and also located right next to the lift, which we heard constantly! however, we still found the room reasonably quiet-we were able to sleep fine!! The staff were very friendly-so, I am sure they would have moved us if we had asked. The breakfast was great, considering it was "free"-plenty of continental choice-and loads of sausages, scrambled eggs, beans & toast-tea & coffee provide via a machine. Definitely enough to provide us with a good start to the day. All in all, a good value hotel in a quiet location, with plenty of eateries close by if you don't want to venture into the city. Would return!! 20 April 2014
Rated 4.0 out of 5.0 by Comfortable room and friendly service A second visit to this hotel and very pleased with the service and amenities. The location is very good - well served with buses and the Ocean Terminal shopping centre very handy for shopping, restaurants and cinema. During our visit, a funfair was on nearby ground but the soundproofing in the room meant the room was still quiet. 18 April 2014
Rated 5.0 out of 5.0 by Excellent hotel and great value It's hard to fault this hotel, we have stayed three times in the last twelve months on visits to Edinburgh. Good location and regular bus service into the city make it an ideal place to stay. 17 April 2014
Rated 5.0 out of 5.0 by Short break Thoroughly enjoyed the overnight in the city. Good hotel with nice staff. 14 April 2014
Rated 5.0 out of 5.0 by Great stay. Location perfect for exploring. Staff are extremely friendly and helpful. Nothing is too much trouble. Room was spotless and cleaned daily with coffee and tea refilled. Would definitely use again if staying in Edinburgh and have recommended to family. 14 April 2014
Rated 5.0 out of 5.0 by Excellent Customer Service We have stayed in this hotel in the past when visiting relatives and always choose to come back here. The hotel is convenient for everything it has an excellent bus service on its doorstep and all the facilities of 'Ocean Terminal' across the road. We got a taxi to and from the station and it was just under £10 each way. The rooms are clean and comfortable. The shower hot and powerful with lovely big towels provided. We had WiFi this time which was also an added bonus. There is plenty of variety for breakfast both hot and cold. The staff keep a watchful eye and are quick to replenish. The thing that we like best about this hotel and what makes us return time and time again is the staff. They could not be more friendly and helpful and provide outstanding customer service. 12 April 2014
Rated 5.0 out of 5.0 by 5* Scottish experience For a leisure break to Edinburgh, chose this location as away from city centre but conveniently located for easy access. The location turned out better than expected, across the road from Ocean Terminal and only a 10 minute drive or taxi ride to city centre. A bus stop outside, although not used, but noticed bus services every few minutes to city centre and other locations. Adequate on-site parking and a well appointed and comfortable HIEX site, relatively new and rooms bigger than many HIEX locations previously stayed in, roomy breakfast room with usual aray of breakfast choices. If visiting Edinburgh again in the future, this will be 1st choice for accomodation. 10 April 2014
Rated 4.0 out of 5.0 by Comfortable room, good service, poor breakfast. We stayed at this hotel on the recommendation of a friend the room was spacious and comfortable. The location is excellent with a frequent bus service to the city centre. However we were given an 'accessible' room which is designed for persons with limited mobility which meant that the bathroom was more like a wet room. We would have preferred a room with bath & shower. The hotel offers free hot breakfast but the choices were very limited, scrambled eggs, sausages and beans. The breakfast was of poor quality, very disappointing. Next time we will go out for breakfast. Staff were friendly and helpful when we had difficulty accessing the wifi service. 09 April 2014
Rated 5.0 out of 5.0 by Good facilities and pleasant service This hotel is always clean, comfortable and the staff are unfailingly welcoming and cheerful. The large car park is a bonus as are the frequent local bus services into the centre of Edinburgh. 04 April 2014
Rated 5.0 out of 5.0 by A great base We were in Leith for the weekend to attend a family function. We could not have found a better place to stay. Free parking/ free wi fi fantastic freindly helpful staff and a bus stop outside to take you into the city centre so no need for the car. Briiliant 03 April 2014
Rated 4.0 out of 5.0 by Base yourself The location is great for city centre, restaurants & for the buses. the breakfast buffet is good & the staff helpful the rooms are clean and bright, the beds are firm the one issue is that the rooms are cold 25 March 2014
Rated 4.0 out of 5.0 by Excellent and helpful staff We stay at hotel several times a year. Parking facility is very good and bus stop to town is right outside hotel. The ladies on reception are some of best I have ever met in a hotel. They are invariably cheerful welcoming and go the extra mile to help and advise you with any queries you may have. The only criticism I have is that the toasters at breakfast bar are too slow . It might be an idea to have someone on staff making toast continually at peak times. All in all excellent value and an ideal location for anyone coming to edinburgh. 18 March 2014
Rated 5.0 out of 5.0 by Consistent high quality This was our 4th stay at this hotel, the quality never disappoints, I would recommend this hotel to anyone, the staff are efficient and polite, and you always start your day with a great breakfast wrapped around you. 18 March 2014
Rated 4.0 out of 5.0 by very good Nice room near to reception which I was really grateful for due to a back problem 17 March 2014
Rated 4.0 out of 5.0 by Good Location and Price I use this hotel frequently. It is in a very good location with a good bus service to the City Centre as well as lots of good eateries and pubs within a 10 minute walk. It is beginning to feel a little tired now. The lifts are as slow as a tortoise with his feet dipped in treacle trying to push a pig up-stairs and the a/c in my room wheezed and bubbled like a chronic asthmatic on 60 woodbines per day. But I'll use it again because it is in a good location and you know what you are going to get. 15 March 2014
Rated 4.0 out of 5.0 by Good clean comfortable hotel at a sensible price. This is a good clean comfortable hotel; at a sensibl;e price, well located for Leith, HMY Britannia, Ocean Terminal and the rest of Edinburgh. Cheerful friendly staff. 11 March 2014
Rated 4.0 out of 5.0 by Excellent all round service The location was ideal as I was working very close by the following day. The welcome was friendly and genuine and the service throughout my stay was exemplary. The room was clean, comfortable and quiet. In short, all I could have asked for. 09 March 2014
Rated 5.0 out of 5.0 by Good location. Stayed end Feb 2014 for three nights. Staff very attentive and seemed happy in their work. Room was a good size. Breakfast, good variety and plenty of seating. Food regularly topped up, and tables cleaned quickly. Free Wi-Fi a bonus having a teenager with us. Hotel is on the waterfront in a fairly quiet area. ''Vue Cinema complex, shopping mall and eateries just a five minute walk. Good base to explore Edinburgh. Would definitely return for a longer stay. 02 March 2014
Rated 4.0 out of 5.0 by Ago there pleasant visit Staff were great on arrival. I had requested a room with some adaptation to help following my knee replacement. Although this message got lost, staff pulled out the stops to make one available to me despite vagaries of the booking system: they succeeded. More variety consistently on the fruit front compared to previous reviews - thank you. And the same good standard of welcome, comfort and cleanliness. Not sure I understand how the heating/a-c controls are supposed to work but it was winter, I was warm and comfy! Thank you. Very good value for money. 01 March 2014
Rated 3.0 out of 5.0 by Holiday Inn 15-18 February 2014 Breakfast shocking so don't bother with it. Room was ok. Bus stop outside. 28 February 2014
Rated 4.0 out of 5.0 by Spotlessly clean room and great staff We had our stay booked in via a booking agent however when we went to book in they had booked the right date but the wrong month. Luckily I had also booked into the Holiday Inn for a wedding at scotch corner on the weekend they had booked me in for so I had proof that I wasn't lying. The staff were excellent and initially after saying they were fully booked said that they could give a room as somebody hadn't turned up for their weekend they had paid for. The room was immaculate and very clean. The staff were lovely and accommodating and gave us a voucher for free drinks at the bar for a slight hiccup with the room that they sorted immediately and professionally. A lovely breakfast with lots of variety. Would definitely stay again. Thank you for a great stay Holiday Inn. 27 February 2014
Rated 5.0 out of 5.0 by Really good location Staff excellent from the moment we arrived early to check-in. 27 February 2014
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