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Rated 4.4 out of 5 by 306 reviewers.
Rated 3.0 out of 5.0 Comfortable Stay and good location Nothing negative about the hotel. Few things I would like to highlight that the breakfast was not very lavish and the quality of fruits and croissants was also not very good. Staff is usually very friendly but in one instance while I was with my six yr old sitting in the looby in the evening and my son went to the Bar counter to ask for some water, the staff at the Bar started to tell him that the water in the cold tap of your room toilet can be used and then she pointed him towards the vending machine where my six yr old can buy water. I was surprised with this behaviour, but this could be individual attitude also. All in all good stay 10 September 2013
Rated 4.0 out of 5.0 by Short stay at The Waterfront Holiday Inn, Edinburgh We arrived at 12 noon on Monday. The check-in time is 2pm. but we were given our room straight away which was good. The bathroom lights were not working, but the girl from reception came up straight away, and when she could not fix the problem, we were offered another room along the corridor and a free drink at the bar. Our room was comfortable and the bed was lovely and firm. The Waterfront is close to a good shopping centre and The Royal Yacht Brittania. There is also a bus stop directly outside the Inn and buses into Princes Street etc. were around every 10 minutes. Plenty of free parking space available, and I like the fact that breakfast is included in the cost of your stay. I would recommend the Waterfront to anyone who wants an enjoyable stay in a comfortable location with good friendly service and attention. 09 September 2013
Rated 5.0 out of 5.0 by service Excellent service Staff very helpful and nothing was to much trouble Rooms spotless and excellent position for seeing the center of Edinburgh. The bus stops outside the hotel and a short journey to the center Would definatley recommend and we will go again 07 September 2013
Rated 4.0 out of 5.0 by Nice assistance in front desk I would like to recognize the kind and friendly assistance of the staff at the front desk. 07 September 2013
Rated 5.0 out of 5.0 by Excellent Stay Have stayed at this hotel many times. the reasons I keep returning are Friendly, helpful staff, cleanliness, relaxed atmosphere, convenient for shops, restaurants and public transport, pets welcome, good value (especially in Edinburgh) and free parking. 05 September 2013
Rated 5.0 out of 5.0 by Made our weekend Perfect My boyfriend and I stayed here for 2 nights at the end of August and it was brilliant. We really dont have anything bad to say at all. Its a little way out but theres a bus stop right outdside the front door, the bus takes 5 mins and they come quickly. It also means that you're away from the hustle and bustle come night time, and if you did fancy the walk its about 15 mins. Our room was so clean and tidy. We had a tv, double bed (which was sooooo comfy), dressing, wardrobe and couch. Our bathroom was equipped with sink, toilet and shower, with good mirrors. Breakfast was simple, buffet style, but not a lot of choice, the same options everyday, we didnt mind but could possibly get fed up after three or four days. The staff were very helpfull, friendly, chatty and someone was always avaliable at reception. We are planning to visit edinburgh again in Feb/March and we will be staying at this hotel again. Thanks Holiday Inn Waterfront for a great weekend!!!! 04 September 2013
Rated 5.0 out of 5.0 by Another great Holiday Inn Express We spent two nights here, the staff were always courteous and helpful. The room was clean and comfortable and breakfast was great with plenty of choices. You even get the added bonus of Ocean Terminal shopping centre a couple of hundred yards away. Plenty of shops and restaurants to keep you going for your stay. 03 September 2013
Rated 5.0 out of 5.0 by accomodation Holiday Inn Express Waterfront is a very good Hotel, the staff was very kind and the room was very comfortable. 27 August 2013
Rated 4.0 out of 5.0 by Good position for buses but room very very warm We booked here to go to the Edinburgh Festival and found the prices very much inflated at this time of year. We also couldn't regulate the temperature and woke up to find the room at 30 degrees! the receptionist said it was a fault with their heating system when I mentioned it on checking out. However, the hotel is in a perfect position for buses into the city. A number 10 runs about every 10 minutes during the day and costs £1.50 per ride per adult. 25 August 2013
Rated 5.0 out of 5.0 by Friendly staff and comfortable room A good value medium range budget hotel with excellent attention to cleanliness and service. Plenty of parking space and good range of restaurants nearby. Excellent bus service into Edinburgh city centre so it makes a good base for a holiday in Edinburgh. 22 August 2013
Rated 3.0 out of 5.0 by Not good value for money Was a bog standard room, would of expected more for money. Was in a quiet location which was good, not too far from city centre. Breakfast was shocking! Stail and over cooked. Would of got a better breakfast from a basic cafe 21 August 2013
Rated 4.0 out of 5.0 by Did what is say on the tin Job done - needed somewhere decent to stay for the Edinburgh festival. Apart from a blocked sink, everything else worked just fine. We usually like to stay in this hotel because of the proximity to the shopping centre (which we have not used on this occasion ...) 21 August 2013
Rated 4.0 out of 5.0 by Good, well located but let down by breakfast service Everything was fine - comfortable room and beds, and friendly and helpful staff - except for the breakfast scrum. Too many people for the facilities available resulting in fully occupied tables, running out of some food and a lack of cleanliness. The staff tried but were overwhelmed. Apparently this is only a summer/fringe phenomenon. 20 August 2013
Rated 4.0 out of 5.0 by Good hotel in a great location Stayed here many times. Paid a lot this time due to the Edinburgh Festival which is dissapointing if you are a regular. Good rooms, helpful staff and lots of good restaurants within walking distance. Handy also for the City by buses that stop at Ocean Terminal 18 August 2013
Rated 5.0 out of 5.0 by Super place with great service Arrived at holiday inn and was greeted by very pleasant staff at front desk.....room was very clean..the breakfast' s was excellent ...could have had a better selection....but not complaining....the bed was very comfortable ... And service excellent.... 16 August 2013
Rated 5.0 out of 5.0 by Excellent budget hotel Clean, comfortable, spacious, wide variety of food selection for breakfast and extremely friendly staff. Would highly recommend. City centre is a 5 minute bus ride away and the bus stops just outside the hotel. 15 August 2013
Rated 5.0 out of 5.0 by Excellent Friendly, informative and helpful reception staff. Twin room was clean, comfortable and spacious. Quiet location and excellent cheap bus service right outside hotel into city centre. 14 August 2013
Rated 3.0 out of 5.0 by Expensive After staying at Perth and Stirling holiday inn during late june/early July I thought the price at Edinburgh was extortionist . I appreciate that the Edinburgh festival is on in August but to pay more than double the price is wrong especially as the hotel looked tired compared to the other two we stayed at. We found it hard to find a table for breakfast. The food was fine and the staff helpful. 12 August 2013
Rated 5.0 out of 5.0 by Start of three week trip My mom and I stayed here for four nights at the beginning of our three week Scotland trip back in June. The desk staff were very friendly and very helpful. The room was of sufficient size for us. The switches on the outlets and the connections between outlets was a little confusing at first (coming from the U.S.), but we figured it out with no problem. Pay attention to the breakfast queue information in the elevator if you want to avoid the crowds. Within walking distance to shopping (though limited) and the Royal Yacht Britannia. Public transportation stops next to the property. 11 August 2013
Rated 3.0 out of 5.0 by Was ok for one night Stayed at this hotel on many occasions , as a priority card holder , it's comfortable clean and easy to get to. There is plenty car parking space. . As a Gold PC member one of the benefits is usually early check in n late check out , when I did ask about the latter one guy in reception was very abrubt ! However we did find all the other staff very helpful . There is a bus stop right outside the hotel and plenty of buses to take you into the city centre . We will no doubt stay again . 09 August 2013
Rated 3.0 out of 5.0 by Family room I think they need to put proper beds in family room, my 14year old son had to sleep on sofa bed which had seen better days, gratefull we were only there for 3 nights 08 August 2013
Rated 5.0 out of 5.0 by First-class service at economy-class prices I was travelling on my own to Edinburgh and don't know the city very well. The staff could not have been more helpful with local bus info., taxi numbers, local restaurants (which they had discount vouchers for), carrying an ironing board up to my room, and so on. I was really impressed. Breakfast was great and the room was spacious and comfortable. Would definitely recommend. 02 August 2013
Rated 5.0 out of 5.0 by Even the seagulls were singing about the weather Enjoyed our two nights at the Waterfront. We asked for quiet rooms and we were given them, and we slept soundly. The staff were very pleasant and helpful and provided everything we asked for. At breakfast on the second morning... disaster!!! The delivery of fresh fruit had not arrived. The staff were up to the challenge, however. Charlene went across the road to M&S Food To Go and bought their stock of bananas and apples! Thank you Charlene - and your manager - and the rest of the team for making our stay so pleasurable. 01 August 2013
Rated 4.0 out of 5.0 by Nice and comfortable nice and confortable, very kind staff, location and all services acceptable. it is a good hotel. 29 July 2013
Rated 4.0 out of 5.0 Parking is Free !! Got your attention ? Good, the parking is indeed free but be prepared to grab your space early to combat those selfish types that want a bay and a half. Either that or IHG get a clamp for inconsiderate parkers. Good value, good location and great staff unlike my experience in the Midlands. Breakfast, internet, reasonable prices in the bar again unlike the Midlands. The barman even coming over to me at the end of his shift to thank me and wish me a pleasant trip. Check out in the morning and again polite friendly desk staff. Brilliant, thanks for a great stay. Maybe it's a management thing ?. 27 July 2013
Rated 5.0 out of 5.0 by Just 1 night - suited us perfectly Lovely cool room during a hot summer. Reception team were so so friendly and great characters. Made to feel extremely welcome. Well done to the team. 27 July 2013
Rated 5.0 out of 5.0 by Great Stay Have enjoyed staying at Holiday Inn , Ocean Drive. This was a two night break to sight see Edinburgh. It was a good location, we were next to the Royal Yacht Britannia. The hotel staff where very helpful and very attentive to your needs. The room was very clean and comfortable. The Breakfast was all you could want to choose from. 14 July 2013
Rated 5.0 out of 5.0 by Just right for the start of a cruise, or a haven from site- seeing overload I chose this hotel as it is right next to the Cruise Terminal in Leith. The room was clean tidy and of the usual standard for Holiday Inn. The staff were extremely helpful in regarding my husbands medication, and effeicent in all that we asked of them. I would certainly recommend this hotel. There are plenty of places to eat nearby, and the shopping mall is just across the street with a variety of restaurants. If visiting Edinburgh to see the sites, it is easy to access by public transport and this hotel is a haven away from the bustle if that is your requirement after a hard days siteseeing. 14 July 2013
Rated 5.0 out of 5.0 by spacious and clean fresh room excellent service We had an excellent stay here. We came to scotland for our daughters graduation and was recommended the holiday inn from a friend as he had stayed here. The room was very clean and comfortable and the staff were very friendly. The location of the hotel was excellent with nearby restaurants and a shopping centre in walking distance. 11 July 2013
Rated 4.0 out of 5.0 by Problems handled nicely This is a very nice hotel and the staff is great. Upon checking in we encountered several facility problems with our room. This can happen at any hotel. The way the staff went out of their way to satisfy us speaks strongly for the way this hotel is managed. 11 July 2013
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