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Rated 4.3 out of 5 by 453 reviewers.
Rated 5.0 out of 5.0 Fantastic stay Really impressed , booked this hotel as opposite the playhouse where i was going to watch wicked with my daughter. Was really impressed by all the staff in the hotel from the ( desk staff on booking in and out and with their knowledge of the local area , to the breakfast staff for their help explaining how everything worked while keeping the seating area spotless, also the cleaning staff who do a fabulous job) , the bedroom was spotlessly clean as was the bathroom.We both had a fantastic night sleep and really enjoyed the buffet breakfast. Will book this hotel again when we next visit Edinburgh. 22 December 2014
Rated 3.0 out of 5.0 by xmas night out I was delighted to find the hotel within walking distance of the centre and shopping areas in Edinburgh. The room was basic but clean, absolutely no toiletries apart from the 'one size fits all' wash! Room entry cards did not work and was told it had been a problem, someone needs to fix it...breakfast was dire! I would have recommended this hotel but after making 3 phone calls about left property and being told someone would phone back, nothing, not good customer service. 22 December 2014
Rated 5.0 out of 5.0 by Excellent centrally located Hotel ,very comfortable, My friend and I were very impressed by how friendly and courteous the staff were . The breakfast menu was excellent there was hot and cold food to choose from, Tables were cleared of dirty dishes very quickly. Bedroom was clean and comfortable ,shower was brilliant .This Hotel is very close to Princes street.. 20 December 2014
Rated 5.0 out of 5.0 by Great Location very good for our one night stay in twin bedded room, across from the Playhouse Theatre and main shopping streets. Comfortable bed and quiet, no street noise. 19 December 2014
Rated 5.0 out of 5.0 by Great service Made very welcome by excellent staff who gave really friendly service. Given great introduction to what hotel and Edinburgh had to offer. Brilliant location as well. Will make sure I go back. 17 December 2014
Rated 5.0 out of 5.0 by Ideal for Edinburgh Playhouse This hotel is extremely close to the Playhouse and the facilities definitely met our requirements. 17 December 2014
Rated 3.0 out of 5.0 by Family room We stayed in a family room for one night as we went to see Wicked at the playhouse. The hotel is in an excellent location for the Playhouse as it is just across the road. There are also lots restaurants in the area which was very beneficial. The room was great value for money especially with breakfast being included. The staff were very helpful. However there were some negatives - the cards for our doors didnt seem to work properly. Also the fold down bed was very uncomfortable. 17 December 2014
Rated 4.0 out of 5.0 by good location and reasonably priced good short stay hotel let down by ultra soft bed and very disappointing breakfast 16 December 2014
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