Rated 4.5 out of 5 by 565
Rated 5.0 out of 5.0 by Becc59 Nice break
Friendly, helpful staff. Comfortable bed. Room a bit cold at times but difficulty in regulating room temperature.
November 28, 2015
Rated 5.0 out of 5.0 by spock1 great service
great location , staff very helpful. Shower a little weak
November 27, 2015
Rated 5.0 out of 5.0 by patricia 3 decorate
room 005 could do with some new wallpaper and carpet, but the beds are great and the room was very clean. ps great cleaning lady !!
November 26, 2015
Rated 4.0 out of 5.0 by Amarinotost Relacion calidad/precio recomendable
Positivo: Cercanía al centro, amabilidad del personal y desayuno incluido en la habitación.
A mejorar: Calidad del colchón del sofá cama que es necesario cambiarlo y no hay realmente sitio en la habitaci��n para colocar la ropa de 4 personas ya que no hay un armario como tal, solo hay un perchero pequeño y alguna balda para poner cosas. Deberían poner un armario para poder guardar las cosas.
November 20, 2015
Rated 4.0 out of 5.0 by ShrektheMusical Great Staff
The staff at this hotel were very efficient and always had a smile. Especially Amanda. She was very helpful is sorting out a theatre booking problem and provided extra pillows when I asked for them. She also greeted us when we went in and out of the hotel and checked we were happy with everything. For that reason, I would revisit this hotel.
November 17, 2015
Rated 5.0 out of 5.0 by Graleengold Short Visit to Edinburgh
Hotel satisfied all needs, staff and Manager (Billy) exceptional. Beds a little small .
Ideal location for the Royal Mile.
Will stay again.
November 15, 2015
Rated 3.0 out of 5.0 by UB/AB One bad apple
One unpleasant and rude staff can ruin one's experience, as it did for us at this property. All other staff were terrific. The woman who showed her anger and annoyance spoiled our stay, and to a lesser degree, so did the man who answered the phone when we phoned down to request the sofa sleeper be made up. We were exhausted after a 13-hour flight delay that included 7 hours of standing in line, and this followed a transatlantic flight. We needed the sleeper sofa made up. She could not have been more unpleasant and showed extreme annoyance. It negatively affected out stay in Edinburgh. Long-time platinum member. Worst staff attitude I've seen.
November 14, 2015
Rated 4.0 out of 5.0 by Littlegeordieman Good for a short break
Nice and quiet hotel in a good area near the royal mile. Room was good, wifi was good, air con, bathroom night light in case you forget where you are (i think that's what it was!), everything pretty cool
November 13, 2015