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Rated 4.5 out of 5 by 309 reviewers.
Rated 5.0 out of 5.0 by Great service, convenient central location, good facilities From the moment of welcome (smiling and attentive), everything was good - close to Royal Mile, comfortable bed, breakfast of scrambled egg/sausage/baked beans, all good! 27 February 2014
Rated 4.0 out of 5.0 by Good Location Good location, easy walking distance from Edinburgh Waverley Station. Also east to walk to South Bridge where many buses depart from. Not actually on Royal Mile, but parallel one street apart, which is convenient but makes it nice and quiet, path alongside hotel goes straight through to Royal Mile. Breakfast best we've experienced at Holiday Inn Express. Hotel was clean and smart. Room usual good standard. As an IHG Gold Member I was offered either a voucher for a free drink at the bar or 200 points. I'm not sure why IHG only ever give 1 voucher when you've booked 2 in a room, I had the same in New York, they gave me free breakfast vouchers, but only for me not for my husband! I would certainly use this Holiday Inn Express again if I needed a hotel in the area. 15 February 2014
Rated 3.0 out of 5.0 by Fine, but nothing special Location was great, and overall it was fine. However, the room was very small for three people; the breakfast was OK but all very standard, awful coffee, reconstituted scrambled egg, etc, and wiFi never worked. Nowhere, apart from a very small impersonal space in the foyer to 'relax' over a drink. staff were friendly. Room was clean, so all in all depends what you want out of a hotel room. It was overpriced for want we got. 12 February 2014
Rated 5.0 out of 5.0 by It was was like I'd never been away Great service from a wonderful hotel situated just off the Royal Mile. Staff were superb and helpful as always. To say it must be around 2 years since I stayed here the staff recognised me and made me feel at home. Eva on the front desk was her typical friendly,cheerful self and is a credit to the hotel. Great place to stay for business or for exploring the delights of Edinburgh. 10 February 2014
Rated 5.0 out of 5.0 by Bacon for breakfast please! Excellent stay, but please, please, please, bacon for breakfast! Is there such a thing as the "Full Scottish/English" WITHOUT bacon?! All our American friends travelling with us were so looking forward to it #as you can't get decent bacon over there#, BUT THERE WAS NONE #also a fried instead of scrambled egg occasionally, and the odd mushroom wouldn't have gone amiss#. Leave it with you. Apart from the "bacon episode", great hotel/location and staff. Thank you. MH Calcutta Cup Trip Organiser. 10 February 2014
Rated 5.0 out of 5.0 by ANOTHER FAULTLESS STAY This is the third time I have stayed at Holiday Inn Express in Cowgate Edinburgh, and on each visit have found all the staff exceptionally nice, polite and professional. The hotel is in a great situation for both The Festival Theatre and The Playhouse Theatre as well as many other attractions. It is very good for connections with local buses and Waverley station is only about a 10 minute walk away. There is a good choice of bars and restaurants on The Royal Mile and in The Grassmarket only a stroll away. When coming to the city centre to stay this will always be my choice of hotel. 10 February 2014
Rated 5.0 out of 5.0 by very nice comfortable room, nice service and nice breakfast ! 06 February 2014
Rated 5.0 out of 5.0 by Enjoyable Stay Unfortunately we only had an overnight stay but for the short period of time we had a warm welcome from attentive staff and a welcome back, which we hope to do very soon'. I would like to highlight the reception staff as examples to your hotel as they showed a high level of customer care. Thank you again 05 February 2014
Rated 5.0 out of 5.0 by Great City Hotell This was not my first stay at The Holiday Inn Express Cowgate, and the service remains as good as ever. Everything is within walking distance, pubs, bars , clubs and restaurants. Reception staff helpful, warm and friendly on check in, I was allocated a room away from traffic noise as requested. I will stay here again on my next trip to Edinburgh. 02 February 2014
Rated 5.0 out of 5.0 by A real welcome! Stayed at this HI Express for the first time, wow a real customer experience, made very welcome and the staff could not do enough for me during my stay. 01 February 2014
Rated 5.0 out of 5.0 by Great Stay Just returned from Holiday Inn Express Royal Mile - had a lovely first visit to Edinburgh. The hotel was within easy walk to facilities including the railway station. On arrival the receptionist was helpful, the room was clean and comfortable and we enjoyed the breakfast, just what was needed to start the day. 27 January 2014
Rated 5.0 out of 5.0 by Very comfortable ,staff very helpful .couldnt ask for more I would recommend this express,as a very near local,it was ideal for my family and me .Staff were great and had a great time as we always do in Edinburgh,you can't go wrong!! 10 January 2014
Rated 5.0 out of 5.0 by Would stay again. Great location and good price when we booked several months before Check in was quick and informative. Room was very clean and comfy.Location is great, using the 'close's' and alleyways between buildings gets you around and across town quickly. Breakfast was adequate with cereals, yogurt, fruit, cheese, breads, eggs, beans and sausage,teas, coffee, hot chocolate and juices.Suited us just fine. Wi-fi was free but i did not need to use it. Staff were all very helpful, remembering us and conversations we had. One problem we had was that our room was cold, really cold. Staff, who were very attentive, tried to sort the room air-con but no better. A plug in heater and blanket worked fine though,to warm the place up for our 2 night stay. Luggage was stored all day for us on our day of departure. Would defiantly stay again. 03 January 2014
Rated 5.0 out of 5.0 by fantastic and very comfortable bed and very friendly staff first the location of the hotel is very good. you can go to everywhere easily. hotel are very clean, room are very clean. staff are very friendly. it was my first time to Edinburgh, so I asked many questions about places and they answered me very friendly. 01 January 2014
Rated 5.0 out of 5.0 Excellent Very good value. Large rooms, clean and well maintained. Staff was very friendly and great location. Highly recommend this hotel. 01 January 2014
Rated 5.0 out of 5.0 by enjoyable Very near to the royal mile and grassmarket. Rooms had everything you needed . Staff really friendly and helpful. Breakfast was really good. Very security conscious within hotel, We will return. 25 December 2013
Rated 5.0 out of 5.0 by pre christmas visit Enjoyed staying in our clean comfortable rooms.We stayed 2 nights with our friends , We all enjoyed the breakfast , plenty to choose from.Staff very pleasent and helpful , givimg us directions for places we wanted to visit. Good location. I would recomend this hotel to friends 24 December 2013
Rated 5.0 out of 5.0 by Friendly clean good value This hotel is a 2 to 5 minutes from the royal mile, very convent hotel easy to get round to castle, museums, galleries and shopping areas. The hotel was clean and tidy at all times. The staff was knowledgeable, helpful and friendly.. The hotel room was very clean and just what I wanted for my 4 days. 24 December 2013
Rated 4.0 out of 5.0 by good location and helpful staff Enjoyable stay impressed with the hotel and location staff on reception very professional and friendly. Could do with teaching breakfast staff some tho. Overall experience was very good and will be visiting again 23 December 2013
Rated 5.0 out of 5.0 by Edinburgh Very comfortable hotel and everywhere extremely clean. I think one of the cleanest we have stayed in. Well done the cleaning staff! Nice and central for visiting Edinburgh. All staff very friendly. 21 December 2013
Rated 5.0 out of 5.0 by Christmas Shopping & Christmas Market Edinburgh from the Holiday Inn Express Cowgate Mt wife and I have stayed here before. From the late arrival check in to the check out, our stay at the Holiday Inn Express, Cowgate was fantastic. Rooms very clean and comfortable with all the required facilities for a comfortable and enjoyable experience. A very well situated place to stay in the heart of Edinburgh, a very short walk to the Royal Mall, a nice walk to Princes Street and thereafter to George Street. We will be back soon. Well done the Holiday Inn Express, Cowgate. 18 December 2013
Rated 5.0 out of 5.0 by Very comfortable Hotel with very efficient and attentive staff We were confident that we would expwerience the same level of service as we have had in other Holiday Inn Express Hotels. The Edinburgh Hotel exceeded these expectations. From the moment we arrived until we left 3 days later the level of service, especially at reception and room cleaning was excellent. We would like to single out Rafal who seemed to go that extra mile. 16 December 2013
Rated 5.0 out of 5.0 by Yes, very comfortable bed and very friendly service from all. We enjoyed our stay very much, particularly the central location and a bonus was the nearby car park. We also liked the free breakfast which set us up for the day..This hotel is definitely worth another visit 14 December 2013
Rated 5.0 out of 5.0 by Recommend this hotel Friend and I stayed for four days to visit the tourist sites and the German Christmas market. Staff were friendly, efficient and very welcoming. Nice to be met by smiling and helpful reception staff. Brilliant location for doing the tourists sites and shopping. Good value. 10 December 2013
Rated 4.0 out of 5.0 by Good breakfast We had a great time in Edinburgh at the Holliday Inn, the breakfast was first class, plenty of choices. It was the second visit to this hotel and we will go again. 09 December 2013
Rated 4.0 out of 5.0 by Comfortable stay Came to Edinburgh with friends for the weekend for a party and had a very comfortable stay. Great location, no problems at all. The rooms were cooler than other hotel rooms I had stayed in (you could adjust the heating, but it didn't heat up as much as I though it would), For us this was a big plus as I cannot abide overheated hotel rooms and didn't have to resort to opening the window at night. This was probably why I slept so well. Basic, but clean, comfortable rooms, enjoyed the breakfast 04 December 2013
Rated 5.0 out of 5.0 by Extremely accommodating. My friend and I stayed at the Holiday Inn Express for a very short break. Our flight arrived very early and although check in was supposed to be at 14:00, our room was available at about 12:00 so we could settle in a couple of hours earlier. This made so much difference since we were tired after the journey. The staff were extremely accommodating giving advice and ordering cabs for us. The breakfast was second to non with absolutely everything on the buffet menu! 03 December 2013
Rated 5.0 out of 5.0 by Holiday inn cowgate edinbrough This was our second visit this year the staff are very polite and have good local knowledge the room was cleaned every day and there was always a good selection at breakfast we are looking forward to our next visit 23 November 2013
Rated 5.0 out of 5.0 by Comfortable Stay I enjoyed my stay at Holiday Inn. Although IT IS NOT in the Royal Mile, it's just 30 seconds stroll away from it. Room was comfortable, although a bit too cold; turning on the heating machine wouldn't help much. When I tried to set it on at 25 degrees, it would still automatically set the temperature back to 21 degrees. Annoying. I think prices are too expensive for what is being offered. 19 November 2013
Rated 5.0 out of 5.0 by Very friendly helpful staff. Enjoyed our stay recently very good value for money, very friendly and helpful staff, breakfast was fine. Found the room to be very quiet considering we were in a city. 17 November 2013
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