Rated 4.2 out of 5 by 43
Rated 4.0 out of 5.0 by mommaperry Breakfast Excellent, however...
We love the breakfast at HIE….one of several reasons we choose to stay at HIE wherever we go. However, we were disappointed for more than one reason at the El Centro location. #1 - no towels at the pool and when we asked the desk for some, they told us they were at the pool in a basket, which was nowhere in sight. Also no location for used towels. #2 - The back of the property was treated as if no one could see it, an old dryer or washer on the sidewalk to the pool, the pool had not been cleaned and the tables and chairs bore yesterday's crumbs and spills. #3 - The bed was nothing more than a foam mattress and quite uncomfortable. When I spoke to the person on the desk as we were checking out about these issues, he just chuckled and shook his head. No apology, or anything. He did not make any notes about it either. We won't stay here again unless we are really desperate.
26 August 2014
Rated 5.0 out of 5.0 by mickpen Great place
The rooms are very nice - the bed was comfortable. Free wifi in rooms. Staff was friendly, breakfast as really good with lots of choices. I stay here whenever I am in El Centro on business.
23 August 2014
Rated 4.0 out of 5.0 by Oropeza Nice but it has its faults...
toilet seats are pretty bad... need to be changed and some of the water faucets...
19 August 2014
Rated 5.0 out of 5.0 by Knaappan Great Stay
As expected, great hotel and new room. Loved the breakfast and the excellent evening snacks (I have hardly seen that at other HIE). The fitness center also looked in good shape
11 August 2014
Rated 5.0 out of 5.0 by Ram39 Goodtimes
We showed up past 12oo am and the front desk clerk welcomed us with a friendly smile. Rare to see now a days. Besides that she helped us with an error IHG made while booking our stay. What seemed to be a long day after being up 23 hours was like arriving at home. Felt relaxed and glad.
08 August 2014
Rated 5.0 out of 5.0 by momof4az Pleasantly surprised!
We just stayed here on our way to Mission Bay and wanted to break up the trip. We arrived about 11pm and got checked in and got the kids to bed. Had breakfast in the morning and then we enjoyed the pool for a bit before getting back on the road. It was a great room for the price. We would definately stay there again if we were in the area.
03 August 2014
Rated 5.0 out of 5.0 by mel4x4 VERY NICE!!!!
One of the nicest rooms I have ever stayed in! Plenty of real granite and marble decor. Very clean and fresh smelling room.
28 July 2014
Rated 5.0 out of 5.0 by NaturePhotographer1 Green Hotel
This property was very pleasant, with a refreshing pool and solar panels to provide the electricity. Great value!
23 July 2014