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Rated 4.0 out of 5 by 57 reviewers.
Rated 4.0 out of 5.0 by I was good time I went to Essen last week was a very satisfactory remember at hotel service. All staff was friendly, gave good service. The only thing, there is no fridge in the room was uncomfortable. However, even after I plan to use. 03 November 2013
Rated 5.0 out of 5.0 Excellent service in a clean, modern hotel Stopped for a couple of nights with some friends and we were all very pleased with the cleanliness of the rooms, the comfortable beds and the excellent service from all the staff. A short walk from the Limbecker Plaza shopping mall and the city centre this hotel was a real find and we all agreed that we would stay here again the next time we are in Essen. Highly recommended. 31 October 2013
Rated 5.0 out of 5.0 by K-Show attendence This was my first stay in this location while attending the K-Show. I will be staying here for the rest of my professional tours. The staf was more than helpful, the central location to the subway system and shopping was very benificial. Thanks for the support! 28 October 2013
Rated 2.0 out of 5.0 by Poor service Receptionist almost un-friendly when checking in. I asked about parking and she hardly gave her time to give an answer. 20 October 2013
Rated 4.0 out of 5.0 by Business/ city trip choice Hotel is located close to pedestrian area of Essen, front-desk is friendly and supportive, rooms fair, ergonomically, clean. Efficient, but rather impersonal - good for business or 1-2 nights. Wi-fi works well but is charged extra, breakfast is poor - such a pity. All in all: OK, but nothing special to remember. 21 September 2013
Rated 4.0 out of 5.0 by Typical HI Express Typical HI Express, I like the new design. What I didn't liked is the fact that there is no real Elite Member benefit. The only thing is free internet which you would get in every IHG hotel world-wide and we only got one voucher for 2 people with 3 devices with the need for a connection. 09 September 2013
Rated 5.0 out of 5.0 by comfortable and quiet. Nice hotel in central location, with easy acces from autobahns. Comfortable bed and pleasant room. Good continental breakfast. 30 August 2013
Rated 4.0 out of 5.0 by Another Enjoyable Stay This is the third time that I have stayed with the HI Express in Essen and I was not disappointed for choosing it again. I called the Reception desk a day before to inform them that I would not be arriving before 2100hrs and although my room was paid in advance so that my room was guaranteed the lady still placed a comment on the computer. Arrived over an hour later than anticipated and was met with a smile and a friendly goodevening. In less than five minutes, I had checked in and was in my room. This time around, I had a room looking over the front of the hotel, which could get noisy per other reviewers comments. I had no trouble at all. On the Saturday evening there was loud disco music but by 2230hrs everything was quiet. Hotel room was very clean. Breakfast was plentiful with a wide assortment of bread and rolls. For my taste it was exellent as I do not care for cooked/fried breakfasts. Thank you HI Essen for another delightful stay in a clean, comfortable room and bathroom. 27 August 2013
Rated 4.0 out of 5.0 by Great stay We had a great stay in this hotel. Close to the centre of town. 07 June 2013
Rated 5.0 out of 5.0 by Angenehmes Hotel Ich war positv überrascht über die gute Lage, Verkehrsanbindung, angenehme Zimmer, gutes Bad, gutes Frühstück. Parkgarage im Haus, sehr angenehm, etwas zu teuer. 31 May 2013
Rated 5.0 out of 5.0 by Essen City Centre Typisches Hotel für Geschäftsleute. Die Ausstattung ist zwar auf das Nötige oprimiert; dafür ist das Preis/Leistungsverhältnis exzelent, die Mitarbeiter sind freundlich und kompetent, die Zimmer sind sauber, die Lage ist - auch ohne Auto - bestens, mit Auto angeschlossene Tiefgarage. Nutze das Hotel seit vielen Jahren, früher auch für Tagungsgäste. Stets (!) problemlos. 27 April 2013
Rated 5.0 out of 5.0 by Great Service and Clean rooms The stay was verry good, the rooms are clean the personal is verry friendly I was welcom as an Priority Club Platin Member. 10 April 2013
Rated 5.0 out of 5.0 by Excellent We had an excellent stay in this hotel. Perfect was the near to the city center. The hotel was clean and the service good. 09 March 2013
Rated 4.0 out of 5.0 by positiver Aufenthalt Das Zimmer war modern und in einem guten Zustand. Das Hotel ist für einen kurzfristigen Aufenthalt in Essen gut geeignet. 05 March 2013
Rated 5.0 out of 5.0 by Excellent It was excellent. Everything worked................. 16 February 2013
Rated 1.0 out of 5.0 by Hotel good, staff needs training Hotel itself is good value for the money. Rooms are quiet and newly renovated and even have a safe wjich I have not seen in HIX properties before. Really annoying were the discussions with the front desk staff. When checking in the lady tried to charge me twice the money I already paid for my 2 nights stay (prepaid rate). Had to argue for long time that the rate is prepaid. When checking out they tried to charge me again. Had to argue again and (another) lady changed it finally without one word of excuse or anything friendly. 16 January 2013
Rated 4.0 out of 5.0 by HI Express Essen Good clean comfortable room, friendly staff. Location is reasonable, 10 - 15 minute walk to centre of town. Just a pity breakfast during the week is until 10am, that's a bit early for me - Im a slow starter, would be nice if it was available later, but its not a big issue and would stay again. 16 December 2012
Rated 4.0 out of 5.0 by Nice hotel in perfect location for visiting events at the Colosseum Theater The hotel location is excellent if you're planning to attend an event at the Colosseum Theater, which is just a 5 min. walk away. There's also a tube station in working distance, as well as the Mongo's Restaurant and a shopping mall (Limbecker Platz). The hotel itself looks very friendly, comfortable and inviting, the room was good for 2 - space is limited if you're booking it for 3-4 people, at least the one we had. We appreciated that there was a kettle for tea & coffee. 07 November 2012
Rated 4.0 out of 5.0 by Very helpful staff, terrible wi-fi connection Rooms and Staff were great. Very helpful. Wifi access was terrible across the hotel, in our rooms and the lobby. Barely usable. 27 October 2012
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