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Rated 4.1 out of 5 by 234 reviewers.
Rated 4.0 out of 5.0 by Front desk, breakfast staff Front desk staff, excellent-polite and interested and efficient. Breakfast staff didn't engage with customers/us - area could be tidier, staff could be more approachable. Cooked breakfast scrambled egg was horrible!! 12 August 2014
Rated 4.0 out of 5.0 by Rooms good breakfsat give it a miss Nice staff good clean comfortable room. breakfast is poor. No bacon cheap sausages and dry scrambled egg. Love my food but could not finish it. 10 August 2014
Rated 5.0 out of 5.0 by Great place to stay A great place to stay the staff are top draw. Can you please serve Porridge for breakfast with warm milk. Try and move the outside smoking area not very welcoming 10 August 2014
Rated 5.0 out of 5.0 by Another nearly perfect Holiday Inn Express Holiday Inn Express is a very high standard of hotel at a very good price. if only the breakfast included some bacon it would be near perfect. This visit was just marred by one incident where on trying to pay for a round of drinks by credit card, I was also charged for seven meals that another member of my party had already requested be charged to his room. When I asked for a receipt to clarify what I had actually paid for, this took nearly one hour to produce. 10 August 2014
Rated 4.0 out of 5.0 by Great value for money Great value for money let down only by an uncomfortable mattress and less than appealing breakfast. Free internet was a bonus but it turned out to be an essential because the area seems to be a dead spot for mobile phones and dongles. 08 August 2014
Rated 4.0 out of 5.0 by Odd location! We chose this hotel as we booked a very late cruise from Harwich and decided to stop over the night before. The hotel was pretty good for our stay, staff were excellent from start to finish. Room was great and very clean, bed was unfortunately not very comfy as in many of the Holiday inn express. Disappointed with breakfast not as good as others we have stayed in, quality was not good. But my main gripe is what a strange location set back behind a petrol station on the A12 with no signposts (although I did find out this was not the hotels fault) and a trip round the houses to get back from Colchester, you will need sat nav or a good map. Overall stay was fine but I do not think I would stop again just because of the odd location. 08 August 2014
Rated 3.0 out of 5.0 by Avoid room 134 Avoid room 134 - broken mattress and box springs. Staff was courteous but should have not booked someone to sleep in this room until the furniture was fixed. We did get moved and the following night the room was fine. 07 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Over all very good but the breakfast could have been better. I would use them again 07 August 2014
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