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Rated 4.1 out of 5 by 300 reviewers.
Rated 5.0 out of 5.0 by Great place to stay A great place to stay the staff are top draw. Can you please serve Porridge for breakfast with warm milk. Try and move the outside smoking area not very welcoming 10 August 2014
Rated 5.0 out of 5.0 by Another nearly perfect Holiday Inn Express Holiday Inn Express is a very high standard of hotel at a very good price. if only the breakfast included some bacon it would be near perfect. This visit was just marred by one incident where on trying to pay for a round of drinks by credit card, I was also charged for seven meals that another member of my party had already requested be charged to his room. When I asked for a receipt to clarify what I had actually paid for, this took nearly one hour to produce. 10 August 2014
Rated 4.0 out of 5.0 by Great value for money Great value for money let down only by an uncomfortable mattress and less than appealing breakfast. Free internet was a bonus but it turned out to be an essential because the area seems to be a dead spot for mobile phones and dongles. 08 August 2014
Rated 4.0 out of 5.0 by Odd location! We chose this hotel as we booked a very late cruise from Harwich and decided to stop over the night before. The hotel was pretty good for our stay, staff were excellent from start to finish. Room was great and very clean, bed was unfortunately not very comfy as in many of the Holiday inn express. Disappointed with breakfast not as good as others we have stayed in, quality was not good. But my main gripe is what a strange location set back behind a petrol station on the A12 with no signposts (although I did find out this was not the hotels fault) and a trip round the houses to get back from Colchester, you will need sat nav or a good map. Overall stay was fine but I do not think I would stop again just because of the odd location. 08 August 2014
Rated 3.0 out of 5.0 by Avoid room 134 Avoid room 134 - broken mattress and box springs. Staff was courteous but should have not booked someone to sleep in this room until the furniture was fixed. We did get moved and the following night the room was fine. 07 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Over all very good but the breakfast could have been better. I would use them again 07 August 2014
Rated 5.0 out of 5.0 by Friendly welcome We arrived late, after 23:30, after a long journey from the North West of England to a very friendly welcome from the staff on duty who were interested in where we were going on Holiday and gave us advice regarding the ferry we needed to catch the following morning. There was only a disabled parking bay available but the staff insisted on us using it as we were the last guests to check in that night. The room was very clean and comfortable and we had a great night's rest and a lovely breakfast in the morning. We would highly recommend this Inn. Thank you! 06 August 2014
Rated 4.0 out of 5.0 by Clean and modernhotel - great bathroom! This hotel is clean and modern, the rooms are comfortable and the bathroom is lovely. Only small criticisms are that the light in the main room could be brighter for getting ready and the air con a bit more efficient. Other than that a very convenient and nice hotel with friendly and helpful staff. 06 August 2014
Rated 3.0 out of 5.0 by Decent hotel for Colchester and Bury-St Edmunds Comfortable rooms with good lounge and bar. Breakfast eggs, beans and sausages on the Monday morning was dried out and inedible, but a good choice of alternative fruit, toast and croissants were available. Overall, a reasonable hotel ideally situated for commitments in nearby Bury St Edmunds and Colchester. 04 August 2014
Rated 5.0 out of 5.0 by Smart Hotel - Good Value This is a really good hotel and good value for money. The room was clean and the hotel looked pristine, in fact we thought it had just be opened only to learn it had been open for three years. We would definately recommend this hotel. 04 August 2014
Rated 3.0 out of 5.0 by Value for money During our stay we found that if you have the window open ( and it was hot weather ) there is a problem with room 6 with noise and smoke drifting into the bedroom at all hours, ( even 2.30am ), from the designated smoking area a few feet away - the Hotel is aware of this passive smoking problem. It's a shame because everything else was really good value for the money. 04 August 2014
Rated 4.0 out of 5.0 by Pleasant Stayed here a few times. The rooms are clean modern and comfortable and the location is ideal. The staff are pleasant Breakfast isn't special and neither is the food that is served in the bar. 03 August 2014
Rated 5.0 out of 5.0 by Colchester Hol Inn Had a good stay. Breakfast needs to improve but overall stay was great. Nice staff, great rooms. 02 August 2014
Rated 3.0 out of 5.0 by Nice stay but ended badly My stay was very nice I visited my brother during Eid holiday. All thing went fine until checking out were I unfortunately left my sunglasses that I received in my birthday within half an hour I called the hotel and return. I have been told that there is nothing in the room. I definitely left them over the shelf. Next time please take extra care with your personal belongings. 01 August 2014
Rated 2.0 out of 5.0 by NOT THE MOST COMFORTABLE BEDS I have stayed at theis hotel several times since it opened about 3 years ago. twice I booked a twin room and didn't get one on arrival. This time the room only had a 54inch bed.which we found narrow and hard 31 July 2014
Rated 5.0 out of 5.0 by Stay at Holiday Inn Express Colchester Spent a wonderful 5 nights at this hotel with my wife and two kids. Whilst it was off a busy dual carriage way it was not noisy and we had comfotable nights in. The staff were pleasant except for our initial contact with the receptionist when we pointed out a dirty item that may have been accidentally forgotten by the cleaning staff. They hotel should provide a vegetarian option to pork sausages as not every one eats meat. Overall it was an enjoyable stay and it is recommended for families who want to visit the area. 30 July 2014
Rated 5.0 out of 5.0 by Lovely staff & good value for money This hotel far exceeded my expectations. It was a far higher standard than I was expecting for the price. Very good value for money. Lovely staff too. The only downside is that the bed was so soft; it had no support and I had to take painkillers the next day because of back pain. 23 July 2014
Rated 4.0 out of 5.0 by Comfortable hotel near Colchester and University of Essex New budget hotel. Welcoming reception, excellent service. Good quality rooms, fine size, good beds. Nice bathroom. Quite surroundings, some rooms kan hear traffic on the motorway. Free breakfast, OK choice. Car recommended. 22 July 2014
Rated 3.0 out of 5.0 by Staff training required but lovely room Asked for a VAT receipt for food purchased for three of us to be told the receptionist would bring it over. 30mins later I had to ask one of the waiters, 15mins later I asked the same waiter again to be told the receptionist is there you can ask her. I asked the receptionist again and finally obtained it. Upon check out one of my colleagues asked for a VAT receipt for the room, the same receptionist from the previous night asked for his surname, which he gave. We watched her tap away on the computer keyboard for 10mins, she looks at us and says “what are you waiting for” (Now had we slipped into the twilight zone), a VAT receipt my colleague replies. I cant give you one as you booked through someone else. Very disappointed in the service we received and with the food and beverage choices. The breakfast was no better. Dried up beans, over cooked sausages and to top it off, a hair in my yoghurt. If you can stay somewhere else, do so! 21 July 2014
Rated 3.0 out of 5.0 by Good service, clean but uncomfortable beds and poor breakfast The sofa bed was particularly uncomfortable and our son, aged nine had to sleep in the double bed with us because the springs were jutting into his back! 21 July 2014
Rated 4.0 out of 5.0 by Comfortable nights sleep, convenient location Friendly and professional staff throughout the two days when I had meetings with a number of people in the lounge area. Comfortable and clean surroundings both in the public areas and the bedroom. 20 July 2014
Rated 4.0 out of 5.0 by Generally the usual high functional standard Efficient and practical venue; excellent for short stays or touring. Breakfast the only less satisfactory element at this venue. When we arrived many tables were not cleared. The fresh fruit salad very picked over and other areas required refreshment and renewal. It was obviously at the end of a busy time and the pressure showed. However we had an adequate breakfast and we would stay again. 19 July 2014
Rated 4.0 out of 5.0 by Quite a nice place to say, staff friendly and helpful Rooms clean, could have done with a mirror over the table, the lighting was pretty poor in the room, the rooms were too hot and although air conditioned it was quite noisy, the double bed seemed to be smaller than the average double which didn't help. Tea/coffee facilities available in room but only enough for one you have it when you arrive, before you go to be bed, when you get up....the choice is yours :). Everything else was fine, helpful staff. Good location if you're visiting the university as it's only 20 minutes away 18 July 2014
Rated 5.0 out of 5.0 by Friendly Staff. Comfortable bed Excellent service with clean bedrooms and beds. Highly recommended. 18 July 2014
Rated 5.0 out of 5.0 by Don't be fooled !! This hotel is close to the main carriageway and yet I didn't hear a thing once in my room. The staff were brilliant and the hotel felt like it had only opened that day - clean fresh and modern. WiFi was excellent and the location was perfect for both Ipswich and Colchester 15 July 2014
Rated 3.0 out of 5.0 by Magaluf hits this hotel I stayed two nights with my family. Friday night was good , comfortable stay with a fresh breakfast. Then Saturday evening, Sunday morning became a no -go area. The 'boys and girls' had arrived, so from 01.15 am - 3.30am , we had to endure door slamming, screaming, strong language-not suitable for my daughter or fellow guests, general shouting and chanting of songs,both inside the hotel and out in the car park. We heard later from reception that the duty manager had called the police but they failed to arrive. A good hotel, convenient location , spoilt by these party animals with no respect for other people and alcohol fuelled. I have stayed around the world in other IHG hotels and never experienced anything like this episode. Unfortunately l used Reward nights for this stay, otherwise l would have demanded a refund for this ruined Saturday night stay. 14 July 2014
Rated 5.0 out of 5.0 by Very friendly hotel I have visited this hotel several times since it opened , the standards of the hotel have been maintained to a high level. I have found the staff to be exceptionally friendly and helpful in making my stay here relaxing and comfortable. This hotel has become my first and only choice when visiting the Colchester area 10 July 2014
Rated 5.0 out of 5.0 by Perfectly aceptable and inexpensive too We were a UK tour and this hotel was in the right place at the right time at the right price It was chosen because Holiday Inn Express Hotels are predictably clean and comfortable with free parking-as was this I don't find the breakfasts very exciting but at least one doesn't go away hungry. An unremarkable but totally acceptable stay. 10 July 2014
Rated 4.0 out of 5.0 by Poor lighting The hotel in general was very pleasant. The lighting in the bathroom was very poor. The mattress was like sleeping on a water bed. My wife was having a shower and i went to get a drink from the bar, so i took the room key out of the light holder. Only to find that all the lights switch off after a short time except the blue light in the bathroom. The wife was not happy! Maybe need 2 keys if one person decides to leave the room. Why do hotels only put enough coffee / sugar in the room to only make 1 cup? It was great to have free wifi, mine stopped working the next morning! 10 July 2014
Rated 1.0 out of 5.0 by Most uncomfortable sofa bed ever !!! We went to Colchester for my wife's birthday - a trip to the Zoo as a family and nice night in a hotel followed by lovely breakfast. Previously stayed in the Holiday Express in Epsom - which was excellent. The problem with this room was firstly the fact that we booked for 4 however this includes 2 small children. Previously we had been given a double bed and two small beds which works quite well , however both children sharing a bed ? This wouldn't really work - even with small children. I've no idea how families with larger children would cope...So adult to child was the only option with my wife and daughter in one bed and me and my son in the other. So not ideal but that's fine, we've managed before. The main problem however was actually as we got to go to bed we found that the mattress on the sofa bed was the most uncomftable thing in the world to sleep on with no support and springs digging into you. Even our 4 year old daughter who normally sleeps really well complained of springs digging into her. We wnded up putting the cushion parts of the sofa on top of he matress - these were much shorter than the actual bed but a better option. Breakfast the next day wasn't great - cheap , tasteless, sausgaes and cold scambled egg. Mmm lovely! Overall a really dreadful nights sleep, poor breakfast, didn't really see the staff but to be honest they weren't overly enthusaistic in my view and the experience has really put us off staying in Holiday Inn Express in the future. Sorry Holiday Inn Express - you need to do better ! 10 July 2014
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