Rated 4.1 out of 5 by 249
Rated 2.0 out of 5.0 by dlcoo Poor Sofa Bed
Sofa bed had a poor quality mattress with springs that could be felt. It needed at least a mattress topper.
Poor attitude of receptionist.
Set of towels short, requested another but they never turned up.
Noisy volatile neighbours throughout the night.
Breakfast good but no staff in attendance to answer queries.
04 September 2014
Rated 2.0 out of 5.0 by Larrythelamb Night away
Nice hotel, friendly staff, but disappointed with my reception for my mobile phone. I understand it isn't the issue for the hotel, but in its place was the hotel WIFI, which in itself was poor and in my room, ground floor close to the reception desk, I had no mobile signal nor picked up the WIFI for the 24 hours of my stay. The breakfast seemed very processed, but edible and thats in complete contrast to the numerous other HIEX hotel breakfasts at other stays, which seemed fresher and laid out better. Clean room and comfortable.........
31 August 2014
Rated 5.0 out of 5.0 by Lofty52 Great Loation Great hotel
I found this hotel to be ideally situated for my destination
the availability of the dates were good
the appearance of the hotel was good and parking outside the entrance was ample
upon arrival the receptionist took several minutes to find my reservation a lift to the second floor was available which I found useful
upon approaching my allocated room the hallway was obstructed by housekeeping trolleys as they were still cleaning well after check in time
inside the room a fold out bed settee was laid out with bedding although I had not requested it, this prevented me from using the chair and desk as there was no room and later that day I had climb over the bed settee to close the curtains, and again to open them
30 August 2014