Rated 4.1 out of 5 by 538
Rated 4.0 out of 5.0 by Sparks1970 Comfortable bed and great price
Rooms clean , breakfast free and free wifi although the speeds a little poor
February 9, 2016
Rated 4.0 out of 5.0 by Sapphire2 Helpful and friendly staff
This is an attractive, spacious hotel.The reception area is pleasant and staff were welcoming and attentive.
Position of rooms here is important if you want a reasonable view from the window. From some rooms road noise is intrusive.
Excellent shower in the bathroom, although a choice of bath would have been helpful.
February 9, 2016
Rated 3.0 out of 5.0 Friendly staff, but don't expect a mobile signal !
A slightly tricky place to find with no signs visible from the main A12 road. The welcome was warm and the hotel pleasant. However, I had no mobile signal for the entire 3-night stay. The hotel WiFi was fine though.
The room was decent, spotlessly clean and maintained in that state, although it lacked some of the facilities of its Holiday Inn brethren (e.g. Ironing board & trouser press).
My biggest issue was the "bouncy castle" bed which I found very uncomfortable to sleep on - why can't Holiday Inn follow another "Inn" group and provide firm, comfortable mattresses ?
It would also be helpful if check-in staff advised that nothing could be charged to the room without a credit card. I came down for dinner only to have to go back to my room to get my credit card as I couldn't order anything without it - this despite having booked the room on the same credit card.
Breakfast was somewhat limited with hot food consisting of sausages, processed scrambled egg or baked beans. However, it was included in the room rate which itself represented very good value.
Other than the above I had a pleasant stay but probably wouldn't return because of the beds.
February 5, 2016