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Rated 4.3 out of 5 by 137 reviewers.
Rated 5.0 out of 5.0 by great staff Everyone was very helpful. We look forward to returning in two weeks 20 November 2014
Rated 4.0 out of 5.0 by Nice hotel.. Lovely staff Clean and comfortable helpful staff.. Just had one problem the WIFI is not good at room 212... Hopefully they will fix this issue... Whenever in I am in fairfax will stay at the same hotel... This my 4th time... 19 November 2014
Rated 5.0 out of 5.0 by Overall pleased with experience Room was a little smaller than we expected, but it was very clean, well cared for. Business trip for a week. On 4th floor and it was quiet & restful, but took extremely long to get hot water to us. Still very pleased with experience. Staff was pleasant and served us well. 18 November 2014
Rated 5.0 out of 5.0 by Excellent front desk staff Very warm welcome. Front desk staff really helpful. Definitely higher and more personal service than the average. 16 November 2014
Rated 5.0 out of 5.0 by Great service, safe The room was good sized with very handy built in furniture, perfect for organizing things so they were out of the way. I almost did a cartwheel when I saw the outlet in between the beds had USB ports as well as 4 outlets. Staff was very friendly and attentive. My only criticism is that the bathroom was very small (I was traveling with a co-worker and additional space to dress in the bathroom would have been nice).. 15 November 2014
Rated 5.0 out of 5.0 by Great place to stay Friendly greeting by hotel desk clerk Sylvie; since I've stayed at hotel before, she remembered my first floor room preference and location near parking. Quiet hotel, friendly atmosphere, nice breakfast and easy check-in and check out. 11 November 2014
Rated 4.0 out of 5.0 by Great stay Comfortable and clean rooms, friendly staff, easy access to expressway, 11 November 2014
Rated 2.0 out of 5.0 by Poor The hotel had a stale smoke smell as if the hotel had once been a smoking hotel. There was a man's shirt left on my desk chair that was disgusting and stunk. There was a stain on one of my hand towels. There was no one in the breakfast area cleaning tables after anyone, so most were left dirty to sit at. Overall, we enjoy staying at Express Holiday Inns, but this one was a complete let down. 06 November 2014
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