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Rated 4.3 out of 5 by 154 reviewers.
Rated 3.0 out of 5.0 by Lacking customer service The hotel itself is what you would expect from an IHG property, but the staff seemed completely checked out. They couldn't care less if you stayed there or not. 30 January 2015
Rated 3.0 out of 5.0 by Beds and Pillow Great! beds were comfy. room was much more than others. Old hotel that was refurbed but you could still tell it was an old hotel. 26 January 2015
Rated 5.0 out of 5.0 by Comfortable and clean place to stay We came to the D.C. area to visit the Holocaust Museum, the WWII, Korean, and Vietnam War Memorials, and the Smithsonian American History Museum. We found the hotel to be clean and comfortable with a great breakfast selection each morning. Staff were helpful and welcoming. The only problem we had on our trip was finding the Metro and this wasn't the fault of the hotel. It was very nice to have Red Lobster next door and Outback just down the road. 22 January 2015
Rated 3.0 out of 5.0 by Fair OK for one night. We would not want to stay any longer than one night. 22 January 2015
Rated 4.0 out of 5.0 by Nice, quiet, affordable We loved LeeAnn who helped us with registration and in the dinning area. She was so personable and kind. She offered great ideas of where to eat nearby and other insight into the area. This facility felt safe, clean, and other than the HIE direct line quoting a ridiculous price, when we knew it was less, this was a great place to stay. We would stay again, gladly, at this hotel. The staff, overall was really great. 09 January 2015
Rated 5.0 out of 5.0 by great service Thanks for an injoyable stay; your staff was able to fulfill all our needs. Thanks again and Happy New Year! 07 January 2015
Rated 5.0 out of 5.0 by nice hotel would highly recommend this hotel. staff was pleasant and attentive. Wished there was an in-room safe. And the water in the sink was cloudy. But those are minor. Would definitely stay here again. 28 December 2014
Rated 5.0 out of 5.0 by Ton up Arrived at the hotel late. There was no problem. I was checked in quickly and effeciently. Excellent customer service both from the day staff and the night staff. Was greeted for breakfast and given lots of shopping areas and things to do on my shirt visit.this property does not have a pool. The pool would have been an added bonus. Overall good experience. 25 December 2014
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