Rated 4.0 out of 5 by 87
Rated 4.0 out of 5.0 by KeeKeeks Very Close To Queens Center Mall
I stayed here because of its proximity to Queens Center Mall & The Rego Center. The free hotel shuttle took me to the mall and back and offered free service to LaGuardia Airport.
23 November 2013
Rated 5.0 out of 5.0 by drewsky77 Location and Service
We stayed at the Holiday Inn Express LaGuardia for 2 nights. Chose hotel for its proximity to the airport, and shuttle transportation - both met our expectations. Special kudos go to Christina at the Front Desk, her helpfulness and great attitude enhanced our stay. Breakfast was fine, what we would expect from the brand, although the breakfast room was on a small side - not much can be done about that. The only other feedback about the breakfast - the staff was helping themselves with coffee and food while the guests were there. Normally doesn't bother me, but because the eating area is already small as it is, it added to the feeling of "too many people, not enough room".
The guest room was efficient, again on a small side, but clean. One suggestion - add a couple of shelves in the bathroom, there's nearly not enough space to put toiletries and personal items.
Overall, a great hotel, and will stay again if our travels take us to the area.
21 November 2013
Rated 4.0 out of 5.0 by proudTKDmom Definitely recommend
Another great trip to NY. Thsi was a good deal but most of all the staff was incredibly friendly and helpful. They are the #1 reason why I will return.
20 November 2013
Rated 4.0 out of 5.0 by Flodaddy great stay
We had no issues, everything worked out great. Shuttles to and from airport were easy to use. learning the subway was the only issue. But with a map provided by hotel it all worked out fine.
04 November 2013
Rated 4.0 out of 5.0 by Cali2U Good Price & Great Service
Reserved 2 rooms - one was a little stale smelling, however the other was nice & fresh. Rooms were very clean. Won't get a room on the highway side next time - ssoooo much traffic noise. Glad we got there before valet service started. Free breakfast was nice & predictable. I still don't understand why the OJ is watered down. Staff was great upon checking in & out. Free snacks were nice too. Location was good even for going back & forth to JFK airport. Thank you Holiday Inn Express for great brand consistency!
01 November 2013
Rated 5.0 out of 5.0 by HappyHIEClients Home away from Home
Truly, the Staff was like family...
The Driver before dropping us at the Subway Station shared very helpful hints for both our safety and at ease traveling..
The Breakfast Host, she worked so hard to keep it clean and fresh!
Clerks at the Front Desk were so kind and friendly!!!
22 October 2013
Rated 4.0 out of 5.0 by genanes1123 Smaller Hotel that's Big on Customer Service
This was a very good Hotel experience. The parking lot is a little cramped, and the breakfast area was cramped and uncomfortable but the customer service was top notch and the room was clean and comfortable. The front desk manager was very polite, friendly, and helpful.
21 October 2013
Rated 5.0 out of 5.0 by Kfromks Super staff. Nice rooms for NYC.
Shuttle to and from airport and subway made it easy to forget we wanted to stay in overpriced Manhattan. Clean, comfortable rooms. Would stay there again.
19 October 2013