Rated 4.3 out of 5 by 250
Rated 5.0 out of 5.0 by Jerseygirl2015 Great staff and great service
I rented this room for my daughter, son-in-law and 2 young granddaughters who had an early morning flight out of LaGuardia. The staff made them feel conformable, arranged the shuttle to the airport and made sure they were able to have breakfast before they left. I stay at Holiday Inns wherever I travel and I knew I could trust my family to their care. Room was clean, beds conformable and staff friendly and helpful.
July 24, 2015
Rated 4.0 out of 5.0 by joe0816 great serivce
the front desk staff gives me very impressive greeting and welcoming, they also provide great introduction of their service and good recommendation of the nearby environment. front desk staff is awesome!!!
July 15, 2015
Rated 4.0 out of 5.0 by mhardin11 Friendly staff
I would like to express how friendly and helpful your staff from the checkin clerk, shuttle driver, and housekeepers. We were so pleased with their outstanding customer service.
July 8, 2015
Rated 5.0 out of 5.0 by Hsmith85 Hospitality at its finest
I got stuck for an extra night in NYC. This hotel was MORE than hospitable! Super quick shuttle service. Great local restaurant reccommendation, drop off, and pick up. Super quick check in. And breakfast goodie bags were ready at the 4:30am shuttle back to the airport craziness. I may have only spent 8 hours at this hotel but these guys were absolutely great!
July 8, 2015
Rated 5.0 out of 5.0 by Natural Thomas Friendly Staff
From shuttle pickup to checkout the staff was friendly and helpful. The front desk has a great selection of menus from places that will deliver meals.
The hotel is next to an expressway but I knew this when booking and even though I was near the highway the noise was not bothersome.
Breakfast room was good sized. The HI Express brand seems to have cut down on the offerings at breakfast and I miss having breakfast potatoes and bacon offered.
Always enjoy having a refrigerator in the room and there is a gas station next door with a little market plus the front desk has snack items for sale.
The property worked out prefect for a stay after arriving at the airport and before going into the City for a few days.
July 6, 2015
Rated 5.0 out of 5.0 by Nyleve Very nice for location
Highly impressed, awesome and very helpful staff from check in to breakfast to check out. Room clean and comfortable and back rooms very quiet even though next to highway.
July 6, 2015
Rated 5.0 out of 5.0 by Harry_11 Great Service
The staff was very attentive and as an IHG member they provided a late check-out which was very good.
July 2, 2015
Rated 5.0 out of 5.0 by Hsmith85 Stellar staff
Ok so I dinged this hotel one star because the beds were not great. Definitely felt the springs but seriously.... who cares. These guys were such a lifesaver! The staff absolutely blew me away with kindness! My friend and I missed a flight and after much negotiating, I convinced her to stay in a hotel and not Terminal B for the night. The shuttle was quick to pick us up and check in was a breeze. Jose and Diana(?front desk?) were super nice and took us to an awesome local spot to grab dinner. They even made sure to have breakfast goodie bags ready to go at 4:30am!!! All in all they have a good thing going on here with their staff. Very respectful and kind. Clean hotel. Everything you need including help navigating the area.
July 1, 2015