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Rated 4.2 out of 5 by 176 reviewers.
Rated 4.0 out of 5.0 by Friendly staff and clean room My stay at holiday inn was great as usual, the room was clean, the staff was very friendly and i love that there was a free shuttle to take me to the airport 26 October 2014
Rated 4.0 out of 5.0 by No dejen que un detalle opaque su gran servicio Mi familia y yo estuvimos muy a gusto, principalmente por la amabilidad del personal. Por favor no permiten que el detalle de los olores que aveces se perciben en los pasillos e incluso en ocasiones en el propio lobby, opaquen lo demás. Éxito y muchas gracias. 21 October 2014
Rated 5.0 out of 5.0 by Comfortable bed and friendly front dest staff the overall stay was excellent. I was surprised at first looking from the outside. Everything about the hotel was excellent, the lobby and the bedroom was very warm an inviting. I would truly recommend to friends and family. 21 October 2014
Rated 5.0 out of 5.0 by Exceptional Staff & Service While the Inn itself was a bit off the beaten path, and the property shows a bit of "wear" in places, the friendly staff and the way they went out of their way to get us to & from places we wanted to visit was simply amazing. We have never been as totally "looked after" as we felt we were here. And being in a place like New York City made that kind of feeling even more important to us! THANK YOU to a wonderful group of people! We appreciated each of you very much!! On a slightly negative note, I would comment that the breakfast area was very very small, and was quite crowded each time we had breakfast. The scrambled eggs were "rubbery" and basically tasteless and the turkey sausage was not good in our opinion. Also the peanut butter was HORRIBLE! This is the first time we've seen "Heinz" peanut butter at a HIE location, and I suggest someone who procures this stuff open a container and take a look. Oil on top, hard on bottom! YUCK! 19 October 2014
Rated 5.0 out of 5.0 by Perfectly Adequate for My Needs I needed to spend a night near the airport in order to catch a plane on the following day. Everything about my stay was fine. Hey, it's a Holiday Inn Express not a four star resort hotel. That being said, the hotel is very clean (some of the staff was actually scrubbing, yes scrubbing, the entry lobby floor when I was leaving. On arrival, I asked for an even-numbered room away from the highway and was given one with no hassle at all. The room itself was clean, nicely furnished, with everything I needed plus a fridge, which was a nice bonus. I can't say enough good things about the staff. Each and every one of them was pleasant, knowledgeable, and courteous. They couldn't seem to do enough for me. Again, is this where I want to stay on vacation, probably not, but for an airport hotel, it's very good. 17 October 2014
Rated 2.0 out of 5.0 by Not a good value Too close to highway and traffic was very loud all night. They are slow to pick up from the airport. Breakfast was good and rooms were clean. Too high priced for lack of comfort. 17 October 2014
Rated 5.0 out of 5.0 by Great Staff Great staff and easy to get to downtown Manhattan, they take you to the Subway every morning and pick you up. 13 October 2014
Rated 1.0 out of 5.0 by One night this is a poor property and the other property they have for the same price is closer, appear to be cleaner and safer. 12 October 2014
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