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Rated 4.5 out of 5 by 177 reviewers.
Rated 3.0 out of 5.0 by bad airport shuttle service and bad pillow Airport shuttle service was uncooperative, rude and late. The pillow was not comfortable and front desk had no alternatives. 04 April 2014
Rated 2.0 out of 5.0 by Shuttle pickup from airport There were 7 of us staying the night because we were going on a cruise the next day. The reason why I booked this hotel is because it was close to the airport and the cruise ships and your advertisment stated that you had free shuttle service from the airport to the hotel and all we had to do was call when we arrived. We called and was told where to go and the shuttle would be there in 15 to 20 minutes. There were many Holiday Inn busses that pulled up but we were told that it was not servicing our hotel. We waited an hour and a half before the shuttle finally arrived. In that time we saw the shuttles from the other Holidays Inn's come and go 3 times. This was a very frustrating experience to the start of a long awaited vacation. And just to let you know, not all the people waiting for the shuttle could get on. 4 of our party could not fit so they opted and paid for a taxi instead of waiting another hour. If you are going to advertise a service then you need to provide that service. I would never stay there again. 02 April 2014
Rated 4.0 out of 5.0 by Quiet and Comfortable The facility was on a busy road but quiet sleeping was not a problem. The room was clean. The bed was comfortable. The breakfast ample and varied choices were available. There was a small mall where you could go to a salon, Winn Dixie or Dunkin Donuts, if you so desired. It was just across the highway and proved to be a bonus because of its proximity. When I return to Ft. Lauderdale, I will stay at this hotel again. Maraide 29 March 2014
Rated 1.0 out of 5.0 by Sadly disappointed for an IGH property I booked a room at this hotel because of its close proximity to the FLL airport, and other favorable reviews I had read prior to booking. Upon arrival, we were sadly disappointed with the quality we thought we were paying for. The bathroom was dirty, and obviously hadn't had a thorough cleaning in months, if not longer. The couch was extremely uncomfortable, even for 1 person to sleep on, and the hotel staff was less than friendly. My kids didn't even want to swim in the pool because they didn't want to have to use the shower in our room once they were done swimming. Keep the water bottle, Cheez-It's and Fiber 1 bar we received at check-in, and put that money toward other uses to update and clean the hotel. We had 2 different shuttle van drivers, & their driving skills were the same. I nearly vomited from motion sickness after the short drive from the airport to the hotel. I would not recommend this hotel to anyone, ESPECIALLY FOR THE EXPENSIVE RATE!! Very sad and disappointed to end our awesome vacation at this hotel. 17 March 2014
Rated 5.0 out of 5.0 by Courteous staff Staff was super friendly and even remembered my last visit 11 March 2014
Rated 5.0 out of 5.0 by acomadating staff When we arrived, we were really looking forward to a hot cup of coffee. The coffee was not very hot or fresh. We mentioned to the desk clerk and they made fresh coffee right away. Not that coffee is a prime factor, but this shows how much they care about their guests. Every request we made was taken care of immediately. 02 March 2014
Rated 4.0 out of 5.0 by Great place to stay for airport /port convened Stayed one night to catch early flight,hourly shuttle very reliable and convenent . Room excellent 21 February 2014
Rated 5.0 out of 5.0 by Outstanding Stay. Our whole experience was wonderful. We stayed three nights and do not have a single complaint. We used the laundry facilities which was very convenient. The Breakfast was outstanding and I'd like to give a special thank you to the Breakfast Attendant, she has the best customer service attitude and provided superb service (I'm sorry I didn't get her name). 12 February 2014
Rated 5.0 out of 5.0 by Quiet at last The staff and accommodations were a welcome relief to my husband and me. The room was clean and quiet, both things needed when traveling. 07 February 2014
Rated 5.0 out of 5.0 by Very nice hotel and nice staff too My flight was canceled and I'm lucky to have found a room here. Nice staff, clean hotel and a really comfortable room. In addition, a free shuttle to the airport every hour made my night and morning a lot better than it could have been! 30 January 2014
Rated 5.0 out of 5.0 by Our Stay Our stay at this Holiday Inn Express was very good. The staff was great to work with. I had booked two rooms and the second party wasn't able to get to Ft Lauderdale due to weather delays, so I had to cancel the second room and the clerk gave me a voucher for a future stay. I called the next day and rereserved the room for our second party. Everyone was very accommodating. Thanks for helping us out. 21 January 2014
Rated 5.0 out of 5.0 by Very comfortable and quiet. I highly recommend the hotel. It is located near the port. Would like to see more restaurants in the area but otherwise great. 20 January 2014
Rated 5.0 out of 5.0 by Great place to stay the staff here is very attentive, going above and beyond in helping us get to our rental car! Thank you so much!! 17 January 2014
Rated 4.0 out of 5.0 by Great way to start cruise My friend and I stayed here prior to leaving on a cruise and we found the staff really helpful and the inclusive breakfast had very good choices. I belong to the rewards program and can definitely recommend it. The location is very handy being just across the road from a plaza. Thank you and hope to see you again next perfectly suited our needs. 14 January 2014
Rated 4.0 out of 5.0 by great service a good experience, specially we are thakfulthat we were able to prolong our stay 3 h after ordinary checkout.time - we recommend this hotel 07 January 2014
Rated 3.0 out of 5.0 by convenient, spacious, costly We were satisfied with our one night at Holiday Inn Express near the FLL airport even though the first room we were given was already occupied. The guests were gracious about it and we were all startled but calm. We returned to the apologetic clerk and were given a very nice room across the hall. Our only complaint was the high price, but it was probably due tot the Christmas holiday timing. I would say at less than $150, this would be fine but above that amount, it's not a good value. 03 January 2014
Rated 4.0 out of 5.0 by Excellent Customer Service The first room we were assigned (a junior suite) had an air conditioning issue. The front desk staff was very good at trying to fix the problem and then putting us in a standard room with a working air conditioner. I really appreciate the staff's accommodation of our needs. 02 January 2014
Rated 4.0 out of 5.0 by Comfortable bed Good value for money hotel. We were waiting long for the transfer bus from the airport otherwise all worked very well 01 January 2014
Rated 5.0 out of 5.0 by Very good hotel Our family spent there 4 nights. Hotel and rooms are very clean and updated. Staff is very friendly and willing to help. I strongly recommend it. 30 December 2013
Rated 3.0 out of 5.0 by Comfortable bed and clean room The hotel itself was clean and the staff was friendly. however, we had one issue; when taking our shower the water would not go down while the shower was running. We had to wait 5 minutes for the water to drain. I actually checked out early for this reason. This I thought was unsanitary and I had children with me. Other than that it was alright 29 December 2013
Rated 4.0 out of 5.0 by Clean and comfortable room Hotel looks a bit old, but our room was very clean and comfortable. Breakfast area was crazy in the morning (not unexpected) with long lines for everything. Maybe breaking food areas into separate sections would alleviate waiting in long lines behind folks cooking pancakes, etc. when you are just trying to grab a cup of coffee. We only saw one poor lady working to replenish food and keep the serving area clean, tables wiped, etc. Overall it was a good experience and the location was very convenient. 29 December 2013
Rated 4.0 out of 5.0 by Great location Great location just off the highway. Being Premier Status, I was surprised I didn't get an upgrade and surprised I got a room on the !st floor. Room had a doorbell, and the 1st night, someone rang the bell, like 3 times in the night, waking me up. Also the rooms do not have a SAFE for valuables or laptop. This is a BIG NEGATIVE 16 December 2013
Rated 5.0 out of 5.0 by Great Service Enjoyed our stay. Gal at desk was so accommodating. We didn't have a flight out until 7:00p.m. She let us stay in the room until 2:00p.m. and then stored our luggage until flight time. Great breakfast. Nice room and comfortable beds. Will definitely stay there again on our next cruise. 11 December 2013
Rated 5.0 out of 5.0 by Nice place for a stop-over The location of this hotel, near the airport and cruise port make it ideal for an overnight stay. Friendly staff, good rooms, great buffet breakfast. Cost during the week was OK. Price on the weekend doubled, but so did those of all other nearby hotels. 10 December 2013
Rated 4.0 out of 5.0 by Happy Times! We stayed one night before our cruise and four nights after to tour the Ft Lauderdale/Miami area. Front Desk service was excellent upon arrival, when we had questions about how best to enjoy our touring, and arranging shuttles to and from the Ft Lauderdale Airport & the Cruise Port. We used All Star for Shuttle service to and from the Cruise Port and they were on time with helpful staff. The hotel rooms were large and well laid out, with clanliness equal to what we have come to expect from Holiday Inn Express. WiFi was free, and we had a small fridge & microwave. Rooms were quiet. Breakfast food was watched over carefully by smiling staff and the sitting area was well maintained. There was a short waiting period for a table depending on the day but one could always join another guest if room was available at the table. Did not use fitness equipment and only sat around the pooll having a second morning coffee. Both seemed well maintained. Several restaurants nearby: Slackers Bar & Grill ( a finger food neighbouthood bar) was good & it is in a strip mall across the road. Lesters (about 6-7 blocks away) was a fine deli with 24 hour breakfast. The Old Heidelberg (about 1/2 a block away) is a Bavarian food restaurant, a bit everpriced then other restaurants and was not overimpressed with the food. Service was good at all restaurants. As for getting around by car, Federal Highways & Expressways were nearby. There was much construction so GPS directional information could get a bit confusing. We carried a map as well. 07 December 2013
Rated 2.0 out of 5.0 by ROACHES Door key would not work, had to go back down stairs to get it fixed! Then when I came in the room it 'smelled' like someone had been in it. #Recently, and it had not been cleaned# Under the sink in the bathroom, there was 'toe nails' or something! Roaches were crawling under the door into the room! #This I saw in the am, on my way out! Otherwise, I would have checked out# Also in the am we got in one van for transportation to the Airport, to only have the driver say, "He said he'd take you, even though I was brought in early to take you". The 'He' was the night shift van driver, and at 0400 it was the nightshift drivers run. So we had to get out and moved luggage and then go to the airport. But after that I don't think anyone tipped the nightshift driver. The driver that was called in had a 'negative' attitude. Which made everyone, just shake their heads. I only stayed because I need to be at the Airport Early and didn't want to have family wake up, etc. Next time someone will have to wake up and take me. I won't stay there again, and I've stayed in lots of Holiday Inns around the World. 05 December 2013
Rated 5.0 out of 5.0 by comfortable bed and lots of pillows We had two rooms and everyone liked their room, no complaints! 03 December 2013
Rated 4.0 out of 5.0 by Close to airport We stayed here with my family because we had to be at 5am at the airport. We had a Shuttle bus to take us there and it was a 5 min. ride. We had a great night sleep and it was clean. 02 December 2013
Rated 5.0 out of 5.0 by We got very good service with a great room We came off a Panama Canal cruise and needed a two day stay at Ft. Lauderdale Holiday Inn before we flew out to BC Canada. We were pleasantly pleased with the service we got when we arrived, the room and especially the housekeeping lady that we had. She was happy and was efficient in what she had to do. The free breakfast was adequate with a variety of cereals, oatmeal and muesli was also available. The hot food consisted of scrambled eggs and bacon with your choice of toast or bagels and all kinds of fruit. Pretty darn good for a few breakfast! The only downside is there wasn't an in-hotel restaurant, but they would have bused you to the restaurant approximately a mile away. There shops and the usual MacDonalds, Subway, etc., fast food places if you wanted to take your life in your hands crossing the road to get to them. We were able to get a couple of frozen dinners and fruit from the Piggly Wiggly as we also had a microwave in our room. There is a small gym and a really lovely pool on this property. All in all it was a pleasant stay and we would stay there again. We highly recommend this hotel. 01 December 2013
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