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Rated 4.5 out of 5 by 219 reviewers.
Rated 3.0 out of 5.0 by Nice rooms We didn't have a car to get around with over the 2 days we were here. There were no restaurants really nearby. So if you are looking to walk to nearby amenities this is not the place to stay. Otherwise it was a nice clean hotel with friendly staff. The breakfast had a number of processed foods, but a good variety otherwise. 31 May 2014
Rated 5.0 out of 5.0 by Excellent Service Again I chose this hotel and again I made the right choise. Great service from the staff and nice and clean room. Will be back next year iff possible. Thank you Jo Jean and staff for a great time !! Johanna from the Netherlands. 18 May 2014
Rated 5.0 out of 5.0 by Wonderful staff Very kind and helpful. Just what I need after a long day on the road. Will stay here whenever in area. 11 May 2014
Rated 5.0 out of 5.0 by Great home away from home! LOCATION, LOCATION, LOCATION!! I recently spent 2 nights in this great hotel! I couldn't possibly list everything that was special, but for starters- STAFF, LOCATION, SUPERB CLEANLINESS, EASY TO FIND, GREAT BREAKFAST AND INTERNET, BEAUTIFUL POOL AREA, CLOSE TO BEACH and on and on! I just by chance got Jo-Jean when I called to ask questions about the hotel. She never mentioned to me that she was the general manager, but did every thing in her power to assure me that it was very easy to find and a safe place to stay. Also, she immediately knew that it was approx. 4 miles away from my relative and about 4 miles away from the beach. She assured me that I would be able to drive myself to most places and this was definitely so. I WILL definitely return in the future, and I hope that Jo-Jean and her current staff are still there! 30 April 2014
Rated 5.0 out of 5.0 by Ideal and comfortable hotel close to Ft Lauderdale airport and beach This is a good location for Holiday Inn Express & Suites and closer to the beach without spending tons of money. Stayed at this hotel twice in 8 days. The manager recommended a shuttle service that picked us up at the airport and brought us to Holiday Inn. Thanks to Jo Jean, Joseph and Amanda for excellent service in our 2 visits in Ft Lauderdale. The beach is 5 miles away. Miami is another 40 minutes away. You feel relaxed in the hotel after a 3 hour flight. This hotel does not have a restaurant but food is delivered to the guests from other restaurants in the area. Joseph even printed boarding passes for our trip back to Trenton, NJ. The staff is wonderful at this location and the limo driver that Amanda referred us was absolutely a great guy. I have already recommended a few relatives and friends to Holiday Inn Express & Suites location at 1500 W, Commercial Blvd. 28 April 2014
Rated 5.0 out of 5.0 by Diamond in the rough As a frequent Business traveler and sometime leisure traveler this Holiday Inn Express surpasses all expectations. The rooms are oversized, the staff is professional and friendly. Great place to stay 20 April 2014
Rated 5.0 out of 5.0 by Birthday Bash! The staff was very friendly, very comfortable beds. 16 April 2014
Rated 5.0 out of 5.0 by Excellent property and great staff Excellent management, staff, and property! Beautiful property and clean room! 12 April 2014
Rated 1.0 out of 5.0 by Ants in the room. Had ants in my room. When I told the manager, she just wrote it down in her book and said sorry. I couldn't sleep at night and the manager was not able to give me any credit. 08 April 2014
Rated 5.0 out of 5.0 by Quaint & accommodating Very clean hotel, from the lobby to the room. Friendly & helpful staff. Will stay again if needed. Thank you! 27 March 2014
Rated 4.0 out of 5.0 by Comfy beds and great shower This was our second time staying at the holiday inn express but first time in ft lauderdale. Great location close to I95 but far enough u don't hear the noise of the expressway. Rooms were clean, guest services was quick to assist with any needs or concerns. Nice hot showers oh how I love my showers!!! We eat breakfast on our last day and it was everything you needed to get your day started. My husband said as we left "I believe we've found our hotel of choice for future travel" and I have to agree. King suite with pull out sofa was clean and made me feel ok to sit on. Some hotels with sofas you don't even want to touch. One request is to update the alarm clock it was a little dated but everything else was fine. 20 March 2014
Rated 1.0 out of 5.0 by Worst 4nights ever As a platinum priority club member I stay at holiday inn properties a minimum of 180 nights a year. Upon checking in I asked for a room with double beds as my parents were traveling with me. Although the parking lot was virtually empty the entire stay I was enformed that they were booked solid and could not accommodate my needs. So I slept on the floor. To make matters even worse the breaker on the air conditioner tripped daily during the evening leaving the room warm. They would send someone to go turn the breaker on after calling but made no attempt to fix the problem. I would strongly suggest staying elsewhere and I will never stay there again. 19 March 2014
Rated 3.0 out of 5.0 by great suite the housekeeping crew does a great job..i didnt find the front desk people to helpful though...there was a small incident when somebody was trying to walk in our suite @ 2 am ...lucky i always latch the seems that at desk they couldnt see in their system the room was booked already. then got the phone call few mins later from desk that was still clueless...the next morning our room keys wouldnt not work...two days later keys wouldnt work again... other than that we had nice stay the suite that i highly recommend was wide and clean... 16 March 2014
Rated 5.0 out of 5.0 by Comfort, Value, Ease After arriving in the very early morning after a red eye from San Francisco, I drove to this HIE to see if an early check in might be possible. The very pleasant manager told me that the hotel was full but that she would do her best to accommodate a check in around 1 pm. She encouraged me to help myself to the complimentary breakfast and make myself comfortable, and true to her word, I was able to check in a couple of hours early, into a very clean, comfortable King. Everyone on staff was pleasant, helpful, and friendly - from reception to housekeeping to a lovely woman who helped me via phone a few days after check out to clarify a question about my bill. As I need to travel to Fort Lauderdale to visit my elderly mother, this HIE is now my preferred hotel. 10 March 2014
Rated 5.0 out of 5.0 by great experience Stayed for 5 nights with our children and grandchildren Rooms were very comfortable and clean. We only regretted the absence of door separating the sink from the bedroom and the bleak lights in thebathroom. Property and pool were nice and the beaches a 15 mn drive away. Calm surroundings Front desk staff very friendly The manager gave drawing books and pens to our kids and took them to her office to present her collection of drawings from all over the world serving as wallpaper ! We do recommend this hotel and would definitely come again 10 March 2014
Rated 4.0 out of 5.0 by Service is starting to slip Normally, this hotel offers exemplary service and a quality experience. On my most recent trip, it was off. I had reserved a room with a king-size bed. When I arrived, the only king room available was next to a noisy elevator (sounded like a loud running toilet). I was moved to a double queen room on the fifth floor. Even though the A/C was on, it felt damp. There was a stray scrap of toilet tissue behind the toilet and the tub drained slowly (drawing attention to the yellow-ish water). It is this yellowish water that always gives the impression the toilet has not been flushed. 09 March 2014
Rated 5.0 out of 5.0 by Great staff, front desk is one of the best, friendly. It is nice to walk in, to get our room and be greeting with a smile. The front desk greeted us, like we have been there before. It is nice to be recognize as a rewards member. We stay 2 nights and will stay there again when we are in town. 07 March 2014
Rated 5.0 out of 5.0 by We would stay here again! This hotel was a delightful experience! From the friendly, helpful staff, QUIET room (very rare in our experience), and delicious breakfast, we enjoyed a peaceful weekend vacation. The room and public areas were spotless. Although we didn't use the pool or exercise room due to a busy weekend schedule, full amenities were available. The room had a microwave and refrigerator - again spotless - and we could have been comfortable with a much longer stay than we had planned. The breakfast room was comfortably filled with diverse customers, several from Europe, and the food was varied, hot and delicious. We highly recommend this hotel!!! 26 February 2014
Rated 5.0 out of 5.0 by A Fantastic Place to Stay! I can't say enough about how pleasant my stay was at this Holiday Inn Express. The staff were very competent, concerned about providing a quality service and product, and did so with an amazing level of customer service and friendly attitude. This property is clean and well maintained from top to bottom and provides a very secure and attractive environment. To the staff at this property: Congratulations on a job well done! 26 February 2014
Rated 5.0 out of 5.0 by Airport shuttle , take-out menue suggestions I would like to suggest that you provide in writing the cost of transportation to airport and pier from the company you are contracted with to provide this service. From airport to hotel my friend and I were given the cost of $35 for 2 people which would be less if we had more people. The next day my friend and I were taken to the pier to join our cruise. We were charged $35, The other 5 people were charged more for the same destination. It came to over $100 plus tips for a 1 way trip to the pier. The take out menu for Chinese food was exceptional! and , they delivered right to our room. The receptionists at the front desk were very courteous and helpful. With food service like this you don't need a restaurant on site. 24 February 2014
Rated 5.0 out of 5.0 by Great room and staff The hotel was located within 10-15 minutes of anywhere we wanted to go in the area. The staff was very pleasant, helpful, and helped us get oriented to the area immediately. We'd go back! 22 February 2014
Rated 5.0 out of 5.0 by Perfect place to stay What a great experience. Great location, great staff, room was neat and cleaned in a timely manner. Breakfast was amazing. Not one complaint. No need to ever stay anywhere else. 13 February 2014
Rated 5.0 out of 5.0 by Excellent experience overall I am glad I chose the hotel. Staff were very courteous. Great rooms. Breakfast, great choices. Keep up the good work. 12 February 2014
Rated 5.0 out of 5.0 by Outstanding!!!! I just want to start off by saying the customer service at this Holiday Inn Express is just wonderful. From the moment I walked in I was greeted by Alex and John at the front desk who are just amazing! The atmosphere was great and just the whole staff was top notch. The breakfast was great as well and always fresh. I travel 93% of the time for work and always stay at IHG properties, and once again they didn't let me down! Thank you!!!! I can't wait to return! 07 February 2014
Rated 5.0 out of 5.0 by Mr & Mrs Studio very roomy. Two large screen TVs. Very comfortable king bed. Kitchen with microwave, toaster, coffe pot, refridge and table for two. Housekeeping daily if wanted. Very clean. Would absolutely stay again. 02 February 2014
Rated 5.0 out of 5.0 by Welcoming service and comfortable mattress We have returned each year n Jan. for several years now and it is wonderful and so appreciated to be greeted by name and have the same staff there behind the desk and in the hospitality dept. We felt like arriving family and felt so at home. Thanks to all at the hotel. Bed and bedding is great. 29 January 2014
Rated 5.0 out of 5.0 by Fine staff I found the staff to be extremely accommodating. I had to leave the motel prior to the start of their breakfast service but they assisted in filling a thermos of coffee each morning which was very helpful. I had a couple pages of a .PDF file that I needed printed from a CD and they had computers set up and connected to a printer that allowed me to make short work of it. I really appreciate those types of things as I usually work hours when on the road that precludes the chance of going to a typical retail store to do those things. 27 January 2014
Rated 5.0 out of 5.0 by SO GLAD WE STAYED HERE,TOP NOTCH Amanda at check in was really nice and helpful, after a bad stay at another Hotel, our faith was restored in HGI by staying here. Beds and pillows were excellent. Room was exceptional,clean,really nice bathroom. Everyone there and management seemed intent on making guests stay memorable. Will stay here again for sure if we are in same area. 26 January 2014
Rated 5.0 out of 5.0 by Best place to stay Holiday Inn Express is ALWAYS my first choice of travel accomodations due to consistency of cleanliness and comfort of modern rooms, very friendly and helpful staff on all levels and variety and quality of breakfast food. The front counter staff was exceptionally outstanding in assisting our group by answering our many questions, calling a taxi for us, etc. Yup, first choice every time! 25 January 2014
Rated 5.0 out of 5.0 by Service second to none! The staff is great, they understand that service is priority one. The rooms are as clean and as well kept as the high end hotels/resorts for a fraction of the cost. Enjoy your stay! 25 January 2014
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