Rated 4.6 out of 5 by 63
Rated 5.0 out of 5.0 by JDSE Great Business Hotel
This is my second time staying at this hotel and I have to say it is awesome!! Great, attentive staff, comfortable room, easy access to many places in FWB.
I really enjoyed my stay and the entire staff was excellent.
15 September 2014
Rated 5.0 out of 5.0 by suprcop nice hotel
clean and new. nice hotel. difficult to get to. have to circle on highway and come back to it.
14 September 2014
Rated 5.0 out of 5.0 by EasyTraveler Clean, Comfortable, Friendly Staff
Property was very inviting; well maintained. Staff was friendly - had small mix-up on check-in due to multiple reservations in similar names. Rooms and beds were very comfortable - among the best I've had in beds and pillow selections. Only disappointment was the breakfast selection - it was average at best.; somewhat limited selections, average quality.
09 September 2014
Rated 5.0 out of 5.0 by Annies Grandkids Visiting my new granddaughter
The stay at this hotel was not planned. We had difficulties at my daughters home with the plumbing and with a brand new baby coming home from the hospital had to make an unexpected stay at the hotel. The staff did everything possible to make our stay enjoyable!!! I was plesantly surprised with the cleanliness of the hotel and all the amenities offered. There was so much comfort. The breakfast was amazing. I can not wait to go back. It was such a great experience!!
08 September 2014
Rated 5.0 out of 5.0 by TAYC29 Great Service
Alex is an all-star front desk associate..........
03 September 2014
Rated 5.0 out of 5.0 by JamesW67 New hotel, great value
This was my first stay at this hotel, and I was pleasantly surprised. The hotel is just over 1 year old and it appears to be well maintained. Everything is new, clean and comfortable.
The entire staff was friendly and professional. Absolutely no problems encountered during my 11 night stay.
01 September 2014
Rated 5.0 out of 5.0 by TARGET EMPLOYEE GREAT SERVICE
ALL THE STAFF AT THIS HOTEL ARE VERY FRIENDLY AND HELPFUL. ALEX ALWAYS WENT OUT OF HIS WAY TO HELP IN ANY WAY HE COULD. HE IS AN ASSET TO YOUR HOTEL FOR SURE. I LOVED THE ROOMS ESPECIALLY THE BATHROOMS AND THE BLUE LEATHER CHAIRS ARE SO COMFORTABLE. THE BEDS ARE ALSO COMFORTABLE AND LOVED THE FACT THAT THE ROOMS ARE NEW AND VERY CLEAN. THE BREAKFAST WAS ALWAYS HOT AND FRESH AND LOVED THE PANCAKE MACHINE. WOULD DEFINITELY RECOMMEND THIS HOLIDAY INN EXPRESS TO ANYONE.
29 August 2014
Rated 3.0 out of 5.0 by uscgamecock Front desk staff not very friendly
I live in hotels for business 5 days every week. The front desk clerk did not welcome me as Platinum IHG member and I did not receive my welcome bonus points. I was not offered an upgrade despite the hotel being mostly empty. The following morning, the desk clerk kept me waiting and waiting to check out because he did not know how to operate the computer. Neither desk clerk was the least bit friendly. This is one of the very few IHG properties where I have ever had a disappointing experience. I won't return to the Ft Walton Holiday Inn Express.
The room and facilities were fine.
28 August 2014