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Rated 4.2 out of 5 by 197 reviewers.
Rated 3.0 out of 5.0 2nd chance within few weeks - but I cannot sleep there because of the mattress I was there before a couple of weeks and woke up because I could feel of the pattern of the mattress in my back. So I did not want to come back. But they offered me to return the mattress for the next time I am there. Unfortunately this was not helpful so I woke up very early and could not continue to sleep. So sorry - others should try - because so room was very nice and spacios which I got (315). The service was very nice since I was smelling a little (because window was locked by key and a/c was not used for a couple of days. But they offered me to show up with a room spray which was helpful to solve the problem at short notice. After the a/c ran for some minutes you could not feel anything. Another problem was the key card. But also here I called from the courtesey phone at the stairways and they showed up without letting me move down and up all the time to replace the card. The breakfast is standard HI Express Germany. So only boiled eggs and no scrambled eggs and bacon... The location is great. If you dislike to walk the three blocks from Central Station you may take tram 11 and you are just round the corner. So try it. It's worth to stay - subject you have no problem with the matress. 24 August 2014
Rated 5.0 out of 5.0 by Excelente relación calidad precio El hotel cuenta con una situación perfecta para acceder al centro de Frankfurt. Las habitaciones estan en perfecto estado y limpias. Son muy confortables. El personal muy agradable. Es la segunda vez que escogemos este hotel y no dudaria en repetir. 23 August 2014
Rated 4.0 out of 5.0 by convenient standard business hotel convenient standard business hotel; good location; helpful staff; small rooms; good business center services (free printing) 23 August 2014
Rated 4.0 out of 5.0 by Helpful staff and location I advise and recommend to stay in it, the location is near the centre and train station , the staff is very friendly and helpfull and the room is very clean 21 August 2014
Rated 5.0 out of 5.0 by Recent stay in Frankfurt Holiday Inn Great service from arrival to check out. Aside from being larger and feeling sturdy, the rooms are similar to what I am accustomed in the US. The area is well stocked with restaurants, bars, and nightlife. The room was surprisingly quiet, AC worked without fail, and Internet was surprisingly fast and reliable. 21 August 2014
Rated 2.0 out of 5.0 by Limpieza perfecta pero habitación pequeña y con algunos problemas La limpieza del hotel y la habitación y la atención del personal fueron perfectas. El desayuno correcto. Sin embargo la habitación que tuvimos era mucho más pequeña que la que habíamos tenido en otra ocasión que nos alojamos aquí. En el baño no había suficiente champú ni gel de baño, y la conexión WiFi era tan lenta que no se podía consultar más que el correo. En la televisión no había sintonizados canales españoles. 20 August 2014
Rated 5.0 out of 5.0 by für 1 Nacht ok Zimmer und Dusche war in Ordnung Bett hat ziemlich geschaukelt Waschbecken zu hoch Klospülung hinter Klodeckel Frühstückstheke viel zu klein für die Gästeanzahl Frühstücks-Tische schmutzig 19 August 2014
Rated 5.0 out of 5.0 by Great hotel in Frankfurt Safe and clean, tidy hotel right in the business district of Frankfurt and close to the airport. Lots of restaurants within walking distance. Train station is walking distance. This is a great place to stay at to tour Frankfurt or conduct business there. 18 August 2014
Rated 5.0 out of 5.0 by Ideales und modernes Hotel für eine Nacht Das Hotel ist sehr neu und liegt ideal zwischen Hauptbahnhof und Innenstadt. Die Zimmer sind sehr gross und modern eingerichtet. Mit dem kostenlosen Frühstück und Internet eine perfekte Kombination. 17 August 2014
Rated 5.0 out of 5.0 by Convenient location, friendly staff Good value for money, Good internet and the kids loved the breakfast. We are a family of four and got good sized beds for everyone. 05 August 2014
Rated 5.0 out of 5.0 by Great Location, Great Staff We were only here one night, but we wish it had been more. This hotel is located two blocks from the main train station, and is just far enough off the "main drag" to be quiet, but lots of restaurants and stores are just around the corner. Great place to be. Staff was remarkably friendly. 04 August 2014
Rated 5.0 out of 5.0 by Well run hotel, welcoming staff and value for money A one night stay after the train to Frankfurt from Geneva. Easy walk to the hotel from the station, warm welcome, and very adequate breakfast. All in all good expereince and would recommend. 03 August 2014
Rated 3.0 out of 5.0 by Meets needs for short stay and for proximity to the train station This hotel is a good choice for a short stay and if proximity to the train station is important. The Hauptbanhoff area is generally gritty but the hotel is on the outskirts of the grittiest area so once you get to to the hotel (10 min. walk from the train station), you're okay. It's in the Turkish district so lots of kabob places around. The rooms are basic but have all you need for a short stay and are clean. Breakfast was continental; cold foods. The rates are reasonable so the hotel is a good value for a Frankfurt. It's an easy walk to the financial district (maybe 15 min) and about 25-30 to Sachsenhausen. Service was good. Air-conditioned rooms. Amenities are basic - soap from a squeeze bottle. Same for shampoo and conditioner; it was all in one. 02 August 2014
Rated 2.0 out of 5.0 by Could use some upgrades This hotel needs a few amenities. Iron and ironing board in every room so someone does not have to go down to desk every time one is needed. Towels need to be upgraded. Ours were very thin. Refrigerator in each room would be nice. Offer other shampoo and conditioners besides the shampoo/body wash that is on shower wall. Variety of breakfast offerings. Maybe add some watermelon, muffins, or something HOT. Put a sheet on the bed UNDER the duvet cover. Its either too hot or too cold with only a duvet cover. Our room was very warm and without just a sheet to cover us it was very uncomfortable. WiFi needs to be better. It was very spotty and slow. Front desk staff was accommodating and helpful. 01 August 2014
Rated 5.0 out of 5.0 by Customer Care We received excellent customer care upon our arrival to the hotel. It was a rainy and cold morning in summer time. We were offered early check-in without any hestitation. Thank you! We are from Hong Kong and our first time to Frankfurt. 01 August 2014
Rated 3.0 out of 5.0 good hotel but poor breakfast Hotel was basic with good size rooms and comfortable bed, free wi fi was good but breakfast was shocking for the money paid, only cereal, some old ham and cheese and a few other cold items to choose from, all set out on a tiny corner area of the restaurant. We didn't bother using it the second day even though we had technically paid for it. 31 July 2014
Rated 4.0 out of 5.0 by Very nice hotel Great location, very nice property, professional and helpful staff. I would definitely stay here again! 28 July 2014
Rated 2.0 out of 5.0 by Enttäuschender Aufenthalt im Juli Wir haben am 19. Juli in diesem Holiday Inn Express übernachtet. Leider war das Erlebnis in Summe enttäuschend. Das Zimmer war sehr geräümig und sauber, das Bad sehr schick und praktisch eingerichtet. Das Bett entsprach nicht den Erwartungen, wir konnten die Federn spüren. Eine große Enttäuschung war das Frühstücksbuffet. Die Auswahl war sehr eingeschränkt. Warme Speisen waren nicht vorhanden.+ Das Personal schien mit der Pflege des Buffets vollkommen überfordert. Es fehlte zunächst an Brötchen und Eiern. Als Eier nachgeliefert wurden fehlten die Eierbecher. Brötchen wurden erst nach Nachfrage an der Rezeption nachgeliefert. Von Zwei Kaffeautomaten funktioniert nur einer, dadurch bildeten sich lange Schlangen. Der Toaster war defekt. Butter war ausgegangen und nicht mehr verfügbar. (Es war 9.00 Uhr). Zu keinem Zeitpunkt war das Buffet vollständig und wir mussten ständig Nachfragen ob dies und jenes bitte noch nachgelegt werden könnte. Die Sauberkeit des Buffets hätte ebenfalls etwas mehr Aufmerksamkeit verdient. Insgesamt hinterließ dieses Holiday Inn Express den schlechtesten Eindruck dieser Kette den wir je gehabt haben. 28 July 2014
Rated 4.0 out of 5.0 by Sauberes Hotel in zweifelhafter Nachbarschaft Angenehmes Inklusive-Paket (Frühstück, WLAN). Preis OK. Service aufmerksam. 27 July 2014
Rated 5.0 out of 5.0 by Five Frankfurters out of five in Frankfurt... My room was clean and the staff at the front desk were great. 24 July 2014
Rated 5.0 out of 5.0 by A great base to get to know Frankfurt am Main Great hotel with a few small drawbacks that don't really subtract from the overall good experience. The location is very convenient, the breakfast is good even though a little bit short of options, internet was slow sometimes and the AC in my room did not work properly but the temperature was not that high to make it utterly uncomfortable. Overall good value for the money. Recommended. 20 July 2014
Rated 5.0 out of 5.0 by very good hotel located by the main railway station this hotel has everything you need in a city centre hotel. Clean 18 July 2014
Rated 5.0 out of 5.0 by Great Hotel Very close to main train station in Frankfurt. I stay at this hotel each time I am in Frankfurt. Excellent stay, clean and breakfast items are great. Noticed on this trip that my mattress was not good. Have not had any problems in the past. I highly recommend this hotel. 17 July 2014
Rated 5.0 out of 5.0 by Convenient, clean, good value This hotel is an easy walk, only a few blocks, from the main Frankfurt train station and also a short walk to the old part of the city, the Oper, and the Dom. However, typical of many big cities, the area around the train station is somewhat rough so check with the desk about where and when it is safe to walk. The staff are helpful and the property is well maintained and clean. Good internet. 17 July 2014
Rated 4.0 out of 5.0 by Hauptbahnhof Frankfurt Close to key sites and business. Conveniently located to restaurants. Short walk to Hauptbahnhof. Downtown atmosphere. We found the hotel was a sanctuary compared to the surroundings. Surroundings dirty. Private parking very secure. 17 July 2014
Rated 5.0 out of 5.0 by A great stay. We were pleasantly surprised by the quality of the room in which we stayed and by the friendly service we encountered from all the staff we met. The breakfast was enjoyable and we were particularly pleased that fresh alternatives were offered. The hotel offered a relaxing place to recover from our long air flight. 17 July 2014
Rated 5.0 out of 5.0 很好 非常好的一次入住体验,酒店客房非常整洁,床垫非常舒适,有方便的行李车使用,早餐不错。总之是性价比很高的酒店,地理位置距离市中心也很近 14 July 2014
Rated 4.0 out of 5.0 by Cumplió expectativas Una buena alternativa en una breve estadía (2-3 noches) en esta ciudad. Aunque los barrios en torno a las estaciones de tren no son las mejores, en Frankfurt nos sentimos seguros. El hotel es buen reflejo del servicio de los Holiday Inn Express: limpios y con buenos servicios básicos. El servicio de internet gratuito es imprescindible en la actualidad. En este hotel lo tuvimos, con leves deficiencias. 14 July 2014
Rated 2.0 out of 5.0 Auf meinem Rücken kann man sich das Muster der Federkernmatratze angucken Schade, es war ein HI Express nicht mit der Standardausführung (Kombitür zur Toilette im Bad) und eigentlich ganz nett. Nur die Matratze war furchtbar, weil man so jede Feder der Federkernmatratze spürte. Ich mag es, wenn ich am nächsten dann beim Auschecken gefragt werde, wie es war. Aber das interessierte keinen. Offensichtlich war wohl klar, dass mit meinem Zimmer etwas nicht in Ordnung war: ganz nach dem Motto: wenn ich nicht frage, dann höre ich auch nichts Negatives. 14 July 2014
Rated 4.0 out of 5.0 by Excellent location and friendly, helpful staff My first visit to Germany and Frankfurt and because of the hotels location could walk to most of the interesting places I wanted to see and found your staff extremely friendly and helpful 12 July 2014
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