Rated 4.3 out of 5 by 31
Rated 4.0 out of 5.0 by adamsdown54 Good location. Friendly staff
The hotel is well located, a comfortable 20 minute walk from the city centre. Not much in immediate vicinity but on-site parking is convenient. Good breakfast buffet and very efficient staff - especially Simon who was a bundle of energy and always had a friendly smile.
No evening meals served but the staff are happy to order-in a takeaway pizza or Thai meal for delivery by nearby takeaways. Also a good simple restaurant and bar is just a 10 minute walk in the direction of the city centre.
What sets the hotel apart from others is the very friendly and helpful staff who create a pleasant atmosphere for guests.
12 December 2013
Rated 5.0 out of 5.0 by Marioum An amazing hotel . The staff were very friendly and attentive and the location of the hotel was good
Great breakfast. Professional staff and all the structure very clean. We are happy to stay in. Not far from the centre town and it's possible to walk to the centre in about 15 min.
11 December 2013
Rated 5.0 out of 5.0 by Hannah78 Immer wieder gerne dort
Wir waren nun schon das zweite Mal in diesem Hotel. Es hat alles wunderbar geklappt und die Angestellten an der Rezeption sind sehr hilfsbereit. Alles in allem für einen Aufenthalt in Frankfurt empfehlenswert, die Verbindung mit dem Bus ist auch ideal. Wir kommen gerne wieder.
27 November 2013
Rated 4.0 out of 5.0 by shubham Good location very near to exhibhition
hi i have stayed in Holiday inn express Frankfurt messe , overall it was good experience as it is very near to exhibition center .
They have similar breakfast for all 5 days but it is manageable as it is included in room .
if you are traveling for exhibition you can chose this hotel for your next stay.
19 November 2013
Rated 4.0 out of 5.0 by ve1705 Typical HI-EX
+ Location near Frankfurt Hbf, there's a bus (line 37) going toward central station
+ Friendly staff
+ Recognition as IHG RC member
o Room amenities are frugal - it's HI-EX anyway not IC or CP so I don't mind.
o No facilities like sauna, swimming pool, or gym, but again it's HI-EX.
o Price is affordable, but it can be very expensive during weekdays.
- Breakfast: I have no idea why IHG hotels are mostly churlish when it comes to this subject. The breakfast they serve is typical Etap/F1 (no scrambled eggs or sausages), although I expect them to be at Ibis level. The other day I stayed in normal HI (not HI-EX) they serve a typical 'ibis' breakfast, although I expect 'Mercure'. So basically in the same hotel categories, IHG provide a lower level 'breakfast' categories comparing to their competitor.
- No shuttle provided during 'smaller' fair. The shuttles to Frankfurt Fair they provide is only during big expositions like 'International Bookfair' etc.
09 November 2013
Rated 4.0 out of 5.0 by Gary101 Great Staff, Central Location, 1 Concern
The good news: The rate is typically quite competitive; and the rooms are clean, current and comfortable albeit a bit on the small side; but not uncommon in Europe. Location is good to seeing Frankfurt, what isn't so great is dining options real close by; but a couple klicks, and you're there. The breakfast is well attended, and well serviced, no issues here; and usually in the room price.
English is well spoken by most staff; and they are interested in your good experience to the best of their ability.
To the concern: If you room faces the back right corner of the property; you face "the club". I don't know the name, I only know it by the vibrations that emanate from it. To be fair it's only an issue on Friday and Saturday night; all night, but it runs all day Saturday, and does not stop until circa 2pm on Sunday. Other than that; a peaceful world. If space is available, staff will cheerfully and apologetically move you to another room.
The property management seems to do the best with it that they can. I would stay again.
04 November 2013
Rated 3.0 out of 5.0 by JamesE27 Great stay, just poor location
2km outside the centre sin' bad, but the area you walk through, is depressing, the hotel it self is good, clean and comfortable and for the price good value, no in room wifi work round able but most importantly no safe in room, this was not I expected and meant carrying my documents and valuable with me at all times.
Breakfast (continental) was plentiful and good quality, with lots of fresh fruit and bread. I loved the comp self service coffee machine, great being able to help yourself and walk out with one. No adaptors to borrow, could buy in a vending machine for €10, brought one in town for €4, bring your own, my only advice.
Staff I encountered were helpful and my stay was pleasant, would stay Iain HI Express again, but not in this one purely on distance from town.
30 October 2013
Rated 4.0 out of 5.0 by SebastianT Eine Nacht
Wir waren für eine Nacht im Hiex !
Hotelpage ist für Messebesuche und Kurztrip in die Stadt sehr gut.
Frühstück ist sehr gut. Zimmer war in Ordnung - allerdings hatte das Zimmer einen staubigen Geruch !
Preis - Leistung aber sehr gut.
15 October 2013