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Rated 4.5 out of 5 by 131 reviewers.
Rated 5.0 out of 5.0 by Fine hotel in small town Hidden behind the supermarket, a great place to stay. 25 September 2014
Rated 4.0 out of 5.0 by Nice Service and Comfortable beds The staff was friendly, the beds and pillows were comfortable, we got a good night sleep. The breakfast variety was good and tasty. 24 September 2014
Rated 5.0 out of 5.0 by Great experience - wonderful care of Knox College Parents I have always wanted to stay at the Holiday Inn Express, Galesburg in the years my son studied at Knox College , but it was always booked when I needed it; And I understand why. They take care of these parents so well - even getting to know the students themselves. So- i booked 6 rooms this September 2014 for my son's graduation June 2015. I thought it was outrageous, until I find out that there were few rooms left for that date. My only recommendation is that the hotel develops a better way to get to the hotel. It is tricky to get into from the interstate. I missed it twice - because I arrived late at night. Please check t his out/ Otherwise - my favorite place to stay and will miss when my son graduates. 17 September 2014
Rated 5.0 out of 5.0 by Great stay Only problem I had is that the pillows were not that great. Other then that the hotel is great. I would stay there again. 10 September 2014
Rated 2.0 out of 5.0 by Disappointed the hotel must have been an older hotel, but I was sure it was newer. the rooms were small and crowded. Unlike other HIX I have used (and I use them because of this) this room did not give me adequate space to do the work I needed to do in preparation for my meetings. In addition, even though i left late morning EVERY morning I was there so the room could be cleaned and refreshed it was NEVER done until middle to late afternoon. Couldn't understand that. Again, much different that other times at other HIX. 10 September 2014
Rated 5.0 out of 5.0 by Staff really helpful We stay at this hotel regularly. We had a mix up with our reservation and at check in the clerk asked if it was accurate. She was able to switch our rooms to what we needed. The rooms are comfortable, and the beds are great. We love having the refrigerator in the room. The breakfast is awesome. Would highly recommend this hotel. 05 September 2014
Rated 5.0 out of 5.0 by Great Stay We experienced a few snags with a refrigerator and hot tub and the staff was very quick to fix the issues. The staff was friendly and we were pleased with our stay. 05 September 2014
Rated 5.0 out of 5.0 Great staff, relaxing and safe Excellent customer service. Everyone was friendly and went out of their way to make sure any questions were answered and dealt with immediately. Only issue was one that is common across chains: for the more expensive price, I'd prefer there to be more smart environmental choices and options with toiletry products, general cleaning and building practices, and food choices... this may not be particularly important for the demographic using this Holiday Inn, but it is becoming more mainstream, and is definitely important. I think customers would be very happy to see some changes in place! 03 September 2014
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