Rated 4.2 out of 5 by 236
Rated 3.0 out of 5.0 by Bill36 Good staff - Dated Facility
Front Desk Staff was very attentive and helpful. Hotel grounds and rooms are well kept but dated.
23 February 2015
Rated 5.0 out of 5.0 by SusanneDKW Near Disney
Just 8-10 mins drive southwest of the Disney satellite parking areas = good choise if you are visiting Disneyland and want the room rate just a little lower than the ones by the main gate. Hotel offers shuttle service to the park. Nice property, friendly staff, breakfast exactly as expected. Faucet in bathroom looks a bit "used", but otherwise no remarks - room clean and comfortable, would be more than happy to stay again nect time we visit Disney.
21 February 2015
Rated 4.0 out of 5.0 by StephenfromWA Comfortable Room, A bit pricey
Good location, beautiful building, but a bit overpriced for the product provided. The hot tub was lukewarm, and the room HVAC unit was very loud.
19 February 2015
Rated 5.0 out of 5.0 by M-Train Comfortable stay and kind staff!
Family enjoyed a comfortable stay. Staff was very pleasant and helpful. I would recommend this hotel/location to others.
18 February 2015
Rated 5.0 out of 5.0 by KelvinM Friendly staff and great service
One's normal expectations when staying at a Holiday Inn Express should not be compared to that of a Ritz Carlton, right? Incorrect. Although the Ritz may have more upscale amenities, exotic locales and more hotel staff, I can say that delivering outstanding service is a mindset and personal choice. With that in mind, I would like to say that the HIE hotel staff met this lofty goal when I stayed there recently for 2 nights (2/10-11). It started with the bright smiles and dining suggestions from the front desk employee and assistant manager #Adrianna?) who made my arrival & stay very pleasant and comfortable. It continued with the breakfast staff who helped me with my dining requests the next 2 mornings. The personable attention I received from the HIE hotel staff made my stay feel as special. I hope it continues the next time on my stay.
16 February 2015
Rated 5.0 out of 5.0 by Strapman Great Stay
I can recommend this hotel for anyone visiting Disneyland, etc, or attending conventions at the Anaheim Convention Center.
06 February 2015
Rated 4.0 out of 5.0 by Sandy H Excellent location, Great Service, Good Value
This is an older hotel but they've done an excellent job on renovating. We were very impressed with the "FREE" breakfast selection. GREAT coffee too! The hotel staff were AWESOME. This includes the front desk, housekeepers, breakfast wait staff and maintenance employees. ALL were friendly and eager to assist. The only reason I would not stay here again is because there is no refrigerator in the room. We like cold beverages our room when we travel. Other than that, if you don't need a refrigerator; it's a great place to stay. A short drive to Disney, Knotts Berry Farm, shopping and the Santa Ana Airport. We were happy with our experience overall!
27 January 2015
Rated 4.0 out of 5.0 by ceja2014 A Little Disappointed
This is my third or fourth stay at this location in the past 6 months. All they had available was a standard room. In the past I have felt welcomed and requested a refrigerator for my room. However, this time I was told there would be an extra charge since I only booked a standard room. I am a Platinum member that spends close to 100 nights a year at Holiday Inn Express. I think I should be treated the same each time I stay no matter what room type was available for me to book.
25 January 2015