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Rated 4.4 out of 5 by 81 reviewers.
Rated 4.0 out of 5.0 by Comfortable bed, nice room, friendly staff. Check in was a little slow because rooms were clean but some had no linens. So they had to reassign our room, but they were very accommodating and pleasant about it. 24 July 2014
Rated 5.0 out of 5.0 by Clean, Comfortable, and Courteous The Holiday Inn Express in Germantown is a great hotel. It's very clean and the staff very professional and courteous. There are 4 computers with printers for guests to use in the lobby. Complimentary internet access is provided. There is also a complimentary breakfast buffet with many choices such as eggs, toast, bacon, sausage, cereal, and oatmeal. I don't recommend the pancake though, kind of rubbery. Rooms are very clean with fresh towels. Two downsides: There were problems with the satellite dish, so the major broadcasting channels (ABC, CBS, NBC, FOX) were not available the whole week. Neither were some of the premium channels such as HBO or Showtime. The other downside is the hotel is not close to any restaurants or stores. You need to drive to the stores. The hotel did provide complimentary shuttle service though as long as you didn't go further than 5 miles. 23 July 2014
Rated 1.0 out of 5.0 by terrible service dirty room did not have a pleasent experience at all. the room was not cleaned and we did not receive fresh towels. The television did not work our entire stay. The dining room for breakfast was over croweded, not open long enough to handle the large crowd and the food was not plentiful. 23 July 2014
Rated 5.0 out of 5.0 by Great place to stay Outstanding service; called is to ensure we had anything we might need; nice happy hour with snacks on a Monday night after long motorcycle ride; would recommend and stay again for sure!!! Best Holiday Express Inn I have stayed at!! 20 July 2014
Rated 5.0 out of 5.0 by Wonderful hotel! We stayed at this hotel while in Germantown for a wedding. We had a wonderful experience! The room was clean and comfortable. We did not get to visit the pool and I wish we had the time to. 18 July 2014
Rated 5.0 out of 5.0 by Comfortable bed very comfortable bed and I was given extra pillows; coffee was excellent and always available. 16 July 2014
Rated 5.0 out of 5.0 by Great Stay! We stayed here the night before my wedding. The staff was friendly, the hotel was clean, and my family enjoyed their stay. 15 July 2014
Rated 4.0 out of 5.0 by Great service from Rajze She greeted me with a great smile and eye contact. Explained the rewards program well and handled my request for a late check out flawlessly. You are blessed to have her & don't know what she makes but she's probably worth 2x. Well Done!! Jeff 13 July 2014
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